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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the product's overall performance, generous internal space, and suitable size, along with its aesthetic lighting and functional design. However, some concerns have been raised regarding its noise level, the performance of the ice maker, and the lack of temperature control settings. A few customers also noted issues with door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,171 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good overall, but no butter dish

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great. Love the ice it makes. Capacity is crazy. Fingerprint resistant. 5 all the way around until we went to put the butter away. WHY ON EARTH WOULD THEY OMIT THE BUTTER COMPARTMENT?!?! Searched for a compatible one and couldn’t find a straight forward answer on one that works well or is meant for this model. Finally gust gave up. The only other semi-irritating item is that the shelves are stationary, though you are able to move the door shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    Happy customer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a spacious and nice looking appliance. The ice and water space is large enough for my tall water containers.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great, and beautiful. Lots of room in fridge and freezer. Our salesman, Pete, was terrific.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far one of the best refrigerators that we've had. It is extremely spacious and has many great features. It took us several weeks to finally decide on this one and are so glad we did. The ease in removal of the ice cube bin was probably the main reason, but we are also impressed by how sturdy and well-made this refrigerator is made. If I had to complain about one thing, it would be that it makes an pigeon "hoo" type of noise sometimes, but we really only hear that when it's completely quiet in the house.

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 4 out of 5 stars

    Lots of space!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space and replaced a 48 inch refrigerator that was built in. We get the same cubic feet with this refrigerator. However, two of the drawers don’t slide as smoothly as we like and the doors are not even. We plan to request additional service to correct these two items.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly designed except the ice and water to dispense is rough once you use it and noisy a little but an overall is good

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance, Temperature control

    Rated 1 out of 5 stars

    Whirlpool 28.4 Cu Ft. Side-by-Side Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rather have my old refrigerator back. Almost $2,000 and we are taping and propping some vent piece that goes to the in door ice maker. Nothing holds. The ice maker does not make enough ice for even my husband & myself. We have to buy ice if anyone comes over. It has a "Fast Ice" option which only lasts 24 hours, even this is not sufficient. Reading the materials given it says if that is not enough turn it colder. That froze glass bottles of lemonade in the refrigerator side; which by the way cools unevenly. Even after turning the freezer back to the recommended temp, if items are left in certain areas of refrigerator side they freeze. When I tried calling support on abbreviated manual that came with it, it was an automated system all in Spanish. I thought that must be a temporary error; so I tried different days & times; I even googled the contact number and got the same information. I went to the Website to see if that would help - after a long, tedious process & having to register & become a member I found no help at all. Also, we had to pay $29.99 for a water line kit but were told it would be refunded if not needed & they could use the current one. They used the current one, took the kit back unopened but never refunded us. Last blow on this is I am a Best Buy Rewards Member, all sales ads seem to come to regular mail just fine. I get bombarded with "Deal of the Day" and multiple others. I purchased this $1,994 appliance & a $1,518 computer set up a bit before; each earned a $15 reward that somehow went to spam. As part of the new year clean up of old mails I found them expired. Nice! NOT! I REALLY want my old refrigerator back. Plenty of ice, plenty of room. We were charged $24.99 for haul away. It worked fine. I don't know why we didn't have it put it the garage or basement. This may be my fault; I did have a headache and the installers were here forever. They took my house doors off, then took off the doors of the refrigerator. They had my son help. I have never seen such a thing....I don't know how I let it go. If not to us for a spare to charity, something. But it is a far superior model to this one. I would trade.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey BuyersRemorse, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room, convenient calibrated water dispenser, ice maker in the door and not taking up a lot of space in the freezer. All and all a great refrigerator for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice and beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is suppose to be 5 star, but took 1 star off because at the start the fridge was noisy, but soon I found out the white plastic diffuser cover the light at the bottom of the freezer side loose and making noise, to stop it, I have to tape it down. Another thing, the air freshener was missing and Best buy don't even carry it at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator works just like it was fresh out the box had one tiny dent

    I would recommend this to a friend
  • Pros mentioned:
    Internal space
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    love this fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is quiet running but sometimes you hear the ice maker fill or dump. Otherwise a perfect unit with lots of space inside

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator ever! It's not only a beauty it's also very spacious. It's easy to keep clean and very quiet too! Perfect size ice cubes also! You won't go wrong with this Whirlpool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality but can be noisy at times. Lots of room in refrigerator area but no much in freezer part! Looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Glad I bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I bought my old Whirlpool refrigerator back in 1999, and it was a great investment, so it was time to get a new Fridge, I knew I wanted to stay with Whirlpool, this baby is awesome, lots of space, deep shelves, I love that the ice machine is on the door, more room in the freezer area. So happy.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    Two Thumbs Up!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love this refrigerator; since we've become "empty nestors" we don't have to pack the fridge or pantry. Yet what we have in this fridge, would have filled to the brim our former, 18 year old GE Eterna. we like the blue LED lighting on the freezer door. More than anything, we love the space in both the freezer side and the refrigerator side. The price point was right on the money. This refrigerator cost more at a Best Buy competitor. Good price, good product. Two thumbs up

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 4 out of 5 stars

    Great refrigerator for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very pleased with this refrigerator. It was delivered on time & in good order. It replaced a Kenmore trio with a bottom freezer & we weren't sure that we would like the side by side. We always thought that the spaces were all too narrow,, but as it turns out , the refrigerator is huge & fits everything perfectly & then some. Based on the cost of some of the other units, this one was a bargain as well. I think we made a good choice & would recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works well. Looks very nice and very quiet. Took about 3 hours to get fully cold which is expected. Ice was done by next morning. Ice bin is a little small compared to older models. Wish the shelves in the fridge were height adjustable. You can move them around but can’t alter the height as in previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is so large. I love that I have plenty of space in fridge as well as freezer. Easier to see things without pulling out everything to find what you need.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we loved this fridge. Unfortunately for us it stuck out too far. Make sure to measure your depth. Had all the features we wanted, looked sharp with plenty of space for storage.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Black Stainless Whirlpool Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice finish. Spacious for out needs. User friendly controls. A little noisier than our prior LG.

    I would recommend this to a friend