Customer Ratings & Reviews

Fridge and freezer are great. Nice and big. Inside trays and compartments are nice and durable. Well made. The ice dispenser is a little slow and sloppy & it’s somewhat obnoxious to have to run 4 gallons of water through every new $50 filter.

Bought this refrigerator 4 years ago. It has work very well until just recently It suddenly stopped making ice and I had a tech come in today. He showed me where live wires we’re completely sheared in my wiring harness under the freezer door. This was behind a metal access panel . I of course called customer service and was told they had not heard of any similar problems. I asked to send them this pic and they declined. I have since gone on Line and seen the same exact issue. Not sure I will sleep well nights until I can get the refrigerator replaced

The fridge is nice and big. Lots of room on shelves and bins. However, it is deeper than we expected (and obviously measured). The ice maker works nicely. However, the only con so far is that water seems to condensate and drip down pretty frequently when dispensing ice and water.

The machine produces ice as advertised. It is roomy and easy to store items in it.

It’s just as it advertised! I enjoy the convenience of the ice, water, door dispenser!

So far so good. Have had it for a few weeks now. Runs quiet and has lots of storage space. It does make some funny noises now and then but nothing crazy. It does not come with the compartment in the door to store dairy and eggs. But I have read that you can order it separately if you like.

So imagine if just by opening your car door you could tear cables that connect your automatic windows.... Well, our ice maker stopped working about a year and a half after owning this whirlpool. Service technician from whirlpool found that our cables in the freezer door were just split from normal opening and closing the door. Not covered, not considered a defect, only solution is to buy a new freezer door for around $900. Huge design flaw and will definitely not consider whirlpool again for fear of this happening again.

This has more space than my last refridgerator. Love it. Ice maker noisier tho. Installation was a bit of a problem, with wiring from door doesn't seem very sturdy, but we'll see.

I love it it has lots of room in the fridge and the freezer plus it looks great

My only negative comments are: (1) the right side door doesn’t stay open all the way when accessing the fridge, and (2) as noted in other reviews, it is louder than I would prefer.

Love the size. 28 cubic ft is an amazing amount of space. It replaces a 24 cubic ft unit but it fits in the same space. Ice unit not in the door is a great space saving feature. I wish that the refrigerator shelves where adjustable and the magnet closure takes a little getting use to. Overall very happy with the purchase.

love the water and ice through the door. plenty of room

It’s great I love it very spacious, but make sure you measure the refrigerator, doorways and the space you are putting it into because I didn’t measure the doorway and had a hard time getting it into the kitchen.

It’s a fridge, so far it’s doing it’s job. I hope I don’t have some of the issues from other reviews. Best Buy customer service sucks on all accounts. I cannot get a callback from corporate and they are using Covid as a crutch!

Excellent product. Well thought out, easy to use, love the ice in door tech. LOTS of room!!!

Great. Works good and lots of space. I love the no show fingerprints.

Needed more freezer space and this filled the need. Good design when it comes to function, but it is noisy If your looking for a frig with a large storage capacity, this is it. It beats bending over to find things like in the French door models and changing the filter is quick and easy.

This is BY FAR my favorite appliance I’ve ever owned!! It is beautiful and very functional and especially in inside is roomy and well organized! It allows for so much more space on the inside of the fridge makes it easy to stay organized. The drawers in the refrigerator slide so nicely. We ABSOLUTELY LOVE this product and highly recommend it!

This is a great side-by-side. Holds a lot. Maintains the temps you set. Spills are easy to clean. Shelves are very wide for a side-by-side, taking an extra large pizza box straight in. The water and ice dispensers also work flawlessly. This is a great buy and I recommend it to my friends.

I love this refrigerator. It is very spacious and has plenty of room for everything. I can't believe the how much will fit. Door bins allow enough room for gallon of milk. If you have a large family, this is for you. Love the ice bin in the door. Even more room in freezer.