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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,171 reviews
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great Side by Side Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator and freezer have lots of room and good drawer space. The only negatives are that the ice maker is noisy and drops ice bits on the floor, which requires a wipe every time it’s used.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    QUIET REFRIGERATOR

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS REFRIGERATOR IS VERY QUIET, HAS A LOT OF SPACE, EASY TO CLEAN AND SORT YOUR STUFF, GOOD LIGHTING, THE ICE MACHINE IS NOT VERY EFFICIENT THAT WE SAY MORE BULLA THAN ICE AND IT IS VERY DOWN I THINK A LITTLE HIGHER WOULD BE VERY GOOD, OVERALL GOOD BUY

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    I love the fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator! Has a great amount of space. The icemaker works great. Its quiet and cools my food just right. I love it

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so Good refrigerator , Ice maker makes a loud noise when it's starting a new cycle then makes a strange noise some times like I think I hear a helicopter out side , but no it's coming from the refrigerator !

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Whirlpool refrigerator. It’s very spacious, looks really nice and it’s equipped with all the recent technology. You can readjust the compartment and make more room as you want, it’s easy to clean and maintain. Whirlpool is a good brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great interaction with the sales person who help me to purchase my whirlpool refrigerator, Debbie P. The refrigerator arrived as scheduled and the two delivery men, KC and Brian, were very careful in removing the old refrigerator and installing my new one. Everyone has been extremely friendly, professional, and helpful. I’ve only had the refrigerator one day but so far so good. It’s running like a champ, making ice, and fits perfectly into the spot we have allocated for it. This is just another example of the great success I have had when making purchases from Best Buy. Thank you so much!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new refrigerator is nice! I like the ice maker and temp control for the water as well as other features on the water dispenser. The space in the both the freezer and refrigerator are nice and easy to adjust and rearange.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great side by side refrigerator, replacement during remodeling project

    I would recommend this to a friend
  • Pros mentioned:
    Spacious
    Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    Noisy but Spacious

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so spacious and overall good looking, however, the interior filters hum/rattle quite loudly, and overall, it's a noisy refrigerator. We're returning it. Maybe we're just unlucky, but I wouldn't buy another one just to find out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Side by side

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. It has plenty of room in the fridge and freezer. It gets super cold had to turn the setting up higher than what's recommended. I like that you can set the light on the water and ice dispenser to be on or off

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Great fridge so far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps everything cold. Quick and easy install thanks to the delivery service. So far it works great! Lots of space and the in the door ice maker is pretty cool.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love this Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like this refrigerator! It's much more space than I thought it would be coming from a freezer bottom....The only thing I could say is it could be a little more quiet when ice dispenser refills, if I had to be picky but so far, so good.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Temperature control

    Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a matter of days this fridge failed. With temp in freezer at the coldest setting temp never got below 40 degrees. Took weeks for company to admit that the part was unavailable. Finally after 4 weeks of no usable fridge it got replaced. Best Buy not at fault here they tried acting as a liaison but manufacturer fell short in the service department. 2 months after it was replaced I received a replacement part in the mail.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Linda we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you. WhirlpoolBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My dream Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Whirlpool French door refrigerator..lots of room and like a piece of Art Work in my Kitchen... great Quality and truly a visually beautiful appliance. Thank you Best Buy for always having Quality Products and best prices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator works just like it was fresh out the box had one tiny dent

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Does not calibrate measured water.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hides alot of finger prints. I like the measured water dispenser but it is not an acurate measure no matter how many times i calibrate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really happy with my new fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish there was a place for the butter dish and an egg holder! The ice and water dispensers are really hard to push! Glad the ice is easy to access inside the door! Great price for this very roomy fridge. We had a problem with the first fridge delivered! The icemaker didn't work. The delivery guys were awesome, though. Prompt, courteous and professional. The 2nd delivery guys not so much!! Very late and didn't call to notify us at all! But, the fridge worked!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Flaw in door wiring, ice maker fails, don't buy!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned this refrigerator since Nov. 2021. Worked fine until about 9 months ago. The icemaker stopped working. I tried several things that didn't work and finally just ordered another refrigerator. I had to remove the doors to get the unit out of the kitchen and when I did, I found the wires completely cut in the hinge area. I will try to fix the wires and use this unit in the basement area of our home. Too bad we liked the space this unit offered but bad design for the wiring.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the whirlpool off of the recommendation of a repair guy I know and I'm not disappointed. I love the amount of room I have and the fact it is clear and I can see all of the food I have. Water and ice dispenser is great as well!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, best purchase I ever made. It's so roomy and has all the right drawers for everything I need

    I would recommend this to a friend