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Customer Ratings & Reviews

$1,979.99

Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 2,171 reviews
  • Rated 5 out of 5 stars

    Whirlpool 28.4 Side by Side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ascetically pleasing design, glass shelves and storage bins lots of room. Consistent temperature throughout the refrigerator which is great. Freezer just as roomy and ice maker is on the door. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator sleek, spacious & easy to clean the stainless steel. Great for my husband and I.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall appearance is good, fit into space as expected. Plenty of room inside both compartments. Freezer could use an additional shelf and the fridge portion is lacking a butter tray / shelf in the doors. The doors swing open to 180 degrees so if you have a wall or cabinet that is deeper the the fridge there is real chance the door will bang into the wall and dent the door or damage the wall. Ice maker was very noise at startup, it is better once the ice bin is full, however when it refills the ice you can hear the noise in the next room. Delivery and installation was prompt and as promised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would like shelves to adjust better like freezer can store more and see better what I hhave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really happy with my new fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish there was a place for the butter dish and an egg holder! The ice and water dispensers are really hard to push! Glad the ice is easy to access inside the door! Great price for this very roomy fridge. We had a problem with the first fridge delivered! The icemaker didn't work. The delivery guys were awesome, though. Prompt, courteous and professional. The 2nd delivery guys not so much!! Very late and didn't call to notify us at all! But, the fridge worked!!

    I would recommend this to a friend
  • Cons mentioned:
    Customer service, Temperature control

    Rated 1 out of 5 stars

    Never again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within a matter of days this fridge failed. With temp in freezer at the coldest setting temp never got below 40 degrees. Took weeks for company to admit that the part was unavailable. Finally after 4 weeks of no usable fridge it got replaced. Best Buy not at fault here they tried acting as a liaison but manufacturer fell short in the service department. 2 months after it was replaced I received a replacement part in the mail.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Linda we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you. WhirlpoolBrand

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Beautiful, Quiet Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, quiet fridge. However, I didn't fully realize how big it actually is and I could have used a counter depth fridge instead. It has far more room than I really need but would certainly be perfect for a larger family.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent Fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the whirlpool off of the recommendation of a repair guy I know and I'm not disappointed. I love the amount of room I have and the fact it is clear and I can see all of the food I have. Water and ice dispenser is great as well!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my new fridge. The space is so nice and it holds everything I needed to plus still has room.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Very good regfrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered quickly and installers were great. So far, refrigerator is working great. It fits our needs. The ice maker does make some noise when it operates, but otherwise no issues..

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great Refrige

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace for my old one. We've had it for a months now and there's nothing I can complain about. We chose it mainly because it was the most affordable for us and it had a water dispenser/ice maker too. It's 28 cu so we have a lot of room to store food. Overall it 's great one and we love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good unit! It works well and efficiently, but I'm experiencing some issues; (1) there are particles of impurities floating around in my cup of ice water that come from my ice cubes that are made with my fridge, (2) the water filling up my ice machine is pretty noisy, and (3) the touch-sensitive feature of the interactive buttons malfunctions all the time and stops responding to touch after sporadic times of touching it! I'm pretty pleased with this purchase, but it could have been made better!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Refrigerator Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had this refrigerator installed about 1 month ago. We absolutely love it. Way more room than I expected from a side-by-side unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So much better than my Gallery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. The ice maker is a little noisy compared to traditional ice makers that are further inside the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, simply beautiful! Sleek, classy, high tech and simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Fridge Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, large capacity and drawers dont feel cheap. Ice maker is very accessible

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Wonderful Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this fridge for my parents and they love it. It is MUCH larger than it appears and the layout is wonderful. The freezer side is so much better than a bottom drawer layout that you have to dig through. Great fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Wife loves it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife lives the refrigerator/freezer. We ended up not having enough space on the left side to open the freezer door completely. Instead of returning it, she wants to have a couple of cabinets rearranged!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very excellent and beautiful. It is spacious and strong, and in terms of price, it is very excellent and good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good...8-))

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this 11 months ago. I was very hesitant and extremely nervous due to some of the reviews. However, so far, I have only had two minor issues: 1) the icemaker compartments must be cleared every so often (for some reason ice particles accumulate and eventually melt and leak onto the dispenser tray; and, 2) it occasionally makes a vibrating noise (since month 2)...it recently has become louder and occurs more frequently so we called for service...the service guy felt that it just needed to be leveled...he did this and I am now crossing my fingers that will remedy the problem.

    I would recommend this to a friend