Customer Ratings & Reviews

Received this fridge four days ago. The size is great. I love the black stainless, the doors open and close smoothly, and the lighting is sufficient as long as its not blocked. It is really deep, but so far i can still see everything. But at the factory preset 36 degrees, food is freezing in the back of my fridge. I will raise the temperature but it is clear the fridge is not keeping all areas cool at the same temp. I expected this to work well and now i'm not sure it will be good in the long run.

We love our new refrigerator. Never buy an Amana. Whirlpool is much better. And the men who delivered the refrigerator did such a good job. Very happy with everything.

First off, it’s a giant fridge that takes everything we can pack into it. We went from a normal sized fridge and a separate freezer to just this one so it’s saving us space and electricity. It looks great and generally runs well EXCEPT for the issue about the ice maker which many people have complained about. It’s failed to work about once a month and all I do to fix it is to remove all the ice, rinse off and replace. The ice motor seems not strong enough to break the ice if it gets left there for long (and clumps together).

We used to have the freezer drawer fridge and we ended up throwing everything in with no organization. It is so nice to have the side-by-side fridge again, it feels like there is so much more space and you can see everything.

This fridge is spacious, especially the freezer. The black stainless is by far the best option from the other brands. We’re extremely happy with our decision to go with this model.

Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Fingerprint Resistant Stainless Steel Fits all my needs, Love it.

Good fridge, large capacity and drawers dont feel cheap. Ice maker is very accessible

Fantastic size and space for what we needed. Features we now, with a baby, couldn’t live without. This refrigerator was the perfect combo of price, size, and features for us and will be with us for a long time.

Great fridge. I was worried about the icemaker comments in the reviews, but ours has worked fine and kept up with a family of 5 easily.

I'm very happy with this Refrigerator. It is very roomy, Love that the ice is on the door, provides more freezer space. I particularly like that it is finger print resistant.

Love it, simply beautiful! Sleek, classy, high tech and simple to use.

Purchased an open box refrigerator at a great deal. When it was delivered everything looked good, but we soon realized that the door wasn't fitting properly causing frost and temperature problems. After Geek Squad looked it over and agreed the store called and said they were replacing the damaged unit with a new refrigerator I was shocked. It was delivered and installed and is working great. We love this refrigerator and the customer service from Best Buy. Great merchandise but more important great customer service.

DISILLUSIONED WITH BEST BUY REPAIR SERVICES October 24, 2020 - This refrigerator quit making ice last January, when it was only a little over 1 year old. Due to COVID and a demanding work schedule, I did not get a repair person out until May 2020. He said that the wires going through the freezer door were damaged and that the only way to repair it is to install a new door. When I asked why the wires are broken, he said that it is a common problem in this model. He said he would order a new door and it would arrive at our house. So, I spent hours on the phone trying to find out if my refrigerator qualified to be replaced under my extended warranty rather than repaired. I was kept on hold off and on on for most of the day trying to find answers. After being passed around for hours, I was told that maybe if it breaks again, it would possibly qualify for a replacement. So now, I finally received the door at the end of September 2020. Again, I have spent hours on the phone just trying to schedule service to get the door installed without success. I wait on hold for nearly an hour ever time I call and then I am passed on to another department or given another phone number to call. For anyone who works and has limited time to wait on hold this is a major problem. Disillusioned.

Deeper than expected, lots of room. Very quiet operation. Really like the smaller, pyramid-type shape of the ice cubes it makes. Like the water select volume & fill feature of the water dispenser. Was rather a chore trying 2 align the handles perfectly during setup. After a couple wks, started getting a squeak from the bottom fridge compartment door hinge, which was slightly disconcerning, but resolved with some spray lubricant. Outside surface cleans easily. Fingerprint resist on the front surface works very well. Ice cube bin easily removed 4 dumping, if needed. So far, very happy with my purchase.

I love it it has lots of room in the fridge and the freezer plus it looks great

I love this refrigerator. It looks great and it has some very nice features. One of my favorites is the measured waterfill. It keeps everything cold and it is very quiet. I'm very happy with this purchase.

We’ve had this a month. So far, we are really pleased. It cools well and is quiet. The freezer section is REALLY cold. We use it as a second fridge in the garage, so we haven’t hooked up the ice maker yet.

I ordered the fridge without seeing one on the showroom floor. So glad I did. The auto water dispense feature is amazing. it helps me make sure I am drinking the right amount of water, and makes it easy to get the right amount of water while cooking

Good refridgerator - Quiet with good space. moved away from Top and bottom unit. Good amount of room, installation guys were fantastic. Very happy with this product

Love the interior space but you pay for it, had to take the front door off to get it in, easier then taking the doors off the Fridge. Another interesting thing about this unit is that it does NOT come with a covered butter compartment even though it has a spot for one that the other door pockets won't fit in. My wife beat the keyboard for a while and found one that works perfectly on Amazon. Whirlpool part number WPW10324760