Customer Ratings & Reviews

Awesome fridge. Beautiful! Plenty of space. Our children really like it.

It's good we like it keeps stuff cold like the lock feature

We have only owned this about 8 weeks, but so far we like it a lot. Large capacity is a plus for a family of 14. The ice/water works even if someone has the fridge door open (last one did not) The cooks in the house like the measured water option on the door, Quiet operation. The noises are different than the last fridge, but other than getting used to different sounds this fridge is not any louder than previous ones. We would definitely buy this one again, of coarse we bought the 5 yr warranty so we feel good about it outlasting the last one...

Ice maker has issues. Resets to so defrost and has to be defrosted each time there is a power outage.

Received this fridge four days ago. The size is great. I love the black stainless, the doors open and close smoothly, and the lighting is sufficient as long as its not blocked. It is really deep, but so far i can still see everything. But at the factory preset 36 degrees, food is freezing in the back of my fridge. I will raise the temperature but it is clear the fridge is not keeping all areas cool at the same temp. I expected this to work well and now i'm not sure it will be good in the long run.

Just received unit after having to reorder because first had cut power cord. Great freezer space. Shelves are less adjustable than hoped. Taking longer than expected to get cold and make ice. Water is not cold for dispenser.

We used to have the freezer drawer fridge and we ended up throwing everything in with no organization. It is so nice to have the side-by-side fridge again, it feels like there is so much more space and you can see everything.

Nice looking side by side. Love the water/Ice station. Not missing the old French door style fridge at all.

I'm very happy with this Refrigerator. It is very roomy, Love that the ice is on the door, provides more freezer space. I particularly like that it is finger print resistant.

First off, it’s a giant fridge that takes everything we can pack into it. We went from a normal sized fridge and a separate freezer to just this one so it’s saving us space and electricity. It looks great and generally runs well EXCEPT for the issue about the ice maker which many people have complained about. It’s failed to work about once a month and all I do to fix it is to remove all the ice, rinse off and replace. The ice motor seems not strong enough to break the ice if it gets left there for long (and clumps together).

Deeper than expected, lots of room. Very quiet operation. Really like the smaller, pyramid-type shape of the ice cubes it makes. Like the water select volume & fill feature of the water dispenser. Was rather a chore trying 2 align the handles perfectly during setup. After a couple wks, started getting a squeak from the bottom fridge compartment door hinge, which was slightly disconcerning, but resolved with some spray lubricant. Outside surface cleans easily. Fingerprint resist on the front surface works very well. Ice cube bin easily removed 4 dumping, if needed. So far, very happy with my purchase.

Fantastic size and space for what we needed. Features we now, with a baby, couldn’t live without. This refrigerator was the perfect combo of price, size, and features for us and will be with us for a long time.

It's a spacious fridge. My mom can put a lot of foods and vegetables

I like it very spacious, the price very confortable, i like the color. Very good the best investment.

It fulfilled my needs with the right price . Best buy is a good place to save!

We’ve had this a month. So far, we are really pleased. It cools well and is quiet. The freezer section is REALLY cold. We use it as a second fridge in the garage, so we haven’t hooked up the ice maker yet.

DISILLUSIONED WITH BEST BUY REPAIR SERVICES October 24, 2020 - This refrigerator quit making ice last January, when it was only a little over 1 year old. Due to COVID and a demanding work schedule, I did not get a repair person out until May 2020. He said that the wires going through the freezer door were damaged and that the only way to repair it is to install a new door. When I asked why the wires are broken, he said that it is a common problem in this model. He said he would order a new door and it would arrive at our house. So, I spent hours on the phone trying to find out if my refrigerator qualified to be replaced under my extended warranty rather than repaired. I was kept on hold off and on on for most of the day trying to find answers. After being passed around for hours, I was told that maybe if it breaks again, it would possibly qualify for a replacement. So now, I finally received the door at the end of September 2020. Again, I have spent hours on the phone just trying to schedule service to get the door installed without success. I wait on hold for nearly an hour ever time I call and then I am passed on to another department or given another phone number to call. For anyone who works and has limited time to wait on hold this is a major problem. Disillusioned.

Purchased an open box refrigerator at a great deal. When it was delivered everything looked good, but we soon realized that the door wasn't fitting properly causing frost and temperature problems. After Geek Squad looked it over and agreed the store called and said they were replacing the damaged unit with a new refrigerator I was shocked. It was delivered and installed and is working great. We love this refrigerator and the customer service from Best Buy. Great merchandise but more important great customer service.

Well designed. Like the ice handling and storage in the door.

The door handles are silver stainless steel, they look complete ridiculous with a black stainless steel refrigerator. If the ice maker is not hooked up right away, this refrigerator vibrates every few minutes louder then my garbage disposal. The suggested refrigerator temperature froze all of my grapes, strawberries and blueberries. Wasted money. The size of the fridge is great.