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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,171 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Expectations

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is much bigger than the last so I am able to fit more food in. Refrigerator and freezer stay super cold. Great for keeping food in the chill/cold environment. Overall I love this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Good Refrigerator - Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy price was outstanding. Only thing lacking for me was a covered butter area, otherwise this refrigerator has everything you could want.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Whirlpool 28.4 Cu Ft. Side-by-Side Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rather have my old refrigerator back. Almost $2,000 and we are taping and propping some vent piece that goes to the in door ice maker. Nothing holds. The ice maker does not make enough ice for even my husband & myself. We have to buy ice if anyone comes over. It has a "Fast Ice" option which only lasts 24 hours, even this is not sufficient. Reading the materials given it says if that is not enough turn it colder. That froze glass bottles of lemonade in the refrigerator side; which by the way cools unevenly. Even after turning the freezer back to the recommended temp, if items are left in certain areas of refrigerator side they freeze. When I tried calling support on abbreviated manual that came with it, it was an automated system all in Spanish. I thought that must be a temporary error; so I tried different days & times; I even googled the contact number and got the same information. I went to the Website to see if that would help - after a long, tedious process & having to register & become a member I found no help at all. Also, we had to pay $29.99 for a water line kit but were told it would be refunded if not needed & they could use the current one. They used the current one, took the kit back unopened but never refunded us. Last blow on this is I am a Best Buy Rewards Member, all sales ads seem to come to regular mail just fine. I get bombarded with "Deal of the Day" and multiple others. I purchased this $1,994 appliance & a $1,518 computer set up a bit before; each earned a $15 reward that somehow went to spam. As part of the new year clean up of old mails I found them expired. Nice! NOT! I REALLY want my old refrigerator back. Plenty of ice, plenty of room. We were charged $24.99 for haul away. It worked fine. I don't know why we didn't have it put it the garage or basement. This may be my fault; I did have a headache and the installers were here forever. They took my house doors off, then took off the doors of the refrigerator. They had my son help. I have never seen such a thing....I don't know how I let it go. If not to us for a spare to charity, something. But it is a far superior model to this one. I would trade.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey BuyersRemorse, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love this side by side.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a frig./ freezer combo with the freezer on the bottom and even though it was 31.1 cu. ft., this refrig./ freezer combos appears to ba a lot more roomy. Also, the prior model, NOT WHIRLPOOL, had a defective ice maker.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 5 out of 5 stars

    Whirlpool WRS588FIHZ

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator so far, but water dispenser is noisy and slow

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Works as was described. Has plenty storage. Love the water/ice dispenser.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whrlpool Gold versus Replacement

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced my Whrlpool Gold which I wish they still made because it took replacing this unit two times to get this one. Nothing is made to the same quality as it use to. These units are now made by someone else so we'll see how it performs. Whrlpool Gold unit lasted 18 yrs no repairs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For some reason I think is a little noisy to be a new product. Other than that I like the room it has.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love this Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space in fridge qnd freezer. Finger orints justcwioe right off with dry towel.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Spacey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amount of space this fridge and freezer have! Only complaint is when dispensing ice the machine is quite loud.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Nice refrigerator for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love refrigerator with ice bin on the door. Lots of toom inside freezer & refrigerator side. No problems except the front doors are not even.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Plenty of space, the shelves are deep. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Easy-to-use Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with the performance, power consumption and ease of handling and storage

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    GoodQualitynRefregerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good refrigerator .Lots of Storage and the easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good Stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this fridge, very useful design inside and out

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator ever! It's not only a beauty it's also very spacious. It's easy to keep clean and very quiet too! Perfect size ice cubes also! You won't go wrong with this Whirlpool.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! It’s bigger inside than my other one. For the first time I have an ice machine and water maker. Love it! What a treat!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with plenty of space and storage

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall is a good frigde, but the cooling it xan be better

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Love it. Spacious, lighting is great, easy to move.

    I would recommend this to a friend