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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 2,171 reviews
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Very nice and roomy refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this refrigerator is great. It is also very nice looking in our kitchen. It does make a humming noise that you can hear. Otherwise I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker
    Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Not perfect, but it'll do.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two freezer door shelves broke the 1st week and we cant find replacements. Fridge freezes thing put in back, even at warmest setting. Ice maker and water dispenser is ok. Love how big it is, just wish it worked better.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey LisaMarie, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you need in a fridge. More on the thinner side if space is limited.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damaged but no other complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came damaged, not sure if from best buy or the manufacturer. The seals to keep the fridge were damaged. All in all, love the fridge as we're waiting for the new one to be here. I read a lot of comment saying it was loud, the only time I would say it was "loud" was when the ice would form, otherwise I wouldn't complaint about the loudness. Love the exterior look, inside is spacious, other than recieving a damaged fridge it's been great.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having more room in fridge. So far Im good. Thanks

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we loved this fridge. Unfortunately for us it stuck out too far. Make sure to measure your depth. Had all the features we wanted, looked sharp with plenty of space for storage.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Cool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size. Ice dispenser noisy. Color matches well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I wouldn’t be able to love another refrigerator like my one that bit the dust but I do love this one even more. Thank you Best Buy for making this transition as smooth as possible.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    This refrigerator has lots of room, love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We changed from a French door to side by side. There is more room in the side by side. I’d recommend it. Best Buy delivery guys are great

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this refrigerator. It is very spacious making it a lot easier to find everything.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Whirlpool 28.4 Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator with excellent space, should have come with butter shelf but bought one to add the location.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker has issues. Resets to so defrost and has to be defrosted each time there is a power outage.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Whirlpool gold before and was happy. I expect the same with this new fridge but cleaner running. Love the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with the purchase of this refrigerator. The space gives me tons of options for both frozen and fresh food. It is also extremely quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    A lot of room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very roomy and the shelves are easy to adjust to accommodate our needs. The shelves on the doors are deep so not only can you fit a lot, but there is no concern of things falling out.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice refrigerator. I wanted to give 5 star but given 4 just due to one problem we have right now is doors make a weird noise when it is closed. I was told by Best Buy technician that it can not be repair due to seal problem but you can get refrigerator replacement from Best Buy. So I am going to request Best Buy to replace it as it is annoying to hear noise.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Good spacious fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has lots of space - drawers in the fridge & freezer sections, and ample space in the door insides to house cartons/other things. The LED lighting inside is also pleasing. We are happy so far (its been two weeks).

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    So far works as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a tight space where old refrigerator was. My choices were limited but I am very pleased with its overall performance. Also noticed that it doesn't seem to collect fingerprint smudges as my older model did.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    chico

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice and sleek lots of space How do I get a glass of water though,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! Sadly, we suffered with a Samsung French Door (loved the French door but not the brand with known defective ice maker!) for 5 years. Chose this Whirlpool because the ice maker was not in the refrigerator. Clearly, an ice maker should only be in the freezer area! Went with Whirlpool because it has a better track record repair wise. Samsung should not be producing any large appliances. We had an entire suite. So far now the refrigerator and dishwasher are replaced with Whirlpool.

    I would recommend this to a friend