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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,171 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge plenty of space.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge meets all of my expectations it is a great fridge with plenty of space exactly what I was looking for. I have only had it for two months but so far it has exceeded my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Tons of room inside but the footprint isn't any bigger. I had to hunt things to fill it up. I go through lots of ice and it surprisingly keeps up with me. Love the measured fill feature on the water dispenser

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the worst experience I have had with an appliance. The side of the fridge is not glued in correctly and bows out. Did not notice this until 2 weeks after purchase when it began making a very loud vibrating sound. Best Buy would not replace because it was 15 days old and now Whirlpool is trying to say that its only cosmetic. Do not buy this fridge as both Whirlpool and Best Buy have horrible service and will sell a product that is manufactured poorly and neither will take ownership of correcting this error. When you spend this much money on a fridge you should be able to expect it wont have problems 2 weeks after purchase and if it does warranty would cover it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Brian, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Refrigerator Whirlpool 28.4 cu ft side by side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since it was a recent purchase, as of todate there has been no problem with the refrigerator. However, the Geek Squad who installed it did a poor job. (ie: the doors were uneven. they did not stabelize it,the rollers were not pulled up , therefore it rolled across the room, and the hookup was done very sloppy) I had to pay a person to correct the errors the Geek Squad made an as I said previously the refrigerator is working fine, and the adjustments which were made by the person I payed has stabalized the refrigerator. qSq u

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best feature is water measurement. Will dispense as much or as little as you want. Good storage in the frig and freezer. Only down side is the shelves aren't adjustable.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Spacious and Bright inside. Value for Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its spacious and bright inside. The only complaint I have is that it keeps on humming very slightly. It is a great value for money though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it has performed as advertised. I am not interested in writing a diatribe for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is GREAT! We’ve had it for about a month and we liked the size and the way it’s organized inside for much better use of the space. If I had to make a negative comment it would only be that the ice maker is very loud but with all the positives it has that’s part is extremely minor. We would defiantly recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    We absolutely love our 28.5 cubit ft. Whirlpool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is roomy, quiet, ice maker works great and we love that the filter is located at the top rather than the bottom of the fridge. It makes it so much easier to replace!! Good job Whirlpool!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    large and shiny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge storage capacity. I like the stainless steel finish as it only needs a damp wipe and dry. Needs no special cleaners. See through shelves are a nice touch. Not too fond of the the ice dispenser as it is quite noisy but does make large amounts of ice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's goid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good we like it keeps stuff cold like the lock feature

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product arrived defective!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received the fridge. The overall fridge looks good. BUT the product arrived defective so we have to wait now another two three days until they send a replacement piece. The installation crew was very nice! I just wish that best buy as such a large company made sure that products are in good condition before sending to customers. I will improve my review once the new one arrives and I use it properly.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is good works great sometimes to cold food freezes ,,have adjust temp still to cold

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fridge for my new house. Wanted something with high capacity. This has tons of space. The fingerprint resistant finish works. Love all the features and the price was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    A great option for huge storage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home has all Whirlpool appliances. Wanted to keep these matching. Was easy to set up and has all kinds of room. Love the door options for water and ice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the side by side configuration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality and design are just what we needed. Hated bottom freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits the Space and Roomy, but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this model because it fit the space perfectly. It does have a lot of room inside both the freezer and fridge, but it has two problems: The water dispenser has to be re-calibrated every 1 to 2 weeks because it won't "hold" the calibration. It is a nice feature for making my morning coffee, but the re-calibration is a pain. The other problem is that the water is not cold from the dispenser until you have taken at least 5 ounces from it. I have no idea why it takes so long to get cold water through the door.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge raider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture of beautiful product, well made and service so far couldn’t be any better

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistant

    Rated 5 out of 5 stars

    Whirlpool side-by-side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool side-by-side refrigerator was a great purchase for my daughter and son-in-law. Love the refrigerator and the fingerprint resistant

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Stainless Steel Dream

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fridge because of its features,the indoor icemaker,the gallon shelves in the door to hold milk and juice,it has tons of space.

    I would recommend this to a friend