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Customer Ratings & Reviews

$1,979.99

Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,171 reviews
  • Pros mentioned:
    Ice maker
    Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Not perfect, but it'll do.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two freezer door shelves broke the 1st week and we cant find replacements. Fridge freezes thing put in back, even at warmest setting. Ice maker and water dispenser is ok. Love how big it is, just wish it worked better.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey LisaMarie, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Spacey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the amount of space this fridge and freezer have! Only complaint is when dispensing ice the machine is quite loud.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love this refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best refrigerator ever! It's not only a beauty it's also very spacious. It's easy to keep clean and very quiet too! Perfect size ice cubes also! You won't go wrong with this Whirlpool.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Whirlpool gold before and was happy. I expect the same with this new fridge but cleaner running. Love the ice maker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Damaged but no other complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product came damaged, not sure if from best buy or the manufacturer. The seals to keep the fridge were damaged. All in all, love the fridge as we're waiting for the new one to be here. I read a lot of comment saying it was loud, the only time I would say it was "loud" was when the ice would form, otherwise I wouldn't complaint about the loudness. Love the exterior look, inside is spacious, other than recieving a damaged fridge it's been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    large and shiny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge storage capacity. I like the stainless steel finish as it only needs a damp wipe and dry. Needs no special cleaners. See through shelves are a nice touch. Not too fond of the the ice dispenser as it is quite noisy but does make large amounts of ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is GREAT! We’ve had it for about a month and we liked the size and the way it’s organized inside for much better use of the space. If I had to make a negative comment it would only be that the ice maker is very loud but with all the positives it has that’s part is extremely minor. We would defiantly recommend this refrigerator.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Good refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very nice refrigerator. I wanted to give 5 star but given 4 just due to one problem we have right now is doors make a weird noise when it is closed. I was told by Best Buy technician that it can not be repair due to seal problem but you can get refrigerator replacement from Best Buy. So I am going to request Best Buy to replace it as it is annoying to hear noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge. Lots of room, ice maker works great, and it really is Stainless Steel.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we loved this fridge. Unfortunately for us it stuck out too far. Make sure to measure your depth. Had all the features we wanted, looked sharp with plenty of space for storage.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Very nice and roomy refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of this refrigerator is great. It is also very nice looking in our kitchen. It does make a humming noise that you can hear. Otherwise I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Whirlpool 28.4 Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator with excellent space, should have come with butter shelf but bought one to add the location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good!! Sadly, we suffered with a Samsung French Door (loved the French door but not the brand with known defective ice maker!) for 5 years. Chose this Whirlpool because the ice maker was not in the refrigerator. Clearly, an ice maker should only be in the freezer area! Went with Whirlpool because it has a better track record repair wise. Samsung should not be producing any large appliances. We had an entire suite. So far now the refrigerator and dishwasher are replaced with Whirlpool.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    This refrigerator has lots of room, love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We changed from a French door to side by side. There is more room in the side by side. I’d recommend it. Best Buy delivery guys are great

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love the side by side configuration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionality and design are just what we needed. Hated bottom freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not be happier with the purchase of this refrigerator. The space gives me tons of options for both frozen and fresh food. It is also extremely quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    A lot of room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very roomy and the shelves are easy to adjust to accommodate our needs. The shelves on the doors are deep so not only can you fit a lot, but there is no concern of things falling out.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Dents easily and makes a weird noise sometimes

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other than that i like it and spacious and affordable.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the worst experience I have had with an appliance. The side of the fridge is not glued in correctly and bows out. Did not notice this until 2 weeks after purchase when it began making a very loud vibrating sound. Best Buy would not replace because it was 15 days old and now Whirlpool is trying to say that its only cosmetic. Do not buy this fridge as both Whirlpool and Best Buy have horrible service and will sell a product that is manufactured poorly and neither will take ownership of correcting this error. When you spend this much money on a fridge you should be able to expect it wont have problems 2 weeks after purchase and if it does warranty would cover it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Brian, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge raider

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture of beautiful product, well made and service so far couldn’t be any better

    I would recommend this to a friend