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Customer Ratings & Reviews

$1,979.99

Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,171 reviews
  • Rated 5 out of 5 stars

    Brand loyalty!!!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, I don’t know why I got another brand that only lasted 4 years previously. I had my old Whirlpool refrigerator lasted almost 20 years. But I got swayed by the bells and whistles of another popular brand. So I’m happy with this one so far and expect it to last. Fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator. It s a great size. Many shelves. Love the water and the ice through the door. Love the fact that icemaker is in door and not on shelf

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice for a refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs smoothly and quietly. It has lots of room and keeps.all compartments cold. Ice maker and water dispenser work great. I am very pleased with this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room both in the freezer and refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge with Tons of Room

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is awesome! We have one in our house and my parents have the same one cause we loved ours so much. Only complaint is both of them have the foam they used to insulate the doors coming out at the top. This is purely cosmetic and easily fixed but figured it was worth mentioning since it was with both fridges.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 2 out of 5 stars

    Ice Maker Stopped working after only 5 weeks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can any company make a refrigerator that actually works? My Samsung was a complete piece of junk so i bought this one. It looks like this Whirlpool is a piece of junk as well. At least Whirlpool's rude customer service agreed to make a repair/service call this coming Tuesday.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey markvs, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with convenient technology and plenty of space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this fridge during Quarantine moved into our brand new home and got it delivered to our suprise it was only delivered to the garage.... took a few more to hire someone to take my front door off and set the fridge on the kitchen and hook it all up. Wish Best Buy would have given more notice I would not have made the purchase . Also it is not ALL Black the sides are black and the front is like a pewter color so be sure you know that when you make the purchase. It says Black Stainless Steel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST Refrigerator everf!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BIG, well lit inside. Cools down rapidly and holds temp very well in both sections. We use a remote temp sensor with alarm to monitor if we have a power out or the door is ajar a bit on refer or freezer. Looks and performs like a winner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator and am very satisfied with my purchase. I did a lot of research on various refrigerators before making my final decision. This refrigerator is very solid, looks stylish and has plenty of space. The ice maker works great and I would highly recommend this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit my space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a space problem and this refrigerator fit the bill. It's nice and roomy and I like that the ice cubes are shaped to fit in purchased drink cups. I like the stainless steel handles. You can program the amount of water needed to fill a specific drink cup or just fill until you need to stop.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 2 out of 5 stars

    Wish it was better

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far not so good. Found a leak the first day of use. Compressor is very loud. Ice in the door is nice but sounds like a wood chipper. Best buy has been great to work with though. They are handling everything for me

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Refrigerator review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's too early to review but it seems fine. I do miss the flap my old one had which allowed getting frequently accessed items without opening refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big, well-lit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positives: nice size, no fingerprints, deli drawer, freezer drawers, light, ice and sound options, ice maker on door Negatives: fixed refrigerator door shelves, ice 'cube' size, ice maker capacity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my older fridge due to leakage in freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied and large enough for our family. Very good salesperson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Largest capacity side by side I could find. Can actually fit a large pizza box on a shelf. Still have to calibrate water measurement feature in door , but what a fun feature. And it looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research, read a lot of reviews and looked around... wanted a large refrigerator.. this is one of the biggest ones made has ice and water in the door had everything I wanted best buy guys came and set it up works like a champ I love it I love it I love it !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Firdge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge cools and freezes nice. Shelf’s and storage seem cheaply made. Doors seem to slam shut when closed. Water dispenser is somewhat slow. Digital interface is easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large capacity is amazing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the 5-year extended warranty on this refrigerator at time of delivery and to date haven’t received a hard copy receipt or brochure or anything as proof of purchase or information on what is covered. I’m 74 years old and hard copy receipts and information are a must for this senior!

    I would recommend this to a friend