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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,171 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the auto water dispense feature and with children the door left open alarm is nice to have. Only negative is the plastic used to wrap it is a little difficult to remove and the rubber seal around the fridge side not centered but does not effect seal( function) to fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a good refrigerator. The left door is slightly higher than the right door. Also I had to tighten the door handle a couple of times. Besides that, everything has been fine.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 3 out of 5 stars

    The refrigerator is very loud

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very loud. The water and ice dispenser is cumbersome to use. The ice storage is small

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the quality one expects from whirlpool

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SUPER disappointed. Our old refrigerator still works, but the flap on the ice maker is broken causing outside air to mix with the freezer. It's about 12 years old. So one would expect that when you are buying a new appliance that the energy rating would be equal or better, ummmm...NOPE, this one is WORSE than our old one! That's a fail! The overall shelving and drawers are CHEAPER than our old one too, how disappointing considering how much we spent on this thing! Plastic drawers in the freezer? That's dumb, they should have kept the slide out wire baskets, these drawers take up too much valuable freezer real-estate and don't provide a lot of space! There is extremely LIMITED shelf adjustment. My old refrigerator had a LOT more adjustment and we could place the shelves the distance that would work for how we used our refrigerator space. Not this one. You either have it a useful height or only 2 inches, yep one placement would give you a 2 inch height, but to move it is a huge space, there's nothing in between that. There's no butter space, no egg space... the deli drawer is in a terrible spot. The entire design of this should be an embarrassment to the person who came up with it! Guess that's what happens when you buy an appliance in the middle of a pandemic! If this is the direction that Whirlpool is going, then I guess I'll be going in a different direction for my next purchase!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello StampMyArt. We are very sorry that you are not happy with the design of your Refrigerator. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review. WhirlpoolBrand

  • Rated 5 out of 5 stars

    I love this refrigerator!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a Maytag less than 2 years ago with french doors and freezer on the bottom. IT WAS AWFUL. No room, ice maker didn't work so we bought this Whirpool side by side and we are in love. Much more room and the ice maker works-BONUS!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied and large enough for our family. Very good salesperson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product from a name you can trust

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator made by Whirlpool so you know you have a reliable product. Have purchased many WHIRLPOOL PRODUCTS IN THE PAST AND NEVER HAD A PROBLEM. THIS REFRIGERATOR IS SET UP NICELY INSIDE WITH AMPLE ROOM FOR ALL YOUR ITEMS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Live my new fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. I installed it myself. The delivery service was quick and efficiant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, quite and seems very reliable. Seems like it will last a really long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is bigger inside than our 25 cu ft yet fits in the same place. With the ice maker on the door there is more room in the freezer.. Love the no smudge finish easy to care for. The bright lites are so nice in the fridge part. A real upgrade at a good price. Very, very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace my older fridge due to leakage in freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is larger than we were originally looking for but Best Buy had it in stock and could deliver the machine in 5 days. It has been great thus far. We lost all of our power for 6 days after 8/4. Up and running again since. Thanks to Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge water dispenser is a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing is the plastic shelves inside are not very sturdy. We had to replace one of them in the 2nd week as it cracked pretty easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new refrigerator but not delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. My wall and the wood trim was damaged. All of the tape and the styrofoam was left in side of my refrigerator. I don't know if the wall and wood trim were damaged taking the old refrigerator out or bring the new refrigerator in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice, only con is how loud the ice maker is. Easy wipe up. Plenty of shelf space. Love the fact that you have plenty of drawers on both refrigerator and freezer side.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator and freeze work great. The ice machine is a little so making ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints with this refrigerator or Best Buy who sold it to me. They were very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value and very spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replace my fridge after 10yrs and was referred to this one by a friend. I like the simple controls and I like how roomy it feels. Has all the easy shelf adjustment and also like the bright light inside. Very quiet and smooth operation as well. Very happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interior space is huge. Definitely notice the difference from our 22 Cu/ft. Keep in mind that they increase the depth to get the added space. This one sticks out about 4" more than our previous fridge, but that wasn't a big deal when you can store much more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. .

    I would recommend this to a friend