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Customer Ratings & Reviews

$1,979.99

Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,171 reviews
  • Rated 3 out of 5 stars

    Noticed a lot of cosmetic defects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted to match all our appliances with the same brand and ordered the Whirlpool - 28.4 Cu. Ft. Model: WRS588FIHV - Black stainless steel. After delivery we noticed a lot of cosmetic defects. Visible glued corner in the bottom corner of the door, grease inside doors, small visible scratches inside and refrigerator tray with a small crack. Deliver crew removed from box in my driveway so it looked like it was not damage in transport and came like that from manufacturer. Returned appliance. Easy to return at Best buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, I am very pleased with my product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase, The fridge is great and am happy with the delivery and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid side by side freezer/refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old model with the same brand and are pleased with the newer model. Best Buy did a great job with ordering and installation. The price was such that we’ll be purchasing more appliances from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great value for what I was looking for. Definitely recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge GREAT PRICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the size of this unit where I am able to fit more than my previous fridge. Inside looks modern and sleek. Nice LED LIGHTING and electronic ice dispenser. Only downfall is that the water that comes out is room temp would be nice if it were cold water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge - looks great and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exactly what i wanted. It looks great, has plenty of space, and the icemaker seems to work great. Looking forward to using it for a long time. Also, the installers were really great and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the best!. xxxxxx. Cxxxxxxxxxxxxxxxxxxxcccc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my all my needs and then some. After being without for awhile I filled it with ice cream and had a party!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love the ice maker and the easy change filter. I like that you can lock the pad too.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Very poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving this one star because the delivery was cancelled 6 times before it finally arrived 6 months later. Very disappointed with customer service. Was hoping for some type of discount for the inconvenience. We have purchased many major appliances from Best Buy but this was a very bad experience.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Solid fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall solid side by side fridge. Cooling is a little uneven in spots, so be sure to fully stock it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase. So happy with my whirlpool fridge. Hopefully this one last longer then the samsung we had for 4 years

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Fridge, bad unit.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a new build home, arrival was great, However, the quality of the Fridge was not that great. The team that delivered it was great they provided exceptional customer service, they left and I noticed there was some issues with the Door that was preventing it from closing all the way, this also made the door ajar alarm keeps going off throughout the day. About 20 minutes after the crew left I called them and they came right back they took notes on the situation and there’s a new fridge being delivered tomorrow. I had to use a piece of tape and cardboard for the door to make a complete contact with the sensor so the alarm would stop going off that the door was open. On the freezer side of the door the insulated stripping on the side was very poorly placed inside of the door, this resulted in the freezer door having to be pushed forcibly closed, It was not smooth like the refrigerator size. I will be inspecting the quality prior to them installing the fridge tomorrow, if there are any issues it will be going straight back. This will leave us in a very very serious situation where we do not have a refrigerator in the new house.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ChonRM, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It is perfect for the space we bought it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t know why we ever tried Samsung French door. It didn’t make ice and always had ice dams. Whirlpool side by side is the way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge! It is huge compared to what I had before! I also love the in door ice maker. It frees up so much storage space in the freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing about this refrig I don’t like, the color is amazing (stainless steel bronze) the capacity is great, I have more than enough room for any stocking I do. The digital controls are easy and simple to use! Would highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Fantastic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, it is so spacious, and have great features, such as the ice maker and water dispenser! I very much recommend purchasing this fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery service was smooth. Love my new refrigerator!

    I would recommend this to a friend
  • Cons mentioned:
    Water filter

    Rated 1 out of 5 stars

    Frustrating - icy / water filter not working

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We noticed all our items in the back of the refrigerator were icy right from the beginning but we chose to let it go. Now we are dealing with the cloudy water being dispensed. We’ve tried changing the filter 3 different times! At first we thought it was definitely the filters fault but we’ve returned and exchanged it multiple times now. We have no idea what to do. We’ve wasted so much water trying to clear it out but it’s still really cloudy. We haven’t been able to use the ice or water from it for a while now.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Jennifer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand