Customer Ratings & Reviews
- Model:
- WRS588FIHV
- |
- SKU:
- 5811700
Customer reviews
Rating 4.4 out of 5 stars with 2171 reviews
(2,171 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Noticed a lot of cosmetic defects
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted to match all our appliances with the same brand and ordered the Whirlpool - 28.4 Cu. Ft. Model: WRS588FIHV - Black stainless steel. After delivery we noticed a lot of cosmetic defects. Visible glued corner in the bottom corner of the door, grease inside doors, small visible scratches inside and refrigerator tray with a small crack. Deliver crew removed from box in my driveway so it looked like it was not damage in transport and came like that from manufacturer. Returned appliance. Easy to return at Best buy.
No, I would not recommend this to a friendRated 5 out of 5 stars
So far, I am very pleased with my product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with my purchase, The fridge is great and am happy with the delivery and installation.
This review is from Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - White
I would recommend this to a friendRated 5 out of 5 stars
Solid side by side freezer/refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our old model with the same brand and are pleased with the newer model. Best Buy did a great job with ordering and installation. The price was such that we’ll be purchasing more appliances from Best Buy.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Recommended
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great value for what I was looking for. Definitely recommended.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice fridge GREAT PRICE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the size of this unit where I am able to fit more than my previous fridge. Inside looks modern and sleek. Nice LED LIGHTING and electronic ice dispenser. Only downfall is that the water that comes out is room temp would be nice if it were cold water
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge - looks great and works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is exactly what i wanted. It looks great, has plenty of space, and the icemaker seems to work great. Looking forward to using it for a long time. Also, the installers were really great and helpful.
I would recommend this to a friendRated 4 out of 5 stars
Dad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As always, the best!. xxxxxx. Cxxxxxxxxxxxxxxxxxxxcccc
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Quite happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for my all my needs and then some. After being without for awhile I filled it with ice cream and had a party!
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend- Pros mentioned:Ice maker
Rated 3 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I love the ice maker and the easy change filter. I like that you can lock the pad too.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend - Cons mentioned:Customer service
Rated 1 out of 5 stars
Very poor customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only giving this one star because the delivery was cancelled 6 times before it finally arrived 6 months later. Very disappointed with customer service. Was hoping for some type of discount for the inconvenience. We have purchased many major appliances from Best Buy but this was a very bad experience.
This review is from Whirlpool - 28.5 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 4 out of 5 stars
Solid fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall solid side by side fridge. Cooling is a little uneven in spots, so be sure to fully stock it.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome purchase. So happy with my whirlpool fridge. Hopefully this one last longer then the samsung we had for 4 years
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
Great Fridge, bad unit.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a new build home, arrival was great, However, the quality of the Fridge was not that great. The team that delivered it was great they provided exceptional customer service, they left and I noticed there was some issues with the Door that was preventing it from closing all the way, this also made the door ajar alarm keeps going off throughout the day. About 20 minutes after the crew left I called them and they came right back they took notes on the situation and there’s a new fridge being delivered tomorrow. I had to use a piece of tape and cardboard for the door to make a complete contact with the sensor so the alarm would stop going off that the door was open. On the freezer side of the door the insulated stripping on the side was very poorly placed inside of the door, this resulted in the freezer door having to be pushed forcibly closed, It was not smooth like the refrigerator size. I will be inspecting the quality prior to them installing the fridge tomorrow, if there are any issues it will be going straight back. This will leave us in a very very serious situation where we do not have a refrigerator in the new house.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey ChonRM, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! It is perfect for the space we bought it for
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent, excellent refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t know why we ever tried Samsung French door. It didn’t make ice and always had ice dams. Whirlpool side by side is the way to go!
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge! It is huge compared to what I had before! I also love the in door ice maker. It frees up so much storage space in the freezer!
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing about this refrig I don’t like, the color is amazing (stainless steel bronze) the capacity is great, I have more than enough room for any stocking I do. The digital controls are easy and simple to use! Would highly recommend!!!
I would recommend this to a friend- Pros mentioned:Ice maker, Spacious
Rated 5 out of 5 stars
Fantastic refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge, it is so spacious, and have great features, such as the ice maker and water dispenser! I very much recommend purchasing this fridge
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
New fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery service was smooth. Love my new refrigerator!
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
I would recommend this to a friend- Cons mentioned:Water filter
Rated 1 out of 5 stars
Frustrating - icy / water filter not working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We noticed all our items in the back of the refrigerator were icy right from the beginning but we chose to let it go. Now we are dealing with the cloudy water being dispensed. We’ve tried changing the filter 3 different times! At first we thought it was definitely the filters fault but we’ve returned and exchanged it multiple times now. We have no idea what to do. We’ve wasted so much water trying to clear it out but it’s still really cloudy. We haven’t been able to use the ice or water from it for a while now.
This review is from Whirlpool - 28.4 Cu. Ft. Side-by-Side Refrigerator with In-Door-Ice Storage - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Jennifer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.














