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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 2,171 reviews
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was great buy and I'm very happy with the style and storage of this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Side by Side refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the LED lighting. Just as advertised. Like that the water filter is inside and on the top. It makes it so much easier to get at. I can still fit large sheet cake pan inside with no problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had 3 days, good so far, have not turned water on yet, last one leaked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the water and ice dispenser can insert a large cup in dispenser and not get water and ice everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Travis gave us a great deal on our new refrigerator. We will always buy there from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator it's the coolest thing I've ever seen. I also love the ice bucket it's easy to remove and easy to replace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my whirlpool refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice looking, quiet, large enough for a family of 5

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and looks of this refrigerator. Would give 5 stars except the refrigerator seems to freeze items on the left side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent. I happy with my purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Fast delivery. I happy with my purchase. Thank you!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge with ample storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The layout of the fridge, with movable shelving both in the unit and on the door and multiple crisper drawers, provides for easy access to all of the essentials without overcrowding. The ice-maker is also very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Purchased a samsung and had to return it even the repair person could not fix it. This one is simple but works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great! Looks sleek. Fits perfect in our kitchen. Kind of weird drawer and shelving spacing. Still trying to figure out how to space it to make them all useable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Design & features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Upscale look. Great service at time of purchase and excellent delivery service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very noisy. shelves are awkward position and fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mark Nelles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product we are extremely pleased Really appreciate your sales rep Martin GRant and the installation crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Scratch and dent deal.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a scratch and dent item. It works great and you can hardly see the dent. It was a heck of a deal.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    The refrigerator was unrepairable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the refrigerator I was told it had some scratches and maybe a dent or two. However, I was not told the ice maker was not working.. Even though I bought a three year warranty, you refused to work with me and had to work with Whirlpool. Working with Whirlpool so far has been satisfactory..The refrigerator was unrepairable and must be replaced. I probably will not shop at Best Buy again and neither will any of friends and family, because you chose not to help resolve this problem and made it a Whirlpool and my problem to resolve..

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI Unhappy1, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Very poor customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only giving this one star because the delivery was cancelled 6 times before it finally arrived 6 months later. Very disappointed with customer service. Was hoping for some type of discount for the inconvenience. We have purchased many major appliances from Best Buy but this was a very bad experience.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit perfectly into our space. I love how the ice is on the door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 26 cf refrigerature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is all that the technical specifications and online information into caves. Satisfied so far only have the refrigerator one month. Frozen excellent job of cooling

    I would recommend this to a friend