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Customer Ratings & Reviews

$1,979.99

Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,171 reviews
  • Rated 5 out of 5 stars

    Mark Nelles

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product we are extremely pleased Really appreciate your sales rep Martin GRant and the installation crew

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price paid!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great fridge! We are really loving the increased size, capacity and new features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Just what I needed. Had a counter depth and it didn’t hold a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaceed Fridge Works fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working just fine (replacement) for a first one that was having a poor cooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good refrigerator. We love it. Whirlpool is a trustworthy name.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice size fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge. Shelves are not adjustable, they can b taken out, but they can not b adjusted to different heights

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product! Customer service nightmare!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator in march and by May was already having problems with the door. Door handle keeps falling off. Have had sercoce folks come to fix it twice now. The last was this past Tuesday (today is Thursday) and the handle is slready out again. Their customer service is terrible! Called to ask about a more permanent solution and was told that this issue doesnt concern the functionality of the fridge so would have to live with it as is. Would give -1 rating if i could!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Looks great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and looks of this refrigerator. Would give 5 stars except the refrigerator seems to freeze items on the left side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great quality product and excellent support program. The refrigerator delivered with great of care l!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't like how many characters I provide; don't ask for my review We like it.....That is my review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge with ample storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The layout of the fridge, with movable shelving both in the unit and on the door and multiple crisper drawers, provides for easy access to all of the essentials without overcrowding. The ice-maker is also very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Box Purchase is way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly appreciate the Open Box items that buyers are able to purchase. Saved considerable $$ on this purchase with very little blemishes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DEEP!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a standard size that actually is so very large inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great! Looks sleek. Fits perfect in our kitchen. Kind of weird drawer and shelving spacing. Still trying to figure out how to space it to make them all useable

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    The refrigerator was unrepairable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased the refrigerator I was told it had some scratches and maybe a dent or two. However, I was not told the ice maker was not working.. Even though I bought a three year warranty, you refused to work with me and had to work with Whirlpool. Working with Whirlpool so far has been satisfactory..The refrigerator was unrepairable and must be replaced. I probably will not shop at Best Buy again and neither will any of friends and family, because you chose not to help resolve this problem and made it a Whirlpool and my problem to resolve..

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI Unhappy1, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a side by side. Gives you that little extra room. Price in my opinion makes this a great value when on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 26 cf refrigerature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is all that the technical specifications and online information into caves. Satisfied so far only have the refrigerator one month. Frozen excellent job of cooling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for our family

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator! Functional with lots of room and I love the look of it. Worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product along with good and efficient installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with this refrigerator. I like the fact that it contains several shelves for organized storage, I also like that it measures the water level in ounces when filling up containers.

    I would recommend this to a friend