Customer Ratings & Reviews

Customer service was great especially in this time of year. 2nd fridge as the first one had a problem as freezer was at -23 degrees, but a replacement was sent quickly without issue.

The refrigerator works well. Had some trouble with the ice maker, but that has been fixed. Otherwise very happy.

Nice appearance, easy access, sufficient capacity, good freezer space.

This is an excellent large refrigerator just what we were looking for. It works great and we have had no problems whatsoever. I strongly recommend this product.

I love the refrigerator its very simple and very nice looking in my kitchen.

Nice refrigerator does make a bit of noise all the time. Doesn’t show the current temp only desired temp shows up

Hard to get doors off to bring into house. Had to take the whole bottom door brace off.

Whirlpool side-by-side fridge. This is a nice-looking fridge but it does NOT perform as good as my old Kenmoor. It has limited space, and can't put too many things in the fridge to keep cool

In the first few months after we purchased this fridge, we were in love. The look of the fridge, the extra space, the water bottle filling feature - they were great! But our fridge always seemed to run too cold. In fact, a can of soda exploded in the first few weeks. Items on the top shelf were continually freezing. So we had a repairman come out. He was at our house no less than 4 times - it may have been more. All of the major parts of the fridge were replaced. Under warranty, of course, because the fridge was not even a year old. But the fridge continued to freeze the items on the top shelf. On the repairman's last visit to our house, his recommendation was that we turn the temperature up. And continue to turn the temperature up until it stopped freezing. "The recommended temps are just suggestions." Really? This doesn't sound like an appropriate solution to me. It sounds like this fridge does a lousy job of keeping the correct temperature. At this point, we had zero help from the repair company or Best Buy. Shortly thereafter, when our fridge was about a year old, our ice maker stopped working. The motor does not seem to work and all of the ice in the bin freezes together. After our experiences with previous repairs (I'm pretty sure the repairman googled "icicles in fridge"), I have given up on repairing this fridge. We now have a beautiful and roomy fridge, but utilize plastic ice trays instead of an ice maker. And consistently have frozen drinks on the top shelf, even after turning the temperature up (within reason). You hope that when purchasing big appliances for $1,500+, you'll be able to keep them for years. This fridge was a complete disappointment. Don't be fooled by her beauty - stay away from this refrigerator!!

we have only had it for month, it works as expected

Good fridge- lots of options on the door panel for regular or crushed ice, lights, water temp, pre-set water amounts. Temperature on the inside is nice and stable.

Love my new side by side don't have to dig into the bottom stupid freezer

It has worked great but the icemaker stopped working after a year. Good thing I bought the warranty.

Great value and works well. I wish the water dispenser button was easier to hit with a cup... but that's the only negative I can think of. Great fridge.

Works great...look good...lots of refridge space...do I need to repeat what I just said

We’ve had this for over a year now and the finish still looks as good as day one. The large capacity is great especially around the holidays! The ice maker is a little loud but overall a great fridge.

Nice fridge. Runs quietly except when making ice. Front stainless steel but sides are gray metal not stainless. Large capacity.

Works as advertised! I would highly recommend this refrigerator

Not sure how it works yet, been 2 weeks and haven’t got to use it yet. Freezer door is warped and does not seal when you close it. Had to order another fridge, was supposed to get a new one delivered the other day, but the delivery guy called in sick, now I have to wait another week and a half again before they can come deliver? Not impressed with customer Service. Hopefully I will like the product when I get to use it.

Perfect refrigerator for me and my family. Since the day we got it