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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,171 reviews
  • Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this refridgerator has met all the expectations I was needing. very large inside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being disappointed for not getting my appliance on time, I am very pleased with this selection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this whirlpool side by side . Had a. Samsung French door. Never again will I get a French door

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Side by side fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure how it works yet, been 2 weeks and haven’t got to use it yet. Freezer door is warped and does not seal when you close it. Had to order another fridge, was supposed to get a new one delivered the other day, but the delivery guy called in sick, now I have to wait another week and a half again before they can come deliver? Not impressed with customer Service. Hopefully I will like the product when I get to use it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially like the finger proof stainless. The door shelves could be a little more convenient. Overall, a great side by side fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mac

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new side by side don't have to dig into the bottom stupid freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator so much!!! Now...if only my teenager would stop locking the water because I'm old and can never remember how to unlock it...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    better water/ice maker and bigger than last

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service ex guys removed front door to get ref in and replaced it install new ref, cleaned it up, made sure it was working before leaving so far is working great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    My Last Whirlpool Appliance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use to be brand loyal to Whirlpool and their sister companies. Not any more. Fridge works ok when it works. First one had broken ice maker. Best Buy exchanged it right away. Second one the ice maker broke after about 9 months. It was still under factory warranty. Called Whirlpool and they sent a tech out said wiring harness running through the door was broken so he tried to fix it. That didn't work so he ordered a new door, said it would take about 8 weeks to get a door. 12 weeks later still no door. Got the runaround from both Whirlpool and the tech for the next couple of weeks but still nothing. They both just blamed each other and Covid for not being able to get a replacement door for almost 4 months. By this time the Best Buy Extended Warranty kicked in. Best Buy ordered a door and got it installed in less than 2 weeks. So I will now buy all my appliances from Best Buy, they just won't be Whirlpool appliances. After all this Whirlpool did send me junk mail to buy their factory direct extended warranty..Lol!! No thanks.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgable staff. Delivery was as promised and the store had plenty of help for loading. Overall great experience. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side looks and works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this refrigerator. Needed a larger size. Looks and works great. Could be better lighting in the middle area on both sides. More adjustments for shelves on right side would be nice..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great as I lost the old one as stop working this one is the best one it keeps everything at the right temp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I find that I do not like about this refrigerator side is narrow. But our space would not allow for a larger side by side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first refrigerator had a slight problem. The second one worked like a charm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have only had it for month, it works as expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    whirlpool 28.4

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful whirpool side by side, the best feature is the non smudge stainless steel. this is a big fridge for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of space for being a side-by-side. The set-up is great and has a lot of options for shelving. Also has good door storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised! I would highly recommend this refrigerator

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Whirlpool Refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unimpressed with this refrigerator had to have it adjusted to make it level and the door aligned now i cannot move it without some lunricant like say windex unlike the GE unit it replaced

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator is awesome!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic! Best refrigerator we've ever owned! Ordering online was easy. Delivery happened as scheduled and delivery staff were exceptional!

    I would recommend this to a friend