Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,979.99

Customer reviews

Rating 4.4 out of 5 stars with 2171 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the refrigerator's overall performance, spacious internal design, appropriate size, and appealing lighting. The design is also considered clean and functional. However, some customers have expressed concerns about the noise level and ice maker performance. Issues with temperature control and door alignment have also been noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,171 reviews
  • Rated 4 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really to dislike. Only complaint and deducted one star because the door handles are easily scratched.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    glad I made this purchase. The appliance fit my needs

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ice maker quit and Geek Squad failed us

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never write bad reviews but I have never been so disappointed with an appliance and the so called warranty service. After owning this fridge for 1 year the ice maker quit and calling Geek Squad for help got us about 6 different workmen in and out of our home but the problem was never fixed. After reading other reviews about this fridge we diagnosed the problem ourselves and explained it to Geek Squad. My husband even managed to do a temporary repair himself hoping the real fix was coming soon. 6 months later, after countless phone calls to Geek Squad and Best Buy, the problem still is not fixed. Geek Squad does a very poor job of record keeping and communicating. They always try to pass the buck to someone else, start you back at the very beginning of their endless process or are just plain clueless and useless. I will never buy another Whirlpool appliance and I will absolutely never buy something with Geek Squad protection--it has been nothing but a useless headache!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We are very sorry for the frustration. Unfortunately, since you are under the Extended Warranty we are unable to assist you. Please contact your Extended Warranty for any assistance. You can find their number on the bottom of your Extended Service Contract. We are sorry we were unable to assist you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Spacious

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that not only the shelves are adjustable but the drawers in the fridge and freezer can be moved around as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker, Spacious

    Rated 5 out of 5 stars

    Refrigerator with lots of room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet and well built. Ice maker in door. Lots of space in both the freezer and fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for the money would recommend to other friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my new refrigerator so far, hopefully will last for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    an excellent choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the service i got from best buy was great and the refrigerator by whirlpool is great my wife love it easy to use easy to get ice just overall excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this it is very nice and cold just the right size glad I bought it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good capacity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has great capacity and layout of its drawers and shelves. It is a little messy in its ice dispensing though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this brand because it is durable. The color is so wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 28.4 Cu. Ft. SS Side-by-Side Refrig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Like the ice container for adding my special ice. My water is bad here and the filter can only stop a little junk.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 1 out of 5 stars

    Good fridge minus the ice maker.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this about a month ago and it has yet to make a single ice cube. The ice maker is turned on, it has great water flow (actually redid our water line just for this), and still nothing. Tried calling Best Buy but good luck getting any assistance from them. No one answers their customer support or calls you back. This is the first time I've ever had a problem with Best Buy, and of course with my most expensive purchase. Otherwise it is a good fridge. Tons of storage, very cold freezer section. Looks great as well. But when 1/4 of the machine doesn't work, kind of defeats any good rating it could have.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Burks, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 4 out of 5 stars

    Whirlpool Refrigerator Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was pretty painless - Delivery guys did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PURCHASING

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was happy it was in stock for immediate delivery. Set up took less than an hour. Employees are all happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant and practice. Good capacity. very nice. 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge with plenty of space and options. Double doors is much better than pull out freezer. Much more room!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrig

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lighting is excellent in bot both the refrigerator and freezer sections Cools down rapidly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great refer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ordering and delivery process went very smoothly. The refrigerator is well built and looks great. we have had it for 2 months now and seems to be working great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The space is very good , we have problem with the ice maker waiting on repair

    I would recommend this to a friend