Customer Ratings & Reviews
- Model:
- WRT518SZFM
- |
- SKU:
- 5622151
Customer reviews
Rating 4.4 out of 5 stars with 1796 reviews
(1,796 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 18 Cu. Ft. Wide Refrigerator for its good overall performance, suitable size, and perfect capacity. Many customers appreciate the design, silent running, excellent temperature control, and lighting. However, some customers have expressed concerns regarding the freezer performance and door seal. Additionally, a few customers have noted issues with fingerprint resistance and shelving.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Standard Refrigerator - Solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product just as pictured and expected. Good value for price
I would recommend this to a friendRated 5 out of 5 stars
Great Garage Fridge !!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this refrigerator after the one in the garage (Frigidaire) died after 3 years. Well satisfied with the layout and the doors seal perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Quality Replacement
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a quality replacement for my refrigerator that I purchased a year ago.
I would recommend this to a friendRated 4 out of 5 stars
Tripp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very fast delivery without any hassle, everyone was very professional
I would recommend this to a friend- Cons mentioned:Freezer performance
Rated 1 out of 5 stars
Very dissatisfied.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator worked great for two weeks and now the fan and compressor are running nonstop. It sounds like a lawnmower that won’t turn off. Everything is defrosting. Since it’s been over 15 days, Best Buy is unwilling to do anything. Had to call the manufacturer directly. Very unhappy with the entire situation.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Sheri, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and the service was excellent and they were on time with the delivery
This review is from Whirlpool - 18 Cu. Ft. Wide Refrigerator Compatible With The EZ Connect Icemaker Kit - Black
I would recommend this to a friend- Pros mentioned:SizeCons mentioned:Fingerprint resistance
Rated 3 out of 5 stars
Very hard to keep clean and runs loud.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is nice and spacious for its size. I have a small space for my refrigerator. This refrigerator is hard to get the fingerprints off and it runs quite loud.
No, I would not recommend this to a friend Rated 4 out of 5 stars
Fast and easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great delivery and install. Easy date arrangement from website. Fast.
This review is from Whirlpool - 18 Cu. Ft. Wide Refrigerator Compatible With The EZ Connect Icemaker Kit - White
I would recommend this to a friendRated 5 out of 5 stars
Affordable, reliable for rentals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was looking for a cost effective fridge for a rental property. This was a great option and the delivery team was on point!!
I would recommend this to a friendRated 5 out of 5 stars
Great experience.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was one of my biggest aplliances that I have ever made. The experience was exceptional!
I would recommend this to a friendRated 5 out of 5 stars
Great refri
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We proud of us because my grandmother can receive her refrigerator we the social distancing, this is working very well
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator, great service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for your help in ordering this refrigerator. We needed extra refrigerator space and this model was perfect.
I would recommend this to a friendRated 5 out of 5 stars
nice whirlpool refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice looking refrigerator. love that the door handle is indented into the door. bought it for behind the bar and looks and works great.
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied with Best Buy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was scratched during the installation. I took only one phone call to rectify this matter
This review is from Whirlpool - 18 Cu. Ft. Wide Refrigerator Compatible With The EZ Connect Icemaker Kit - White
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money , settings are not the most accurate.
This review is from Whirlpool - 18 Cu. Ft. Wide Refrigerator Compatible With The EZ Connect Icemaker Kit - White
I would recommend this to a friendRated 5 out of 5 stars
Good fridge and value
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool is my favorite brand for appliances. Works well and fits where I wanted it. Good value.
This review is from Whirlpool - 18 Cu. Ft. Wide Refrigerator Compatible With The EZ Connect Icemaker Kit - Black
I would recommend this to a friendRated 3 out of 5 stars
Performed at First
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge in 2017 and it worked without a glitch. Started up fine, ran fine and stayed cold. Almost 3 years in, the compressor is now making that dreaded tired compressor noise. I tried cleaning the fan and restarting it a couple of times, but that poor thing is running day and night.
I would recommend this to a friendRated 1 out of 5 stars
Nice but maybe not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in August 2025 and already not working. Having to call service. Good thing I guess is that its still under manufactireres warea ty. We'll see how that goes.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via:
Facebook at https://tinyurl.com/Whirlpool-Facebook
Instagram at https://tinyurl.com/Whirlpool-Instagram
So we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product. Storage design is good. Temp is just tight
I would recommend this to a friendRated 5 out of 5 stars
Great Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job well. Have had much-reduced food spoilage after getting this fridge.
I would recommend this to a friend




















