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Customer Ratings & Reviews

Your price for this item is $599.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 254 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are impressed with the 30" Built-In Electric Cooktop's ease of use, heating speed, and stylish appearance. Many appreciate its size and the value for the price. However, some find cleaning challenging and the control knobs difficult to read. The cooktop's performance is generally considered satisfactory.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-254 of 254 reviews
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Unknowen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received no information on this item, Made it very to use.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disapointed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't get hot just barly boils water. Glass got white spots in it that won't clean up. Can not recomend this

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, BruceW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Nocooktop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I canceled this order. It was scheduled twice. The first time was delivered but they were not able to install it. The second time I waited all morning and no-one showed up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor service the size was not correct and also they did not pick up or her lab with the old 1 as was promised

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hi Tahira, we do apologize for the frustration this has caused. Please reach out to Best Buy for further assistance. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Cooktop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was installed in our kitchen for one day when it cracked. My review is based on, not only the product, but your warranty.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Best Buy Customer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Stove top

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had new cabinets installed didn’t fit after installation tried to take it back was 18 days past purchased date so I am stuck with new stove still in box in my garage thanks Best Buy we appreciate it

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Stove, We appreciate you taking the time to leave your comments and feedback on your experience with your cooktop. Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. We will forward your concern to the appropriate departments for quality control concerns. WhirlpoolBrand

  • Rated 1 out of 5 stars

    I WANT A FULL REFUND!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to receive a FULL REFUND.It was defective and a new one was never brought/delivered to me and installed. I need a FULL refund. No one NEVER contacted me back.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 1 out of 5 stars

    bad foam to counter seal is a grease catcher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just no good hard to clean bad sealing to counter greasy catcher

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey cook, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Top of the unit cracked after first use..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ..had to return it. Paid $150 to have it installed by electrician Then paid $50.00 to have it uninstalled a day later.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Love It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, modern, well designed and well built. Flexible operation of all functions.

    I would recommend this to a friend
  • Pros mentioned:
    Heating speed, Size

    Rated 5 out of 5 stars

    Whirlpool stove top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice stove top Looks sharp Gets hot quickly Has 2 small 1 large 1 medium Prefer 2 large but short of that its Perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new cooktop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some adjustment getting used to new vs old cooktop but product is working well and overall we are pleased with the replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Whirlpool cook top!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace our cooktop and happy that we switch to whirlpool. It arrived in perfect condition and was installed quickly and professionally. I absolutely love cooking now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    --

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I changed from gas to electric cooktop and after using it for several weeks, I find it works very well, and seems better for the environment than the gas model.

    I would recommend this to a friend