Customer Ratings & Reviews
- Model:
- WRT318FZDW
- SKU:
- 1073095
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Design
Rating 4.3 out of 5 stars
Customers are saying
Customers are satisfied with the ample space and size of the 18.2 Cu. Ft. Top-Freezer Refrigerator, frequently citing its excellent value and quiet operation. However, some users experienced issues with inconsistent temperature control and the lack of a freezer light. Positive feedback also highlighted the easy-to-clean shelves and energy efficiency. A few customers mentioned challenges with the door seal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Whirlpool fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the money.. Very happy with my purchase.
I would recommend this to a friend This refrigerator is fine for my purposes.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Under the circumstances of the corono virus, the service and delivery was just fine. Every one was professional and kind. Thanks for the service.
I would recommend this to a friend- Pros mentioned:Noise level
Fits perfectly in my small space and looks great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this refrigerator is so quiet you don't even know its running.
I would recommend this to a friend Whirlpool fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this Whirlpool refrigerator better than my old one, which was also a whirlpool. There’s more room in the top freezer and the refrigerator is organized better shelf wise.
I would recommend this to a friend- Pros mentioned:Space
Great refrigerator for smaller space!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space and compartments for all your needs!
I would recommend this to a friend energy star frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic frig replaced energy hog. Extra for meat and drinks.
I would recommend this to a friend- Pros mentioned:Overall performance
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new refrigerator. Love it’s features.
I would recommend this to a friend The refrigerator seem to work fine right now.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems to function ok right now. The door will close by itself after opening which is a good feature in case I did not close it properly.
I would recommend this to a friend- Pros mentioned:Noise level
Excellent purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and very efficient. Happy with the fridge.
I would recommend this to a friend - Cons mentioned:Door quality
Dent in the front door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator is fine but it has a dent in the front door. The dellvery guy said we could return it but it took so long to get this one!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance with your return. We hope this helps.
Good value. Excellent service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery service!! Driver went out of his way to help me install it.
I would recommend this to a friend- Pros mentioned:Size
TAB
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Compact to fit into small area in the kitchen or garage.
I would recommend this to a friend - Pros mentioned:Space
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product and a must buy for almost anyone.
I would recommend this to a friend Lemon
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought in January 2021. This fridge worked well for a few months and then started having issues. Eventually it stopped cooling altogether. AUGUST, I scheduled service through Whirlpool's website and a 3rd party repair shop came to my house to troubleshoot. They determined there was no refrigerant left in the system, and they re-charged it with UV-refrigerant which will slowly leak out, but let them see where the leak is. They told me they would order parts and come back when they arrive. DECEMBER: Four months passed and I emailed them for a status update, and they still hadn't received parts. MARCH: Emailed again for a status update and they told me still no parts, and Whirlpool told them if they didn't have parts in the next 4-6 weeks then they would contact me. So I have had a fridge that is barely a year old and haven't been able to use it for seven months.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey customer, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Good refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was needed for a smaller kitchen space that limited the choices available. The refrigerator has glass shelves and door bins for storage.
I would recommend this to a friend- Cons mentioned:Freezer light
Freezer Doesn't Work Properly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer won't get below 6°F. The freezer should be 0°F or below. The freezer door won't stay closed. Everytime the refrigerator door is closed the freezer door pops open. The construction on this 18.2 Cu. Ft. Whirlpool refrigerator is poor. The exterior side panels of the refrigerator are wavy and not flat and the insulation on the doors seem insufficient. The doors became cold to the touch which indicates that the cool air from the refrigerator and the freezer are being dissipated through the door which keeps the motor running constantly. We returned this model for the 20.5 Cu. Ft. Whirlpool model. The 20.5 works great.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey 5966, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
- Pros mentioned:Price
Great basic refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good basic refrigerator for a great price....
I would recommend this to a friend Hope it lasts 49 years like the last one.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of noisy but seems to work fine. Pretty much exactly what I wanted.
I would recommend this to a friendGreat deal
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was delivered with care in mint condition fast and on time The fridge is working great 3 months later, not a single complaint, the energy consumption is great too
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice people installing my refrigerator. No problems at all.
I would recommend this to a friend