Black Friday in JulyEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3565 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, compact size, and generous capacity of this appliance. Users also frequently praise the quiet operation, intuitive temperature controls, and efficient design. While the product is highly regarded, some customers noted the absence of a freezer light and expressed concerns regarding the strength of the door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 3,565 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It’s much roomier than the last one. The glass shelves and drawers makes it easier to see what’s in it. The adjustable door shelves does wonders when you need more room for your jugs/bottles. Also the deli/meat drawers saves you from digging through the fridge for the smaller items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    JUST WHAT I WAS LOOKING FOR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I was looking for a simple and reliable refrigerator. French doors and freezer-on-the-bottom types tend to be less reliable overall, so my first decision was a traditional refrigerator with freezer on top. I also chose to have neither ice nor water dispensers. Again, most of them tend to decrease overall reliability, sometimes by a LOT. In the end, I decided to go with this model because: 1) it has a fairly decent capacity; 2) black doors look cool and match the very dark wood of my kitchen cabinets, and 3) the finish is easy to clean. Another thing I like (and I don't know if this is normal now in most refrigerators or not), but mine came with wheels instead of feet. Which means it is easier to move to clean behind , and when it is time to dispose of it (hopefully many, many years from now), it will be a lot easier to move out of the house. For now, I am really happy with this purchase. It is not fancy, it has no special features (no ice maker, no water filter, no wi-fi, nothing..) but as a simple, no-nonsense refrigerator that does not have many points of failure, it certainly seems to fit the bill for what I wanted. I have only had it for a couple of months so the jury is still out on actual reliability. However, removing some of the most common features that tend to cause early failures leaves a fairly simple design that should also be less failure prone. We shall see...

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, spacious, and simple. Outside finish is ean to clean. Very pleased

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance, Size

    Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice does great.run very quiet.fits great in the space made for it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    On line shopper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most 'roomy' refrigerator we have ever bought. I really looked at a few, but liked this one the most. I purchased this refrigerator ON LINE! Bins hold a lot of 'stuff' Doors hold all liquids. Freezer is also big. The freezer has a lot of room also. The whole refrigerator stays cold--on normal. The Enterprise people who installed this, were VERY PROFESIONAL.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice looking fridge, and fairly easy to use. But, at this price point, I would've expected a better build quality (this fridge is very lightweight, too plastic-y, etc), and at least a light in the freezer compartment, especially since this is a Whirlpool, not some off-brand appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this fridge for about 6 weeks and we love it. Old one was bottom freezer and ice maker always leaked and not really convenient for organization of food. So we opted for an old school top freezer and it runs perfect! Freezer is big and we make our own ice. No regrets on this one yet.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Good value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a nice upgrade for us, that was able to fit in our height restricted space. Lots of shelf space inside the main body and the door. It is no more loud or quiet than our old fridge but does have a quiet hum.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect for the garage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Older GE s by s wld auto defrost itself once per month and cost $200 in food each time. After the third time I decided it time to find smthing that would do job as our garage fridg/frzer. Not wanting to spend a ton on smething used only for food/d bev overflow, I was hesitant because everything I looked at was $600 plus for something that was same size as the old fridge. My thoughts were to simply buy a single freezer unit then store any bev, extra milk jugs, etc. in coolers with ice. Not the best way to go about it but who wants to spend $1K on something that will just collect dust (my thoughts anyway). Then it hit me.. Best Buy sells appliances. It's not the place I used to think about when considering home appliances but I have had nothing but excellent service from this company with all our electronics since they have been in our area. As I looked at their fridges I was amazed at what you could get for the price! Bought LARGER fridge for UNDER anyone else's "Sell" price plus extra warranty. And, delivery guys were awesome! Prof. and ON time! Will now start with BB before anyone else.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    You only need a basic fridge

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good basic fridge. Going on 2 years, no problems whatsoever. No weird noises. Cools what it needs to, and freezes what it needs to. It doesn't have all the bells and whistles like today's fancy high-tech refrigerators, but that just means that this fridge should last much longer with no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Bells and Whistles

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a no bells and whistles frig. This one works.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level, Overall performance

    Rated 5 out of 5 stars

    Review of Whirlpool 20.5 Cu. Ft. Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good performance! Very quiet and energy saving. Roomy too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Temperature control

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the refrigerator for a few month now and it’s been great. The freezer works very well, the refrigerator temperature is perfect and it is very spacious. I’m very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHIRLPOOL RULES !!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I'm a 72 yr old single male and I have been a very, very, satisfied, and loyal, Whirlpool customer for over fifty years. I bought a brand new Whirlpool washer and dryer in 1968. The washer worked fine until it rusted out and stared leaking, about ten years ago. I replaced the washer with another Whirlpool. As for the 1968 dryer, it still runs fine and I can dry 5 pairs of Levis in less than twenty minutes. This is my third Whirlpool refrig that I have purchased new during the last fifty years. I had no problems ever with the last refriges, The only reason I replaced them was to color coordinate my kitchen. The first one was white, never had any problem with it. The second one was almond, never had a problem with it. The third one, which I just bought is stainless steel. At my age, and the way Whirlpool appliances last, they will bury me before this refrig dies. Samsung, LG, Insignia, GE, all make both refrigs, and TV's. Read the reviews on their refrig's, YOU WON'T BUY ONE. As far as TV's go. I have had some LG, Insignia, and currently a Samsung. They have all been great, trouble free TV's. I just hope Whirlpool doesn't get into the TV business. Just keep doing what you do best. Keep making the BEST, affordable priced, appliances for the American people.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Decent fridge for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is basically what you pay for. It's doesn't have many frills but it's a solid choice. It's works great and does the job. It has more room than you would think. The shelving is a little different but after some moving around it works out nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    No Freezer Light

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is fine BUT I didnt know that a freezer could Not have a light. I overlooked that fact when purchased. So keep in mind this product has no freezer light. Had i noticed, i would have made a different purchase. Otherwise, it runs fine, keeps cool fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control

    Rated 4 out of 5 stars

    Very nice refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice refrigerator for the money. The shelves in the door are adjustable and the LED lighting is great. Runs quietly and hold the temperature. The freezer has lots of space as well. The only con is the door does not swing closed on its own.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Whirlpool Top freezer, refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is spacious and works very well. I personally like that it is not a " smart refrigerator". The freezer on the top is roomy too. And the door can be hooked to open from the left or right, depending on your room space.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek and Modern

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool is a great brand and I bought this fridge sight unseen during their Memorial Day Sale. We had the Best Buy crew delivery, install and haul away our old fridge. Communication during the entire process was excellent and setup and haul away were done quickly but carefully. I love having a new fridge that does not freezer burn everything I place in the freezer. While we have only had the fridge for a couple weeks it is meeting our expectations and we are happy to have a modern fridge that is not from the 80s. The fridge when cooling is nice and quiet. Doors come preinstalled with hinges on right. We switched them to the left side. Works best to have two people do it, but not impossible with one. Make sure to not place sensitive items near the bottom shelf fan. We had eggs freeze by placing them on the bottom shelf. This was to no fault of the fridge as temp is where it should be. Just something we learned the hard way having something newer than our old fridge. Definitely recommend this fridge. Great value for the cost.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Temperature control

    Rated 4 out of 5 stars

    Whirlpool Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’ve had it almost a month and it is quiet and I’ve had no temperature issues as mentioned in some of the reviews. It should have one more gallon door bin. The recessed shelves take some bending to access the contents.

    I would recommend this to a friend