Customer Ratings & Reviews
- Model:
- WRT311FZDM
- |
- SKU:
- 9536227
Customer reviews
Rating 4.4 out of 5 stars with 3554 reviews
(3,554 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Temperature control
Rated 5 out of 5 stars
Works Very Well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Whirlpool refrigerator is works very well. Keeps my food cold, and the freezer works well too. I highly recommend the Whirlpool Top Freezer Refrigerator!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Size
Rated 3 out of 5 stars
Like the name Best Buy was the Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being a Total Tech member it was a no brainer to check out Best Buy after our old refrigerator died. Luckly we found a Whirlpool top freezer that fit into our limited kitchen space. After checking out other retailers we determined Best Buy was our Best Buy. The no cost removal and delivery of our old and new refrigerator put us over the top. Unfortunately, the new fridge didn't come with an ice maker and limited supply made it even more difficult to find. Luckly, I found the right model for the fridge, and we are up and running after an easy installation. We were very satisfied with the great service that helped make our experience seamless. I'd recommend checking out Best Buy for all your appliance needs...
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The experience of buying a fridge from Best buy was outstanding from customer service to home delivery employees were polite As far as the product it's amazing from quality to the price maybe not be as new as the now day fridges but I can guarantee you that it works just as a new generation Fridge or even better it's been a month since the purchase and delivery and I haven't had an issue .
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this new fridge affordable,has lots of space and compartments works great no problems at all. I would buy again if I needed too.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Excellent Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased for our garage but it would make a good indoor refrigerator as well: Our last garage fridge was a Whirlpool and it was over 25 years old and still going strong in the southern heat! This holds lots of drinks and there’s plenty of room in the freezer section for extra meats and items that don’t quite fit in the main refrigerator.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Whirlpool freezer top fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it!!! It’s nice and roomy inside, looks good and works well, quiet too. 2 thumbs up, very happy with it!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Nice product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator has been with me a few weeks now and is working as expected. Still figuring out the temperature because it is freezing the eggs and vegetables but everything else is working perfectly.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 4 out of 5 stars
Good as a second fridge but loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is spacious! We are using it as a second fridge. The black color is nice and you can put magnets. The bottom drawers don't slide easy they are thin plastic. The only advise I can give is not to install it where you don't want to be disturbed by a humming noise. Unfortunately, it is next to my desk and it really bothers me. The humming noise is every hour and lasts for 30 or more minutes. Your quiet time is 1 hour. My 15 year old fridge does not make noises at all. All the other reviews about the noises are true.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
Stainless steel top freezer refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my very first brand new refrigerator and I absolutely love it has all the features that I was looking for energy, efficient, stainless steel very beautiful and lots of room
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
The perfect extra refrigerator for the garage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect size refrigerator we were looking for. It replaces a 15 year old refrigerator we were using in the garage for frozen food, drinks etc. This Whirlpool had a more than adequate top freezer and lots of room below for drinks etc. the price was right and we did not what a water dispenser or computer components.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect “garage fridge”
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new “garage fridge” for overflow and beverages. I’ve always had great luck with Whirlpool products, and this is no exception. No fancy bells or whistles…just a great basic fridge/freezer!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Noise level, Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Not very loud. Very big and roomy inside
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this fridge. I have alot of space. Great choice for a family of 3. It does makes a little bit of noise but not bad enough for it to bother me. I like the bottom drawers . I had went to a Best Buy store before I made this purcharse. I recommend this product.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Refrigerator came damaged.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The front door, upper area was deeply scratched up. We had to borrow a refrigerator dolly and travel over an hour to pick up the frigerator in a trailer, then get lots of people to help get it into the house. This is why we didn’t return it. It fit well in the space we have and works well but it is sad that my new refrigerator has deep scratches on the front of the door.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge has plenty of room , perfect fit in my kitchen and looks elegant.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great fridge at a good price
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy total tech team delivered and setup this refrigerator today. Great service! The refrigerator is a perfect second fridge for my family. Very satisfied with the look and capacity. It does make a fair amount of noise but it is in the garage so not bothersome to us.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend - Cons mentioned:Freezer light
Rated 1 out of 5 stars
Heartbreaking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is freezing up & leaking water into fridge. Tech serviced my fridge on Dec. 9, 2020. Got it delivered on Dec. 1, 2020. Tech said it's environmental, nothing is wrong and open my freezer and fridge at mininal. And to put my food in containers to prevent damage to my food. Is it normal to keep a bowl in my refridge or to clean up the water leak every few hours for the life of my refridge ? Few hours after tech left. It started to leak again.(pictured) Schedule another appointment on line with whirlpool and called repair company , _______ said I need to cancel my appointment because ‐------- said its environmental and they wont come back. I get an email saying my appointment has been cancelled. Called whirlpool and they told me the same and find out the repair co. Has cancelled my appointment This is a replacement fridge, first one gave the same problem 3 times. I cant understand with my first fridge the tech came 3 times and now they'll only come once for my replacement. when it's the exact same problem. Purchased my first fridge in Sept. 2019 and it's been a nightmare. I've lost so much food and wages from taking off from work to for repair appointments, going back and forth the store and making phone calls, that take forever at times. Does that mean the repair company milked whirlpool with my first refridge on the 2nd and 3 rd servce call ? I called geek squad which is my extended warranty to make an appointment. I know have an appointment for Saturday, December 12, 2020. Let's see what happens. I did go to my local best buy store and ‐---- told him what is going on and said he'll get back to me with a phone call by the end if the day, he didn't I also left a message for the supervisor to call me on Dec 11, 2020 being he was off , so far I'm still waiting.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey SOSAD, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Great spacious fridge ! Perfect for family !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge was more spacious then our expectations ! It is able to fit everything , kid friendly as it is easy to whipe down . So as a parent that was a plus , the best purchase yet !
I would recommend this to a friend Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new refrigerator is a great addition to our kitchen. It holds so much more food and drinks and has lots of storage compartments. I love the color and the refrigerator also has a lot of new features that my old one didn’t have.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Best Buy + Whirlpool = Amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesperson was very friendly and helpful. We encountered issues with finding a working register, but got the transaction done. Very thorough on explaining the delovery process. Delivery was accurately on time, quick amd efficient. Completely satisfied with my very first major purchase for my inherited family home!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend

















