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Customer Ratings & Reviews

$929.99
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The comparable value is $1,109.99

Customer reviews

Rating 3.9 out of 5 stars with 70 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers love how quiet the unit is and appreciate its generous capacity, with many finding its size to be just right. However, some customers have reported concerns regarding minor build quality issues, problems with the ice maker, and a less preferred shelf design. Additionally, a few users experienced significant cooling performance problems in the lower refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 70 reviews
  • Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it looks and works the only down fall is I wish it had come with an ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has so much room, and I particularly like the freezer light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator for the price. Just what we needed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Porkchops

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool are the best fridge you can buy. Size, placement of shelves and ability to change the internal design was outstanding.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator runs a lot. I thought perhaps when I had the freezer filled it would stop--It has not. Also, it makes water-like noises, and there is no water system in this unit. It also makes other noises. I purchased this Whirlpool because my former Whirlpool was excellent but 35 years old and ran a lot. This is disconcerting. Should this "behavior" be expected in this be particular unit?

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, WhatIsThis. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Just the exact size that I needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this as a second fridge and it has worked well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge , fits great in the space I needed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Order for a Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is business order - fast service & reasonable pricing

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge very spacious great color. Large freezer and very bright fridge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would love to review this but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased/paid for this item on 07/31, but it won’t be delivered until 09/08. (Original delivery date was 09/02, but a day later that date was bumped out.) With any luck, I’ll be able to use and actually review this item before Christmas! Am making minimal recommendation/rating without having the product at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the matte black stainless steel color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is whirlpools new color in matte black stainless steel finish. I love it, no more finger prints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge bought for a flip house and the owners love it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bright with the led lights. Very quiet refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Not the Refrigerator that is advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On-line purchase. No product reviews listed when we purchased. One of the main selling points to this Frig was the interior water dispenser with filter for such a good price. This Whirlpool make and model does not have the features the Best Buy website says it has. Non of the refrigerators that Best Buy sells has a water dispenser feature for less then $1600.00. Many problems with trying to get the frig we ordered over the phone. Finally had to go into a store to take care of the problem. Not to mention that the Freezer does not seal well and in less than a month there is ice and frost forming just inside the freezer. I would NOT buy this refrigerator!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet refrigerator. Delivery staff was excellent

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible. Arrived completely damaged with large dents, broken drawer, and scratches. The install team tracked in dirty slush and snow over carpet and kitchen floor and were rude. The range was damaged too. They dont have a replacement and it was paid for.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Refrigerator, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    door hinge noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall quality is good, the door hinge is making a loud squeele when opened...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Don't have product yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have the product yet so review based on other reviews

    I would recommend this to a friend
  • Cons mentioned:
    Cooling performance

    Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, kept food only moderately cold on highest level. This could have been just the individual refrigerator, but I ended up going with a different brand.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Nonna458, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand