Customer Ratings & Reviews

It is exactly what we ordered and came with professional installation .

Bought it for my parents. Great product good home delivery

We wanted a top freezer and found this one. The sales people at Pacific Sales were great

It is a refrigerator. It matches the rest of our kitchen well

The smudge proof feature is very nice. Very roomy inside.

It came rusted. I have requested an exchange 3 months ago and I have not received the product yet.

We bought a brand new Whirlpool WRT541SZDW in February 2022 from a dealer here in Portland Oregon. It lasted less than 2.5 years. We regretted the purchased as soon it was delivered. It is supposed to fit into a 60 inch cut-out, and it did, but the door couldn't clear our adjacent entry arch by half an inch, and we had to pull this big monster out and turn it 90 degrees to the left in order to pull out the crisper trays every time we wanted to clean under them. What a horrible piece of junk this refrigerator turned out to be. It never kept food cold enough and we'd end up with milk going sour after only a week. Lucky if it got colder than 43 degrees at the highest setting. We lost so much food that went bad with this fridge. The storage compartments are poorly designed and make for an inefficient use of door storage space. The two crisper trays are cheap in design without integrated rollers. The deli tray is half-sized: it's just a joke - you'll end up putting a lot of what won't fit into the tiny space on adjacent shelves, but you can't see the food through the shelves the way this fridge is designed, so you lose will food stored in the back because you will forget its there. Even the freezer bulb burned out every 2-3 months, and when it does require changing, you have to remove an oversized plastic light cover that is doomed to break off its fragile plastic holding tabs over time and become virtually useless. The whole refrigerator is heavily dependent on molded plastic interior parts that make it feel like planned obsolescence from the get-go. After only 30 months of ownership, this big barking dog began to fail. Even though we purchased a 10-year warranty on the compressor, we couldn't wait to get rid of it. Instead of have it repaired, we took our opportunity to get rid of it and bought a much better built comparable Frigidaire model that meets our needs perfectly. We still own Whirlpool appliances (washer and dryer) but my faith in Whirlpool as a brand name soured after this poor product experience, and we will never equate Whirlpool again with the quality it once stood for without much closer scrutiny and awareness before considering buying anything of that brand.

New refrigerator that came as part of an appliance package less than 3 years ago. So far, it has frozen solid at top 3 times causing refrigerator to warm up, requiring defrosting. Appliance repair said the seal around freezer and refrigerator is bad, can basically peel back. To fix would cost $1K because doors would need to be replaced. Warning, seals on freezer/refrigerators are no longer just replaceable. Look for a model with better seals.

2 YEARS OLD AND THE INTERIOR PLASTIC BACK WALL SPLITS WIDE OPEN. LOWER REFRIGERATOR WILL NOT COOL. WHIRLPOOL TELLS TECHNICIAN TO USE GLUE AND DUCT TAPE. THAT IS THE WARRANTY. TO ADD INSULT TO INJURY, WHIRLPOOL OFFERS $15 OFF PURCHASE OF NEW REFRIGERATOR. IF YOU DO NOT BELIEVE IT, I WOULDN'T EITHER. GO AHEAD AND BUY ONE.

This refrigerator is not as advertised. This fridge does not come with an interior water dispenser as listed in the produce description. I special ordered this refrigerator from the web because I wanted a water dispenser and filter. I had to return the refrigerator.