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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,470 reviews
  • Rated 4 out of 5 stars

    My stainless steel refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and good value for money. Also great space saver

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stainless steel fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of my new fridge in my remodeled kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase of an appliance price was awesome delivery went smooth i would recommend best buy to family and friends

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge making too much noises while making ice or filtering water

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need a narrower fridge this is the one! Great fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had 20 cu ft refrig that broke so replacing it was bigger chore than we thought. my wife drinks a lot of cold ice water . we had only ice inside before and 34 in space so we wanted ice and water in door. we got the 32 in 21.4 cu ft and so far we like it, it is a nice refrig and fits the bill for us. good buy.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    MRPINBALL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Refrigerator freezer a little small because of ice maker. There are only two of us and we found that we did not throw away as much food because you can see what you have. Before things got shoved to the back and forgotten.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    We're Still Laughing

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could go back and do this buy over, I would NOT buy this refrigerator. Keeping with just the review of product, the BestBuy Geek service isn't a better review either, so, the water dispenser should dispense refrigerator cold temperature water...it does NOT. At best, the water temperature coming through the refrigerator dispenser is sink faucet cool. The temperature settings are still at factory recommended set points, and in the refrigerator side the drink containers, soda, milk, juice, etc., all freeze in their containers. But hey, what do I know (retired HVACR Technician), the Geek says everything works fine and nothing to do here. The doors (both) have to be pushed to close all the way, where every refrigerator we've owned previously self close once the handle was let go. I'm going to end this here, buy it if you want to but you know my opinion.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey LowCarbJunky, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Nice upgrade from regular fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size fridge but small freezer. I purchased it for the outside door ice maker and water function

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful fridge. My wife loves the side by side over the bottom drawer freezer.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it sounds loud when it runs. and it seems to run all the time.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Refrigerator/freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is smaller than expected. Other than that it’s nice.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Nice design and quiet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase! Nice design and quiet. Plenty of room for my needs (family of 2). This is minor/insignificant - the Whirlpool emblem on the front is nice looking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Side-by-side refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Exactly as expected. Order ready before expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great Refrigerator for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great Refrigerator for price, cannot go wrong i purchased refrigerator as the one i had before stopped working after only 4 years, this was highly recommended by the csr rep who had great knowledge of the products she was showing me, works like a charm i would surely recommend this refrigerator the features are great @ easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was smooth and easy with this purchase. From the sales guy at the store to the delivery and installation. Not too pricey and the fridge is great value I think. Had it a few months now and it works great. The water and ice machine are good to go. Plenty of storage space and I like the specific shelves in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Looks great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge works great and looks amazing in our home! It was very difficult to find a fridge during COVID19 and Best Buy really helped us out, told us exactly what was available and got it to us on time! They really saved us from not getting one for a few months. Instead it was one week!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! Very affordable and awesome for my space in my kitchen!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great , but I loved my French Door fridge better.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Noise level

    Rated 2 out of 5 stars

    Many regrets…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main shelves are 1/4” too low for standard items, like milk jugs and juice. The ice maker spews ice after you finished filling your glass. It is noisy. Not a good buy on our part.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Robyn. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand