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Customer Ratings & Reviews

$1,619.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 2,470 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible deal open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super happy with my open box deal. The fridge is beautiful and better than expected. Not a mark on it

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a smaller space. At 1st I was worried because it was making noise but I think it was just acclimating.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks and works great. Delivery time exceeded my expectations and set up was flawless. Would recommend checking Best Buy's availability of product. They seem to be able to deliver when others can't.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is what I expected to be great quality I would recommend this to my friends

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator because is fits in the small space. Features are nice too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well when you adapt to a couple of quirks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The temperature is not even throughout the refrigerator but once we got adept at placing items that didn't need to be as cold that became an acceptable problem. My biggest problem (maybe a little nit-picky) is the water dispenser - the water is basically room temperature while the ice maker works correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. The stainless still looks elegant. The ice maker and water dispense is the best feature I really like.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good but make noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisey refigerator, otherwise easy to use. Need more

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice refrigerator for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator for the price fits nicely into my space and very quiet

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Temperature control

    Rated 1 out of 5 stars

    Dont Risk It

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great but it has been the worst fridge so far. Only had it about two weeks and already had to call in for repair. Doesn't get cold even on highest setting and had to throw away food, leaks water everyhwere, and now the ice maker stopped working to. Hoepfully the guy fixes it all tomorrow, Soo stressful. Sick we traded in old faithful for this for mainly cosmetic reasons. I was excited to be a part of the whirpool family to, really disappointing.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, br9503. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3IOl0Gt or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this product for 2 weeks. So far it is performing as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for my mom in her apartment. One of few that size that has the water dispensing she likes. So far works great. I would only recommend it for a one-three person family max.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The fridge is spacious as well as the freezer side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great fridge for small space

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge overall. Wanted a bigger one but the space wouldn’t allow.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry I bought this.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator online without physically seeing it during the peak of the pandemic. My selection was limited due to the space available. Having previous good experience from Whirlpool products, I was shocked to find that only the door shelves are adjustable. Tall items will only fit on the top refrigerator shelf and if the item is taller than 10 inches it must be placed in the door. Items on the top shelf tend to freeze. There is no drip grate in the ice and water dispenser, and one must be careful to keep ice from being ejected onto the floor. I gave it two stars because it keeps food cold or frozen.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello Frank, We appreciate you taking the time to leave your comments and feedback on your experience with your Refrigerator. Feedback from our customers is an important source of information as it is how we gauge our success as well as identify possible areas that may require improvement. We will forward your concern to the appropriate departments for quality control concerns. WhirlpoolBrand

  • Cons mentioned:
    Noise level, Temperature control

    Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes noises and does not get as cold as I would like

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stainless Steel Side by Side Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is reasonably priced and it looks great! It fits a pretty good amount of food in it. I highly recommend this refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 5 out of 5 stars

    Love our new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge fits nicely on our apartment. The freezer section is a bit small so it wouldn’t be great for a big family.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new fridge and this was the one that would fit where my old one was and was within my price range. It's a bit smaller inside then my previous one but that's not a huge problem and I am happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Fit perfectly right where our old fridge was. The space in it. How easy it is to clean.

    I would recommend this to a friend