Customer Ratings & Reviews

We love our new refrigerator. It is so much easier to see everything in the refrigerator when you open the door. The drawers are large and accommodate multiple items. We were also limited in the size we could purchase due to our older home. We are so happy with our purchase. Highly recommend.

Excellent frig for 1k bucks. Got this May 2023. Runs silently, great lighting, you must allow 160 degrees door swing clearance to access the full interior depth. Ignore the whiners about frozen pizzas. Plenty of room to fit 4-5 tall bottles (and many small ones) by adjusting the door shelves. From top to bottom; Shelf heights are very suitable for milk/juice bottles on the top shelf and many medium/small items just below (at eye level) Then, frig is deep enough to fit 12 quart yogurt/dairy containers on a single shelf! On the bottom 3 levels, very good frig drawers for fruits/veges/small packages. Freezer is rather typical for side by sides. Since I cook so much, I also have a 5 cu ft chest freezer (been doing that for 25 yrs). If you "can't /won't" use this Frig/freezer, the problem is your kitchen NOT this appliance.

The compressor in our 2011 LG french door fridge went out and I discovered that local appliance store do not fix samsung or LG appliances, and it would take three weeks for LG to get someone out to do the job. Had to get Black Stainless Steel and it had to fit in space less than 35 inches wide and had to have water/ice outside the door. So that limits what is available. We could have gotten a french door design but refuse to pay over $2k for a fridge so this is the best option we could find. We miss the space of the french door design and having the freezer down below. But the shelves are much bigger than expected and we are now using them to store more than on the shelves. The color matches our samsung oven well and the unit looks classy by itself. The ice maker is larger than an in-door unit, though is louder as you heard the cubes drop. Interior lighting is fantastic with lights at top and bottom. While the front is black stainless steel, the top and sides are glossy black - not an issue with us but may be for some with an exposed side in trying to match appliances. The water filter is on the very bottom and front of the fridge which is not the most convenient location. The water / ice dispenser will take some getting used to as it is tough to see which is which and the water dispenser is a small indentation in front of the larger ice lever - been a few accidents;) A final nit is the bottom door hinges are exposed (i.e. not covered in black) - wife noticed but I did not. Delivery / install was ok. Guys came at 1030 for a 12-4 appointment (they called 30 minutes before and said they were coming, but still...). Install went well and though we bought a new water line kit just in case, they were able to use the one I had installed a year ago and we received a refund within a few days. Looked good when they left but when I got home to inspect I found plastic wrapping along front door edges (wife said she was told nothing they could do and was advised to use a toothpick to cram the plastic into door creases). There was styrofoams bits all over the floor. Our first ice drop included a large chuck of styrofoam so we pulled the bin and spent a few minutes picking/washing out styrofoam bits. So lost one star for poor installation. We still miss the space & ease of use of our french door unit. But it looks nice and functions well, and at half the cost of the french door unit we are pleased with the unit.

Very good product that works well . My space was tight, and the delivery persons fitted it in successfully!! For the price, I would buy again.

A charming, highly durable, and high-quality refrigerator; it is very easy to use and highly reliable.

Our kitchen cabinets prevented us from getting a fridge taller than 68 inches, so we were limited to only a few options. We chose the Whirlpool and decided to return it because it was loud, the shelves felt cheap, and the ice maker overflowed with ice. I decided to remove the cabinet and get a larger fridge. The Samsung we bought cost twice as much but feels higher to be of higher quality and is quieter.

Perfect size, nice looking, quiet so we cannot ask for much more

I am very satisfied with my new refrigerator. It is smaller than normal because of my kitchen cabinets. The salesperson found the right size. When it was installed, there was no problem.

A couple of negative complaints. First about the attached images. One clearly shows a fullsize frozen pizza laying flat in the freezer. This is not possible, as it is far too narrow. So the image is misleading and false advertising. Instead, the pizza has to stand up vertically, and still even needs a shelf removed. Second, about the fridge itself. It would be nice if there were more options for adjustable shelves, like having optional shelf hooks every inch for both the refrigerator and freezer. With the existing shelf heights, even a 1/2 gallon of milk will not fit without removing one of the shelves.

The whirlpool washer and dryer were great. The refrigerator seems to be doing fine we had a problem with it freezing on the top shelf, but we just made an adjustment to what we put on the top shelf.

I bought this refrigerator because it would actually fit in the space in my house. Sadly most manufacturers do not make a refrigerator with this type of measurements, so you don't really have a lot of options if this is all the room you have in your kitchen. Cannot believe how badl y this is designed. A tall glass does not fit under the ice dispenser. There's also a separate water dispenser that barely gets water into your glass. That makes no sense. As far as the interior, the shelves are not adjustable. On top of that the top shelf does not leave enough room to put like juice bottles or 2 liter soda bottle, just more indicative of the poor design. I don't care if the shelfs are not adjustable but at least leave a shelf where you can place taller items. If there was any other brand that would fit in the space I had, I definitely would not have bought this model.

I bought this refrigerator in January, 2023. It is very disappointing. The top shelf is too shallow for standard size bottles of orange juice. Though I do not put anything closer than 9 inches to the vent in the upper left of the refrigerator, it has frozen sodas, juice and chicken broth; I mean frozen solid! None of the shelves are adjustable, so there is no way to organize the frig, aside from by size. The door shelves show gaps on either side where they attach; therefore, they slip. I’ve had the upper one slip out, hit the lower one, thereby knocking both shelves and all contents to the floor, twice in 4 months. The light switch in the freezer sticks, about 50% of the time; “all you have to do” is use a finger to pull it out, right? The doors cannot be opened such as to get the door shelves fully out of the way, so to add or remove food, you have to wrap your arm around a corner. The freezer side is next to a wall, so while it looks like the door is open greater than 90 degrees, the space to reach into is actually only about 12 inches; reaching the back of the freezer must be done by feel. I’m a pretty thin person, and very athletic, so I manage with only mid-level frustration. My man, however, is 6’5”, 240 pounds; it is virtually impossible for him to navigate in the freezer. This takes my frustration level to high, as I have to assist every time he need something. The bottom of the frig has these “feet” that are perfect for collecting dirt/ shaped like small L-shaped, 1/2 inch deep trays; not conducive to easy cleaning (guess I should have noticed this before I bought it). The ice-maker seems to be producing enough ice, but I wonder how it will do when the Texas summer increases demand). It runs perfectly quietly. I am very, very disappointed in this $1,700.00 purchase (had to pay extra for white). I suspect all the Whirlpool refrigerators may suffer these same design flaws.

When the men showed up they didn't waste a minute.They went above and beyond their job duties.I was completely happy with the installation process.They were kind and respectful delivery men.I am very satisfied with the refrigerator. It has enough room and is quite quiet.Thank you for making my experience with Best Buy a memorable experience.

Happy to find this item in stock at Best Buy. It was the only side by side that would fit in our space without removing cabinets. It arrived on time but one door would not seal. Best Buy was quick to get another refrigerator out to us and make a swap.

I replaced the old Whirlpool fridge with this recent one. The old school faded out white fridge was still working, both freezer and fridge side, however the handles to both had broken off from many years of wear and tear. Needless to say the new black stainless steel works well, does what its suppose to. I'm writing this review nearly two years later just to make sure it was as durable as the previous. So far so good, I'm satisfied with the purchase.

Perfect size for small kitchen. Water dispenser works well!

Very Nice Refrigerator/Freezer for the Money and Ice Maker Works Great!!!

The store was very clean and my sales peron was so kind and nice

Does what i need it to do, a little small on the freezer side but it still works

So far so good we love the ice maker it has a large ice ben