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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,470 reviews
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice enough refrigerator, but the ice maker freezes up about once a week. It’s a poor design. We bought this because of high ratings, so I’m surprised by this issue. We could have bought a cheaper frig , but I wanted the ice and water features. Water comes out warm ( my old GE had cold water) and ice maker has issues. Disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    It’s a fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I do wish the freezer was an inch wider often pizza boxes or larger items do not fit. Or that shelves could be placed more where I wanted them. Otherwise it’s great.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Loud running ,but fine other than that

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, it was too loud running and had to be returned. Not for me, but my roomie said it was giving her headaches so..idk...it's loud compared to what I now have.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the perfect compact fridge you can buy. We have a tight fridge space in our kitchen and this baby fit perfectly. We really wanted a fridge with a water and ice dispenser and this thing does exactly what we ask for. Satisfied on all levels. But this!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    Absolute Garbage after 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned this fridge for 2 years now almost to the month. First year it was great! Ice maker worked and fridge temperature was consistent. Warranty is a year so I was pretty happy. About 1.5 years in the ice maker started going on the fritz where I'd have to manually reset it every month because it would get stuck turning the ice from the maker into the bin. No big deal. Then the ice maker completely broke. Will not work. Now we can't put any liquids on the back right of the top shelf because it freezes them. Last month a small rusted spot under where the water dispenser is appeared on the "stainless steel" door.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Would buy it again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It works great. I thought it was going to look a bit on the small side but it does not. It is just me and my husband so we have plenty of storage for us, no complaints here.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Very noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a stainless whirlpool set for my new house I was moving into. I am extremely disappointed in the quality and the fact multiple appliances have issues. As this review is specific to the fridge I will begin with it is excessively noisy. I can hear it rattling while I sleep every night. It cools off and does everything else it should, however it only gets 1 star because I don’t even want it in my house and will be replacing as soon as possible. Do yourself a favor and pass on the whirlpool stuff.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ckyuv, we value your time and would like to look into the concerns with your Whirlpool® Refrigerator. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://bit.ly/2MNH0UM and select your freezer style to get started. If you need additional assistance, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool love

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid refrigerator love the depth of drawers in here. 3 years later still looks great and gets cold as Antártica

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect for our needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my fridge. It fit perfectly in my small space. Water and ice dispenser are great as well.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy and less storage than expected. I wish I would have ordered a different refrigerator!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. The fridge is great and fit nicely in home.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my fridge. It fits perfectly in my kitchen. Just the right size

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average Overall

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a decent refrigerator. On the positive side, it keeps food very cold and there is ample space. It also saves energy. Conversely, the water dispenser dispenses cool water, but not cold. I wish there were more slots for the shelving to accommodate taller items. Also, the water filter reset option does not work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    OK...basic. Design flaws.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is ok...kind of noisy. The door doesn't shut by it self until it it is only 12 inches from being close. It also opens all the way and slams into the wall by itself.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Not even 2 months old and needs repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to have a refrigerator with a water dispenser because the tap water in our area has shown higher levels of contaminants. The refrigerator was great for 7 weeks, but has stopped cooling and I have not been able to get anyone on the phone to tell me what I can do to schedule service. I have renters is in the house and the situation is urgent.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    East install, easy set up. Works great. No issues at all

    I would recommend this to a friend
  • Cons mentioned:
    Door alignment

    Rated 1 out of 5 stars

    Bad product delivered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my refrigerator today. The right door handle fell apart right after the installation guys left. The delivery people didn't leave the small wrench. I had to use the other one from the freezer delivered two weeks ago. But the door handle kept falling apart. I looked at the doors- as a few reviews mentioned the doors are not lined up with each other. One side is higher. The two handles too- not aligned. I looked more carefully. Then I became suspicious that the fridge was either returned by other customers, or was refurbished. There are many small marks and dings and a dried glue dot. They left some jelly oil thing inside one of the bins and made it messy. Under the door handle it's pretty dented but with the handle in place it doesn't show. It has gone through some work being tried to fix the problem. No wonder it came much earlier than the site said. They just sent me a bad product. I called Best Buy. They transferred me to the Geek Squad. The first person answered the call filled a repair order but said he couldn't make an appointment because the system was down. Then he said it's the best that I contacted Whirlpool. I said I didn't buy from Whirlpool but I bought from you and it just arrived today. He then asked me to call back. The second person seemed quite understand what's happening and she filled a return and exchange order. The replacement can be delivered more than two months from today! And will be in the most snowy time. I don't believe they can just send a bad appliance piece to customers. It's a waste of everybody's time and money.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 2 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator doesn’t get cold enough, therefore i keep meat in my old refrigerator that is now out in garage. The ice maker is just awful, so tempremental. Sometimes works, sometimes doesn’t, with no reason why. This sucks because we live in Florida an need ice.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Buttercup. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Good fridge but one flaw

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the looks and everything else EXCEPT for the water dispenser. It comes out at pretty much room temp. Not chilled AT ALL... I guess that's why they provide an ice dispenser.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool inside and Cool looking outside

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator was very bright inside and has improved the look of our overall kitchen. We think that the water/ice dispenser is great. Keeps cool while looking cool

    I would recommend this to a friend