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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,470 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a fridge that is just a fridge. I need it to make ice and keep my food cold. I previously purchased a Samsung and had so many issues. This fridge is great! It does the job with zero issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Side-by-Side

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Side-by-Side. We have had one problem with the water dispenser leaking.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Will do

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in need of a new refrigerator right before Thanksgiving and because of COVID, they were few and far between in stock. Thank heavens for Best Buy. In stock and delivered within a week! The ice dispenser is a little difficult to use as it seems to be very short, not enough height for a larger glass. But it's workable. Also, the shelves do not adjust. I have NEVER stored my milk and orange juice in the door as I don't think that it stays as cold as the inside of the refrigerator. I LOVE the color and overall, great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. A little smaller than we are used to, but fine. I wish shelves were adjustable .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Love It!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get my new frig. When I first ordered it, I thought it was going to be too small, but it's perfect for a small family. It's slow making ice cubes and not too noisy. The only minor issue is one of the veggie drawers (there's 3) doesn't glide out easily. Will try adding vegetable oil to the slides to see if that helps. The temperature adjustment for the freezer and refrigerator is on the outside of the unit over the ice and water dispenser which is different but I'm good with that. Overall, I would recommend this product to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator. Freezer is a little on the small side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge..a bit noisy, but overall I love it. It looks amazing in my kitchen. Lots of room. The water and the ice is super nice. Love the locking feature. Keeps my 3 year old nephew out of it, for now anyway.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Ice Dispenser issues!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator that fits nicely into the space we have for it. It gets pretty cold and started making ice within the first 24 hours. However, just a few weeks later the ice dispenser is no longer working.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on sale. Works very well. No issues at all. Have been using for 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    smaller refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does what it should fits the space I had so it is a little smaller but is all good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Best choice I had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Limited space between shelves which are fixed. Was limited in choice by height restrictions. Water & ice dispensers work well. Filter takes up too much room!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Had to purchase dimensions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice: however, the icemaker takes up too much freezer storage as opposed to my previous one of the same dimensions.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Scratch & Dent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was marked down 40% due to a small ding on the side of the door. Works great otherwise. Freezer is a little small.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice but noisy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice fridge and the best deal that I could find for a 33" wide model. Only thing is when the compressor first kicks on, it is a bit noisy. It was worse before I removed the piece of tag board from the bottom of the back. It seems like it was vibrating against some of the tubing back there or something. Now without the tag board it's better. It also gets quieter after it's running for a few minutes. I'm not sure what causes the noise initially, nor do I know how to make it go away. Other than that it's a really nice fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Small freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to downsize to this refrigerator because of the space in our kitchen. It’s good for a family of 3-4 but no more than that. The freezer section is limited and we aren’t able to buy meats to store. I have to buy as I use. A great plus for me is the ice maker, it always has ice and we use it all the time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Make sure you check it before they leave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason im giving it a 4 star is because when my husband went to install it a screw was missing to level it on the bottom. I called best buy to get the screw and after an hour trying to get through tp talk to someone they told me i had to call the munufacturer simce it was under warranty. Then another hour on hold with them for a stupid screw. Nit worth the hastle. Fridge works great. No complaints on that but the service was lousy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is great. Install was easy. Just what we were looking for. Only complaint would be for me that door pockets in freezer are small. But we made due.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    Perfect for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge well lite and organized. Had it unpacked and running in ten minutes

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    NICE REFRIGERATOR BUT FREEZER IS REALLY SMALL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After multiple problems with GE Refrigerator purchases not working properly & receiving a LEMON, I purchased this size WHIRLPOOL because of my space limitations . It works properly however, the freezer is ridiculously small and has lots of wasted space. I’m glad I have a separate upright freezer for additional food storage. The WHIRLPOOL DESIGN TEAM NEEDS TO LOOK AT THE DESIGN FEATURES OF THIS REFRIGERATOR &FREEZER., THEY ALSO SHORTENED THE VEGETABLE DRAW, WHY DIDNT THEY JUST MAKE ALL DRAWS THE SAME SIZE ? HOPEFULLY IT WILL LASTS 10 YRS. OR MORE.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker was slow at first but other than that pleased.

    I would recommend this to a friend