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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,470 reviews
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good refrigerator for small kitchen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it for a few weeks now. It works very well, the temperature in both fridge and freezer are good. My kitchen is not big, this one is suitable. I found following problems: (1) the sound is little loud; (2) I could not find a way to stop rollers moving. Sometime, the refrigerator moves when I open the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works great. I haven’t hear any loud disturbing noises, it’s pretty quite. The ice machine works great. You need to pay closer attention to the dispenser, if your cup isn’t right underneath it ( like if you a larger cup that you are angling in) some ice may fall out. Also pay attention to the height this one is a lot shorter than other models

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Lacking in Shelf Height

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator side does not have adjustable shelves. You are limited in items that fit; i.e. wine bottles, half gallon milk bottles, large fruit juice containers. Not all drawers slide easily. Runs a bit loud.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Cool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge! The freezer is a little small, but everything works great.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps food freaher longer and the only downside is the freezer is a tad bit small.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fingerprint resistance

    Rated 5 out of 5 stars

    Like double door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the double door frig over my last one with bottom freezer. Also like the finger resistance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Excellent but kind of noise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size is compact for a medium size house and metal appearance looks beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Beautiful Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the fridge for a bit over a month now and I love it. It's the perfect size for the small area in my kitchen but it's very roomy for one or two people. It can run a bit loud but it's not really that big a deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for my kitchen Due to my kitchen layout i can only fit a 33 inches wide fridge This one was perfect and beautiful

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Survey

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water is not cold to drink; always needs ice. Ice maker works good except sometimes ice gets stuck; then ice melts and falls to floor. Condensation on door rubber lining.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Refrigerator did not work properly. Best Buys replace it with no problem. Current Refrigerator works great and looks good. The unit has lots of room and the controls are very easy to use. Would give five starts, but the first unit was not working. However, Best Buys made good and all is well now.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Works Well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, works good, fits my space, and meets my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is sleek and nice to look at. It has a lot of space to fit all we need and more. The water and ice dispenser work great too. I’m glad we went to Best Buy. We will need a washer and dryer soon and will be going back there to purchase them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bad choices all around: Fridge Washer/dryer combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You’d think by comparing the recipt to the inside sticker would be enough but we literally deconstructed our cabinetry so allow for easy delivery and install. The rep who came out, said we would not be able to open the doors of our first pick because of the island placement. Our first pick which was an similar to what we had before: the top fridge, bottom freezer (Amana we were replacing). We were also told the new side by side had more room. We’ve used this fridge for a month now, the plastic is still on the front. I HATE it. It may have more sf but its in the freezer. The amount of space inside the fridge is deep, but not wide. Yes I can put full gallons of milk in the door and thats pretty cool, but a don’t think a pizza box will fit in here for leftovers. With milk in the door, the door flings open and ive been tempted to stop it by grabbing one of the plastic door shelves. The plastic didn’t break, but it did bend. The plastic in the door shelves are so thin, I know that will break soon. We could have gone up to a unit that was a foot wider, we were only given one other choice by the rep. Could I have measured, sure! I did. My mind was still on the roomy top fridge bottom freezer. I did not ask about fridge shelf width. He said with the new fridge in place and a 1” buffer the fridge would stick out at least 4 “ . Its flush with the cabnets, not much wider than what was in place before. At this time my Mom was in the hospital for the third time with sepsis and at this time of ordering I also replaced her washer/dryer combo all in one from LG to GE. When trying to purchase the extended coverage on the GE 1.5 ? sq foot unit, the best buy extended coverage is on the page, not an advert; i was told they BB doesn’t offer one. Which was why i was buying it. I csnt find anyone to fix the 2004 LG. LG won’t send anyone to fix because I didnt buy their extended warrenty in 2004. No other repair person in this area will touch it. So now I’m really stuck. My Mom uses the washer/dryer combo every day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 3 out of 5 stars

    Whirlpool stainless steel fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice appearance and perfect size for my small kitchen. The only two problems is the ice maker on/off switch that is so hard to locate. The other issue is the lack of instructions that should be available at time of delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Excelent Price and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend to get this fridge, excelent size and design. The quality is also awesome, I wish i was helped to put it inside the house but because of the crisis, its understandable.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    FLAWED DESIGN, SKIP IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For $1500, you'd think it would have some basic common sense features #1) You cannot adjust shelves!! (see pics) You can on the side doors but not in the main compartment. So don't buy anything tall #2) Temperature adjustment should be simple like a pic of a thermostat or maybe red on 1 end/blue on the other? Instead you get 'bars' that even the manual contradicts itself on #3) Wanna turn off the auto ice maker (in the door). Good luck! #4) Wanna level the refrigerator? You can't. It's on wheels. #5) It looks good... but only from the front (see pic) I could go on, but it's a very flawed design. These are basic & would've cost very little for Whirlpool to correct. Maybe you can adjust the shelves in the $2000 model.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect fridge for my apartment. It fit well and it’s very spacious. Only bad thing was the deliver guy that came to install my fridge didn’t put something in right so it was so loud the manufacturer had to come correct that.

    I would recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance, Size

    Rated 5 out of 5 stars

    Small but nice!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and compact fridge! Easy wipe off and fingerprint proof! This particular one is a lil small on the inside but overall a great appliance. So far so good!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Nice if you're deaf

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, ice maker/water dispenser works well, good interior lighting, keeps food cold. Ah, but the noise. I don't expect a refrigerator at this price point to be really quiet, but this particular example is beyond unacceptable. It isn't just the volume of the noise but the character. There is a "normal" buzz or whir that is loud but borderline acceptable, overlaid with a throbbing variable pitch noise that is impossible to ignore. We have a bedroom on the opposite side of the kitchen wall where the refrigerator is located and the low frequency throbbing noise comes through the wall and is, at times, loud enough to disrupt sleeping. I'd read the reviews and saw a few other comments about excessive noise, but I also saw some that praised the lack of noise. Obviously they don't all sound like ours, but if you buy one you can't depend on getting a quiet one. Ours is so bad we'll probably bite the bullet and buy another refrigerator. It won't be a Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey perf, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand