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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 2,470 reviews
  • Rated 5 out of 5 stars

    Great high quality product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceeds our expectations. An excellent value for the price. Both the fridge and freezer side are very spacious and thoughtfully designed. We had a specific size space to work with for a new fridge and I was worried the options would be low value or sky high price but this is neither! I would definitely recommend this to folks working with a small space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the unit. Shelves are ample, but not able to be moved like similar units. It is pretty quiet and the ice maker is ample. This unit fits my cabinet space, so I was willing to go for a unit with over 2 square foot area less than I had with the prior failed unit. The price made this machine a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has functioned well. Have not figured what the metal things on one of the door shelves is for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Kinda loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is okay. It does its job, but it is very loud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    WHIRLPOOL FRIDGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE RIGHT SIZE FOR THE SPACE AND WORKING GREAT AND SPACIOUS.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Delivery problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying refrigerator was excellent process. Nice, knowledgeable salesmen. Flexible delivery schedule. Everything was great till refrigerator was delivered. Delivery people brought refrigerator, put it on place where it supposed to be. They started to peel plastic off and left so many pieces on doors, so I even was unable to remove them after they left. They left many pieces of tape inside drawers too. They were ready to leave and I asked how about to level refrigerator and guys were not happy about it. They tried to adjust legs using POWER TOOL and the result is of course they broke one leg. We had to call Best Buy to send another team to fix it and they sent 3 guys and nothing was fixed again. On top of it compressor in refrigerator was making constant high pitch and buzzing sound. We had feeling like in our was installed some kind of generator. We had to return this refrigerator back to Best Buy. Bottom line: Refrigerator has very poor quality, delivery was disaster, but plumbing service ( we needed water line for ice maker) was very good and professional.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect purchase! Beautiful fridge and works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value adjustable shelfs easy to use and makes a lot of ice

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good fridge for smaller household

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to get a smaller fridge for the space I had available. This one fits the bill pretty good since its just me. No issues with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love my fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! Not only is it pretty but everything about it is perfect. The ice system is not loud like other products and the water filtration is good!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this refrigerator. I like that I could find a side by side, two door refrigerator, that fit in my smaller space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MRS.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had a week but pleased with its performance (ice maker). Was apprehensive because my old was so good and had miss views on newer. Love the stainless steel/black. Fits in my small area .

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    so far, so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is louder than my previous one but is working well. Shelves are not adjustable which is a bummer. Ice/water dispenser works great.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking fridge. Works great but the freezer section is MUCH smaller than what is advertised online.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was on time and completed in a timely manner. The refrigerator looks good and works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love my new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new refrigerator we waited a long time to get it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overall Great Exp.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits Perfect in opening ,works great . Delivery was exactly when scheduled . Best sales lady

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge I love it. It has capacity of placing everything

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shop only have on display 36" and French door refrigirators so the smaller side by side doors for condos can only be bought by looking at them online. The pictures on the Best Buy web site don't correspond to the real product, the door storage compartments on the freezer side are way thinner than on the pictures and pretty much unusable. The customization of the refrigirator door bins is poorly designed (actually that one you can clearly see in the pictures but I hadn't realized it, why not putting bins holders every few inches, why the gaps, it must literally have saved them 5c). So you're actually stuck on how you place them so you can put common items in them. Same with the shelves. The filter replacement design is ridiculous. It's horizontal at the bottom of the fridge in order to be sure you spill a lot of water whenever you have to put a new one.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello SeattleCH! We manufacture several different models with various feature and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Slick & roomy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is really roomy inside. Don’t let the slim outside look deter you from taking a look. It is very quiet and works very well so far.

    I would recommend this to a friend