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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 2,470 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Anna

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product perfect for condo. Great service with delivery. Ice maker cut off a little oddly placed but overall product good

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge for small space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a small space in built in cabinets that limits choices. This refrigerator is stylish and has nice functions. Love the separate ice and water in the door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool side by side refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the extra room in the side by side and a an ice maker in the door. Lots of drawers for vegetables. Easy to wipe clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge! Replaced our ood one and has lots of space!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Keeps food fresh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a small area in our kitchen and This fridge fits perfectly. It keeps food fresh longer and maintains perfect temperature for both areas.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. I needed a smaller one than i had and it worked out well. Like the stainless steel.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed this product. I was pleasantly surprised at it’s performance. My grandchildren particularly like the ice and water dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nive frig!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig is awesome. Real nice qualitty and jist what i needed. Arrived on time and no hassels. Thank you Best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHIRLPOOL SIDE BY SIDE REFRIGERATOR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Size was what I needed. Style I like. Only small issue I have is the Right hand door when opened and if you don't guide it to the stop point it swings open fast and stops hard with a bounce. Down the road the hinges might wear out faster. The left freezer door doesn't do that. Everything else works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanted to rate 4.5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker can be a little loud. Other than that it's a great fridge. I have more room to store than with my old fridge. Love that!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exacty what we needed for the space we had to fit ii in.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Outdated design.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are two a holes at the bottom of dooe hinges, which gathers dust. Bad design. It does not feel like a stainsless steel. It feels like metal scraps. The handles are too bulcky and outdated. It seems for the last 50 year the same design has been used without any improvement. If it was not for hieght restriction I would have never bought this piece of junk. It is not worth the money I paid.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    REFRIGERATOR FINE! INSTALLATION BAD!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is fine. The problem is that it was not installed correctly and when we open the door it swings open and if we don't catch it, it hits the cabinets. It should be a simple matter of adjusting the height of the wheels and you can't get to the wheels without removing a panel at the bottom. The right door also sits about 1/2 inch higher than the left door and is crooked. I've called at least 4 times to have someone come back and install it correctly and I'm told someone will be here 12/19/20 to do it. That's almost a month after it was installed!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great efficiency

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has a really good performance specially in this season. In the no refrigerator side the it keeps the food in good conditions.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity, Noise level

    Rated 2 out of 5 stars

    VERY SMALL ice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker makes VERY SMALL ice cubes and is very loud while in motion

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Looks nice in the kitchen!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a little disappointed in the size of the freezer. Can't even fit a frozen pizza in it. Wouldn't buy this again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fingerprint resistance

    Rated 5 out of 5 stars

    My Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great and very energy efficient, I love because my grandbaby just touches it all the time and no finger prints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far all is great. Looks really nice and is very quiet. Delivery was prompt and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Measure Carefully

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you have plenty of room on either side of the refrigerator, because the doors needs extra room to open all the way.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Manufacturing stops short of finishing the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a few things I do not like about this refrigerator. I think Whirlpool did not finish the job. The hinges on the top are silver and stand out against the black cabinet. They could have been painted or covered. The tubing for the water in the door is visible at the bottom left hand corner of the freezer door. The front bottom of the refrigerator needs a grate to better finish the look. The last thing that annoys me is the internal fan seems to run constantly.

    No, I would not recommend this to a friend