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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,470 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic refrigerator, great size and looks stylish. Matches all other is in the sink appliances we purchased range microwave and dishwasher.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appliances

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good appliance well worth the money. I buy a lot of these and never had a problem with appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Medium Size Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice medium size side-by-side frig. Owned one month so many things like longevity can't be reviewed. We wanted side-by-side and this fit into our available space.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is q goid product, on the capacity inside the refrigerator it is a little bit complicated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only refrigerator we could find under 70’ tall and it still has plenty of storage.

    I would recommend this to a friend
  • Cons mentioned:
    Temperature control

    Rated 1 out of 5 stars

    Did not work on the 1st day

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did a great job delivering and setting up my new refrigerator. The problem was with the fridge, it heated up on the inside instead of getting cold and the lights flickered so something was clearly wrong with the product. I left it plugged in for 2 days and then called best buy to pick it back up. they picked it up the next day and I ordered a different brand. 5 stars for Best Buy service and 0 stars for this Whirlpool Refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI steaktoo, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size refrigerator. The only thing needs to be improved is the drip tray. Water drips in the floor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and efficient refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have been enjoying this refrigerator. The only complaint I have is the handles, they have gotten loose but we were able to fix it. I'm hoping this does not become a reoccurring issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. Works great and lots of room…………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our space requirements

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage for its size...fan noise as we expected but not nearly as load as reviews indicated. Black stainless is not black-black more black-gray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help with delivery too. Recommended it to neighbors!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 3 out of 5 stars

    Shelves hard to open. Freezer too small. Door does

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shelves hard to open—don’t slide easily. Freezer smaller than other brands of this size. Door doesn’t have the option to control amount it opens—only fully open.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool refrigerator looks great in the black stainless steel with the newer LED lights and has plenty of room for all of my groceries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice! Love the Ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Refrigerator. Just needs adjustable shelving.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge except for...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine except for two issues: water and ice inevitably "dribble" from the door (and even gets water on the floor) and the refrigerator door does not shut automatically.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge! Very spacious and it makes ice fast !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    whirlpool side by side refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so amazing i use the water and ice everyday saving on bottle water i dont need them with the ice and cold water.the fridge is pretty big inside.And the delivery was great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So called "chilled" is a water a joke.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general this fridge is just ok. The big problem is in the secs for this appliance says it dispenses "chilled water". This is a flat out lie. The water is tap water cool at best. I have a tech from Whirlpool coming , but he said that more than likely , It's as cold as it's going to get. For a $1659 refridgerator I think I could have done much better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Freezer capacity

    Rated 2 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy came three times and still could not hook up my refrigerator to a water line. I've had this for months with no working ice maker! Also this is a smaller fridge not much room and shelves do not all adjust.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water is in front of the ice and sometimes that causes issues. The water drips sometimes as well. The drawers are not easy to remove and put back.

    No, I would not recommend this to a friend