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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2470 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 2,470 reviews
  • Cons mentioned:
    Freezer capacity

    Rated 1 out of 5 stars

    Poor design and quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst refrigerator I've owned. I had to purchase this because of the limited selection and I'm very upset I did. 1. It constantly leaks down the front any time you get water- the design is flawed so the water lever is too close to the door, it's in front of the ice maker lever. Any time you get water it leaks down the front of fridge. I have to wipe this thing down every time I get water. 2. Ice randomly drops out, and there is no catch. So we come home and find a puddle of water in front of the fridge. I worry about this because it's in our second home and I don't want it ruining the floor. 3. It's on the smaller size, you can barely fit standard milk carton on the top shelf. Also the freezer is very small, it can barely fit a normal size frozen pizza in it unless you take it out of the box. 4. The doors are loose and have a lot of play in them as well as uneven. I'm probably just going to sell this and take a big hit because it's so bad.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey desertfan, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu WhirlpoolBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    ReFrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was a great buy and it looks good.I will enjoy my purchase for years to come.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a refrigerator in a hurry that would a certain area and Best Buy delivered this one in 5 days!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves her new refrigerator, Suits her needs to a "T"

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ive ever owned. This thing keeps everything cool

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Not happy with brand new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We only had our brand new refrigerator for 35 days when a water leak occurred in the freezer and froze all the food together. It also started making a very loud sound. From day one it was a loud running appliance. The sound was like a vibration sound

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy, and a nice sleek look.I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect smaller frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for a more narrow than usual space. Inside is Organized perfectly

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my new fridge. It keeps everything the right temperature. It does run kind of loud unfortunately.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was a good purchase, it works great and got good service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this refrigerator is pretty decent. I wish it had more lighting in the refrigerator but overall this was a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator,good buy and works great.Love how easy the filter is to replace

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    First delivery attempt flawed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First attempt at delivery was flawed. They attempted delivery before the identified time window. Otherwise, everything was fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator ? ;)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this refrigerator. Highly recommend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Smaller than I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smaller than I thought so I’ll buy in store next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to maintain & keep clean! A lot of space for storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice look. It was on sale and it looks very very nice. This is the new look the stainless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend tis product to everybody very quality. Very good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was a great selection for my limited space. Easy to clean and love the ice maker!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic experience! Great refrigerator. Love the features and fits very well.

    I would recommend this to a friend