Customer Ratings & Reviews
- Model:
- WRS321SDHB
- SKU:
- 6078400
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, design, fingerprint resistance, and lighting of the 21 Cu. Ft. Side-by-Side Refrigerator. However, some customers have expressed concerns about the freezer capacity, noise level, temperature control, and door alignment.
This summary was generated by AI based on customer reviews.
Good product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a exceptional product. It is very easy to use and very nice style.
I would recommend this to a friendWhirlpool Side by Side Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! Love the black stainless! Only complaint is the fridge light needs to be brighter or there needs to be more of them.
I would recommend this to a friendLike the refrigerator!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was delivered with dents in the door! They are ordering me another one.
I would recommend this to a friendGreat fridge for a small space.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s small but the space we have is small so it’s what we need. As far as function, it’s been a few years and everything works fine and the shelves haven’t broken. Water/ice dispenser are awesome.
I would recommend this to a friendEhh.....
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I believe we received a DOA product. Ice production was very low...the rest of it worked just fine it was returned to Best Buy with no issue
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Height adjustment are poor on shelf’s inside Done
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is excellent and reliable. I would recommend this to all my friends
I would recommend this to a friend- Cons mentioned:Temperature control
Don't Recommend
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchase this refrigerator in October 2022. It stopped cooling at the end of February 2023, determined the compressor failed. It was replaced on March 27, 2023. Three weeks later, the refrigerator stopped cooling again with the new compressor. Also ice suddely falls out of the icemaker and water comes out when getting ice. It was terribly designed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, CatriceB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Cons mentioned:Noise level
Not the greatest
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water spout leaks. The fridge rattles no matter how much we adjust the feet. The fridge and freezer work fine and the interior space is good. It just doesn’t seem to be very well made.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Thills, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
- Cons mentioned:Freezer capacity
Think Twice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased all new appliances for my new home. Went with this set because it looks great but that is about it! First off the freezer is too small so if you have multiple people in your family and don’t have a deep freezer I wouldn’t recommend this. Also I have had this this refrigerator/Freezer about 8 months and it just quit working. Had to throw hundreds of dollars of food away and won’t have a refrigerator all weekend until Whirlpool can come and look at the thing! Not happy at all!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Dear NewHomeNewAppliances,
Thank you for your review.
We are sorry to hear of your Refrigerator concerns. We would like to inquire further about your review with you. If you have not had your issue resolved, please email us at [email protected] at your earliest convenience with your username NewHomeNewAppliances, a copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you.
- Cons mentioned:Noise level
Poor service Poor product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is freezing everything and the freezer is making everything into solid blocks of ice. The unit has been used for 30 days yet, but it will need to be serviced. The unit was not balanced when installed so it makes noise as well. The person that came to setup the unit was unprofessional and his dispatcher/manager was no better. Overall, the service has been poor and the product better than having no refridgeration in the summer, but far from being good.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Amiman, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best you can buy. First one lasted 20 years and was still working. Wanted to upgrade could not think of a better upgrade. Excellent
I would recommend this to a friend- Cons mentioned:Freezer capacity
New Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A nice fridge but the freezer is really small. Definitely would be a great fridge for a small family.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .We manufacture several different models with various features and accessory designs in trying to provide appliances that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you.
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Servicio perfecto me atendieron rápido y recogieron my refrigerador
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator I feel that the compressor is on all the time
I would recommend this to a friend5 Stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my refrigerator. I received excellent service. Was given the proper information for trouble shoot and how to operate the settings and where to find the filter when needed to change out.
I would recommend this to a friendPerfect fit into my kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a great door ice and water dispenser with automatic light when using the dispenser
I would recommend this to a friendGreat fridge - quality for the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a month ago and we love it. We had a whirlpool previously for over 25 years and are hoping this one lasts just as long!
I would recommend this to a friendSmall issue but overall is great.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. My only issue was finding/reaching the switch to turn the ice maker On/Off.
I would recommend this to a friendIdeal fridge for our space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a retired couple with smaller food needs and an older house with less refridgerator space. We wanted water and ice in the door option. This refrigerator fit all of those requirements.. Let you know in 5 years if it is still working good.
I would recommend this to a friend