Customer Ratings & Reviews
- Model:
- WRT311FZDB
- SKU:
- 8982038
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the overall performance, compact size, and generous capacity of this appliance. Users also frequently praise the quiet operation, intuitive temperature controls, and efficient design. While the product is highly regarded, some customers noted the absence of a freezer light and expressed concerns regarding the strength of the door seal.
This summary was generated by AI based on customer reviews.
DON'T FALL FOR BEST BUY LIES SELLING ANYTHING
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was told it was a display item thats why it was a open box bought this refrigerator it barely freezes the bootle barely stay cool and shuts off goes to warm no matter what the temperature is set to the freezer barely freezes constantly unthaws destroying $500 in meat the refrigerator part has destroyed $450 of my food fruits & veggies smh HORRIBLE.the Refrigerator. They jad the refrigerator painted as if it was new smh the refrigerator it bleeding lile a orange rust colormaking the refrigerator look nasty dirty old just disgusting
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are deeply sorry to hear about the significant loss of food and the distressing experience you have had with your refrigerator. We understand how frustrating it is to deal with cooling failures and cosmetic concerns like rust and poor paint quality, and we want to look into this right away to find a resolution for you.
Please connect with us directly using one of the options below.
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Live Chat: https://www.whirlpool.com/services/contact-us.htm l (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
We look forward to connecting with you soon!
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice refrigerator lots of space and great price. They delivered it quickly and took away the old refrigerator
I would recommend this to a friendWhirlpool Design Flaw
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced a 20 year old almost identical refrigerator that went bad with this model. However, we did not realize that Whirlpool has a large flaw in this newer model in that there is no seal for the bottom crisper drawers. Either they have given us the wrong bottom shelf which has no overlapping seal or they have given us the wrong drawers which again have no upper seal. Therefore, there is a 1" gap between the drawers & the shelf. So much for quality control!! Since this is our secondary refrigerator, we use the drawers to store beer instead of fruits & vegetables. Beer doesn't need humidity control.
No, I would not recommend this to a friend- Pros mentioned:Temperature control
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I searched for a while for a hood buy for our office location. Easy setup and the freezer is cold!
I would recommend this to a friend - Pros mentioned:Size
Whirlpool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy compressor, tried unplugging and plugged back in a couple of times...it would quiet down for a while but then the compressor would make an annoying whining sound...we did like the color (black) and the size of the fridge...we eventually had best buy pick it back up...they stood by there return policy 100%...we will get another fridge and it will come from Best Buy as they stand by there products.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, HarryS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Noise level
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.spacious, quiet, good price, I really like my freezer.
I would recommend this to a friend - Pros mentioned:Size
new whirpool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is the only size that would fit in my space but I love Whrlpool.
I would recommend this to a friend - Pros mentioned:Overall performance
Great spacious sleek fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the fridge, so spacious and has been working just as described. Very happy with my purchase
I would recommend this to a friend - Pros mentioned:Overall performance
Man Cave fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using it as a second fridge in my Mancave. Super clean. Really roomy. No complaints.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product and installation service - Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ;product and service installation was great!
I would recommend this to a friend Multi size refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a refrigerator with an excellent distribution for different sizes of products.
I would recommend this to a friendnoisy and shoddy construction
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The attached photo shows the poor construction on the underside of the freezer door. Basically a hole where they injected foam insulation with some of the insulation stuck to door frame. In addition this fridge is definitely noisier than any others I've owned. Much noisier than the 25 year old fridge it replaced. Otherwise it seems to work fine so far.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Whirlpool refridgerater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Does the job it was intended for. No frills to go bad.
I would recommend this to a friend - Pros mentioned:Noise level
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for price great quality low noise fit in space limited height
I would recommend this to a friend Nice refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. 3 drawers. I had to put refrigerator at coldest level for the freezer to be at its coldest.
I would recommend this to a friend- Pros mentioned:Overall performance
New fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First dilevery was canceled because they said they couldn't get to the door because of the snow. Best buy made up for it. Fridge is great
I would recommend this to a friend Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very nice and durable. Though a recommendation that I have to to add extra organization containers-to use up the large amounts of space effectively. It has perfect storage space is lovely!
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator for my my house when I moved in. I was looking for just a basic refrigerator not really looking for a lot of features. To my surprise when the geek squad can and installed the refrigerator it didn’t take long to get cool and the freezer part freezes ice, food and other foods fast. Especially can pops lol
I would recommend this to a friend- Pros mentioned:Overall performance
Evaluation of goods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing is better,service attitude is also very good!
I would recommend this to a friend - Cons mentioned:Freezer light
Whirlpool 20.5 cubic ft black refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice from outside, however noisy and not efficient to freeze and cool food well. No freezer lighting.
No, I would not recommend this to a friend