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Customer Ratings & Reviews

$989.99

Customer reviews

Rating 4.4 out of 5 stars with 3557 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers value the 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator for its overall performance, suitable size, and ample capacity. The refrigerator is also appreciated for its low noise level, adjustable temperature control, and smart design. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal. Additionally, the lack of certain features, like a water dispenser, has been noted as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,557 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice spacious refrigerator for the price, only thing that would have made it better was an ice maker - to upgrade was an extra $250 not worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good mid size fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent fridge for a garage or rental unit. No frills, good amount of space. Mine makes strange noises every now and then. Been running over a year now, no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great second fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge that’s deep and plenty of room for our overflow from our main fridge. Wouldn’t recommend Best Buy’s delivery or install though as they never even cleaned out the cardboard let alone plugged it in.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Not reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought buying a brand name like whirlpool would equate to quality. NOT! I plugged t in and waited to cool. The refrigerator portion cooled nicely. The freezer never got cold enough to freeze. Had to call and ask for a replacement 24 hours after delivery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Sleek and pretty on the outside, but we will see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was one of my worst purchase experiences ever. Took 5 appts (and 4 visits, since they cancelled one) over a 3 week span to get a working refrigerator and installation correct, which was a fiasco until the A-team and Manager ride along came. They did a great job, but the shelf in the freezer, which is supposed to be adjustable, cannot be moved into the higher slot and falls if you do so. This is a product defect, not related to installation. This was an emergency purchase to replace fridge that fried during power surge and is really just a newer model of the same one I had; therefore, I have something to compare it to (same shelf in freezer worked fine in higher position in old fridge). The plastic for the door cubbies and drawers is much cheaper/thinner. I saved the cubbies from my old fridge, which are white instead of clear and are sturdier. They fit, so might be using them instead or at least have them if these crack. I also miss the adjustable 2 tier top shelf-the top shelf in this one is just one piece. Lose some space in the middle of the top shelf, since the control panel is no longer just in the front, but runs all the way to the back of the fridge where the LED lights are housed (used to just have the bulbs in the front). Liquids don't stay as cold. That said, it is a very pretty fridge.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey sbrown79, we value your time and would like to look into the concerns that you may have with your Refrigerator. If you are in need of assistance, please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Drawers are not installed correctly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit for a rental. When Tenant moved out I realized that the part to hold the small movable drawer was never installed so it won’t slide into anything. Also the small drawer on right doesn’t seem to fit correctly in the sliders so you have to pull hard to get it in and out. Would love Best Buy to reach out to me.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Shan. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room in both refrigerator and freezer. Love the door shelves to optimize space usage. Also energy efficient.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Adequate refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wanted the simplest basic refrigerator and this one was it. It did not have a light in the freezer section but we settled for it. One would have to buy a refrigerator that cost more. But this one will do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Queen Jean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to something total opposite of what I have. Its starting to grow on me.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent size fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty quiet fridge. Decent size and features. Some condensation forms quickly when door is open but goes away quickly when door is closed. So far good unit. Price went down after purchase and best buy credited account quickly

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 5 out of 5 stars

    Office Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our office and it fit the bill for us. Nothing fancy and we did not require it. After looking at all the really awesome features on some of the other models, this was a great find and an even better price! Glad Best Buy still keeps these workhorses around!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirpool Freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working fine after three weeks. Great value for the product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace our fridge. We were restricted by size in location. After searching all other stores in the area, Best Buy was the only place that carried one with the size and all the amenities we were hoping for.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good fridge for the garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice little fridge. I'm using in the garage for additional storage. There is ample room, good movable shelving inside and on the doors as well. The delivery was professional and on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It does its job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a solid refrigerator that does its job. We have it in the garage so we can stock up - glad we did since COVID began.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    My refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how spacious my refrigerator is and the design inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, basic, practical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious inside. Plenty of room for food for a couple or small family. No ice maker or water. Less to go wrong. Simple design. Easy to clean inside and out. Best fridge I've had in years.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just got this item so far so good hopefully everything is going too be good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Solid fridge. Great Value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid fridge. Setup was super easy. Best Buy delivery guys arrived on time and ready to remove packaging. Fridge running for a few weeks now and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool refrigerator/freezer a good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and is easy to access refrigerator and freezer. Runs quite, all in all I'm very satisfied with it.

    I would recommend this to a friend