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Customer Ratings & Reviews

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$699.99
Save $290
The comparable value is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3560 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, perfect size, and generous capacity. They also appreciate its low noise level, easy temperature control, and smart design. However, some customers note the absence of a freezer light and a weak freezer door seal. Additionally, a few users wished for a water dispenser on the front.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,559 reviews
  • Rated 5 out of 5 stars

    Happy again with Best Buy.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge and great price. Easy installation from the delivery guys.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 3 out of 5 stars

    Have had a problem with the ice maker.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a nice unit - plenty of space - attractive - Excellent cooling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had door reversed, so they came out again to fix it. Works great now

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The freezer is sufficient for ice cream and ice cube trays plus room for frozen pizzas, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator/freezer installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was courteous and efficient. They even allowed time to clean the dust from within the alcove after removing the existing unit. They worked well as a team in converting from right hinge to left hinge doors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good fridge for basics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    arrived on time in great shape.. friendly delivery men. Works great so far.. no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent second refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in my garage, great for drinks and overflow groceries. Good temperature monitoring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good little fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Simple, clean and works well. I would recommend this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good quality fridge with please room & strong cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, good amount of room in it and strong also

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a spacious easy refrigerator. Shelves are perfect. Love sliding drawer. The food is kept cold. I like whirlpool products.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    First

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very first refrigerator, open box but works real good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the refrigerator. Lots or room. easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup on the inside of refrigerator and very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool 20.5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Good delivery but I had to switch door to open the other way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent basic refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic, solidly built, refrig. Well designed and thought out shelving. Like the clean minimalist exterior styling.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    good size, meets our needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size, love the black color, meets our needs for a small family

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Simple, but Nice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My ONLY wish would be a light in the freezer. Besides that, it’s great. Perfect for me.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great Price w/ Free Shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy for such a larger refrigerator/freezer, plus free shipping makes it a great buy...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect small fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge for our small space! Nice and bright inside even when very full.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 1 out of 5 stars

    Horrible product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this purchase. I recieved the refrigerator 5/6/2020 and the doors were not assembled correctly so they sent me a new one. I recieved the 2nd refrigerator about a week later. Well the new one worked for maybe a week and then stopped cooling. Causing me to lose ALL of my groceries I had just bought. About $200 worth of food! Couldnt get ahold of anyone on the phone and the appliance manager at the west Saginaw location in lansing NEVER got back with me after multiple attempts of going into the store. So after 15 days they told me I could not return or exchange without using my geek squad protection or go through whirlpool. So now here i am almost 3 months and my refrigerator still does not work. I have been a loyal best buy costumer for 9 years now. I will NEVER buy another appliance from best buy!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey 11111111, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand