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Customer Ratings & Reviews

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$699.99
Save $290
The comparable value is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3561 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the product's excellent overall performance, perfect size, and generous capacity. They also appreciate its low noise level, easy temperature control, and smart design. However, some customers note the absence of a freezer light and a weak freezer door seal. Additionally, a few users wished for a water dispenser on the front.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 3,561 reviews
  • Rated 3 out of 5 stars

    Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit disappointed; runs loud. Never had a refrigerator this noisy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we wanted. Perfect for family of five

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very great value and large unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Nice size unit for the price. Nice interior design.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new refrigerator, works great love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Extra refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's our extra Refrigerator he has plenty of Room

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Just right size for our family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is just what we needed and it offers us enough room.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge. Just as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in the store looking for a fridge. Came out a happy man. Great so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Floor model best price and high quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The selection was nice and when we bought a floor model they treated me each step of the purchase as if I paid top of the line!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Quality product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described. I read the reviews before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Everything went smoothly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything exactly as described. Garage fridge for beverages. Look great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Warm refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our garage specifically told operators why we needed this and he suggested this one…well these don’t stay cold in the winter..are you kidding me..I’ve heard others talk about these we told the sales guy on phone we wanted one that DID NOT DO THIS ! We bought it in summer so boom to late to return..THIS SHOULD BE NOTED WHEN YOU BUY! I will say it’s nice for price ( even though they’re all over priced) if it was cold year long it would get a 5 star..DONT YOU EXPECT IT TO BE COLD ALL YEAR?

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello, we are sorry to hear about your concern with your refrigerator. Model WRT311FZDW is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new fridge, it is quite and efficient super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not have any complaint with this. It has a lot spot to storage food

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been used for almost 2 years and there is no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good all purpose refrigerator. Very dependable. works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frig purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great quality. I highly recommend purchasing.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal, Freezer light

    Rated 1 out of 5 stars

    I hate it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lightweight, badly engineered piece of junk. Bought because it was the only top freezer I could find which would fit. No way to stop opening door from hitting adjacent sliding door. No light in freezer. Pull out bins cannot be stopped from coming all the way out. Makes ice very slowly.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Best Buy Customer, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Cools nicely.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I would change are the ridges on the floor of the freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good buy for a lunch room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a lunch room and it has worked out great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grew refrigerator. Good size to hold a lot of items.

    I would recommend this to a friend