Customer Ratings & Reviews
- Model:
- WRT311FZDW
- |
- SKU:
- 8982107
Customer reviews
Rating 4.4 out of 5 stars with 3561 reviews
(3,561 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, perfect size, and generous capacity. They also appreciate its low noise level, easy temperature control, and smart design. However, some customers note the absence of a freezer light and a weak freezer door seal. Additionally, a few users wished for a water dispenser on the front.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
GOOD VALUE
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I PURCHASED THIS FOR A RENTAL PROPERTY. IT IS A GOOD VALUE. MY TENANTS WEREN'T EXPECTING SUCH A NICE FRIG. SO FAR IT WORKS FINE.
I would recommend this to a friend- Cons mentioned:Door seal
Rated 3 out of 5 stars
Works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its good but the doors swing too wide. The stainless steel, shows everything.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic fridge with plenty of space in freezer and fridge section. Love the Bisque color. A great Buy
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit
I would recommend this to a friend- Cons mentioned:Freezer light
Rated 3 out of 5 stars
decent fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only complaint so far is that the freezer seems slow to freeze certain items from time to time
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend Rated 5 out of 5 stars
FJF
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, straight forward quality product. Ideal as a second refrigerator.
I would recommend this to a friend- Cons mentioned:Door seal
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to switched the door for our kitchen. When it was brought in the house noticed the door gasket did not touch the actual refrigerator at the bottom on both sides. Ordered another refrigerator, took a week to get it. Right off the truck even before they switched the door, there was a gap at the bottom again. Returned it. Called Whirlpool, they said a technician could come check it in a week. Decided to return the first one and buy something elsewhere that came in 3 days and works. Being without a refrigerator over 2 weeks was awful.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Nancy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman was great for this fridge. We purchased oven and another earlier in the year because of him.
I would recommend this to a friendRated 5 out of 5 stars
Spacious affordable refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space both on top and bottom and love the versatility of the door bins. We bought it without the ice maker and are happy with the extra space in the freezer.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
replacement fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works as well as a modern fridge can. Fridge this is replacing would freeze everything in the back.
I would recommend this to a friendRated 5 out of 5 stars
back in black
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For been a frigedere lover and switch to whirlpool ....but so far so good
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Big enough for a family of 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool refrigerators are really good in general and the only thing that bothers a little but does not last long, is a humming sound when compressor start working.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend- Cons mentioned:Door seal
Rated 3 out of 5 stars
An OK refrigerator for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's noisier than any fridge I've ever had. The door gasket isn't real strong - have to make sure the door gets pushed shut tight.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Had to call customer service in first month
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we lost several weeks worth of groceries when this fridge quit working within one month of purchase. then when we called best buy they told us we had to contact whirlpool since it was still under man warranty. technician came out and told us we had to much food in freezer. However, this is a bigger fridge than the one we used to have, with the same amount of food in it. so we bought a bigger fridge, but it doesn't hold as much because of where the blower is placed in the top half. Our top half still got cold, but we lost everything in fridge section. So now we cant keep as much as our previous fridge and are pretty unhappy with that. otherwise it has been working, so far.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, JerichoL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
A big heart
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the bigger inner space compared to the outer body length and width. Like a big ❤️ inside a smaller body.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
whirlpool fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.whirlpool refrigerator in black great produce so far got it at a great price.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend- Cons mentioned:Freezer light
Rated 3 out of 5 stars
Freezer not cool in Cold weather
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works great, unless your garage is @ 25 degrees. Then the freeze warms up.
I would recommend this to a friend Rated 5 out of 5 stars
third time is a charm
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.However, it took 3 refrigerators to get one that worked correctly and there were three different delivery people.T
I would recommend this to a friendRated 5 out of 5 stars
Whirlpool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely satisfied with the refrigerator works well and chills food/drinks perfectly.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great 2nd fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a 2nd fridge for the basement when my old one after 28 years finally bit the dust. Nothing fancy about this fridge but it does the trick. Would have liked a better temperature control system but it's fine.
I would recommend this to a friendRated 4 out of 5 stars
Miss
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed that it doesn’t have water filter for ice maker,
I would recommend this to a friend


















