Customer Ratings & Reviews
- Model:
- WRT311FZDW
- |
- SKU:
- 8982107
Customer reviews
Rating 4.4 out of 5 stars with 3561 reviews
(3,561 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, perfect size, and generous capacity. They also appreciate its low noise level, easy temperature control, and smart design. However, some customers note the absence of a freezer light and a weak freezer door seal. Additionally, a few users wished for a water dispenser on the front.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer light
Rated 1 out of 5 stars
Not working properly
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is ice and frost and as of yesterday the refrigerator is warm. On the bottom of the refrigerator the gasket in not flush for about a foot.I would give this no stars if I could.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Fingerprint Resistant - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, CarolP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for home office, light weight.Nice color
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Pleasef
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy great service and this is ridiculous to have a minimum of 50 characters
I would recommend this to a friendRated 5 out of 5 stars
Price good. Works good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for lunch room frug. Fit perfectly. Looks good and works well
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
nice clean look
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased refrigerator for 2nd floor workers were efficient
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Delivered refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery guys were awesome!!! They deserve 10 stars!!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Nice Refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift, and she loves it, especially the ice maker, which we added.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator stopped working 15 months after delivery. It started with the refrigerator section freezing even while at recommended setting. After I turned it off and back on, the freezer section only blows cold air but would not freeze. after 3 days both sections stopped working. My advise, do not buy brand name, buy cheap and add a 5 year plan. Quality is a game of chance these days. I tried LG with Home Depot same issue.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
The delivery men were excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It showed up on time. It is functional and aesthetically pleasing to look at.
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Amazing way to keep everything fresh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything that I put in there just stay fresh and great
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent quality at excellent price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price for a well-known high quality product. Color and size immediately available.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy had just what I was looking for. Great service
I would recommend this to a friendRated 1 out of 5 stars
So disappointed, again.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator seems great at first . The bottom ventilation panel is cheap plastic. It won’t stay on and is so loose it uneven and sticks out. Unfortunate, because it’s a nice looking unit and has a great look and nice compartments. Then it began leaking and I couldn’t overlook the ventilation strip. My experience with replacements has been awful. I am awaiting a replacement LG. :(
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Disappointing, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 3 out of 5 stars
Not best suited for garage operation.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well its better than the frigidare unit we tried but non of the garage ready units in this price range freeze well when the garage temps get to Freezing or below.
No, I would not recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good Refrigerator. We used it as an extra fridge in our garage for storing extra food.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it a lot. It has a lot of space and it fits perfect in the kitchen
I would recommend this to a friendRated 5 out of 5 stars
Bang for the buck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has a great deal of space because of the design.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great purchase worth the deal
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprised I got such a wonderful whirlpool refrigerator on Black Friday from Best Buy online amazing delivery service gentleman too, so kind
This review is from Whirlpool - 33 in. Wide 20.5 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Garage Fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect garage fridge, no issues at all
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Good efficient refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No issues and very bright, good bang for your buck.
I would recommend this to a friend


















