Customer Ratings & Reviews

Driver since he got to our house was complaining that the refrigerator would not fit thought the stairs and door, I told him that it is posible because I got the old one out for them.

Not great but you get what you pay for. Value but, would probably by something better next time

The freezer is producing ice all over on the lowest temperature setting and the fridge isn't keeping things cold on any setting.

Nice interior. The front could stand an updated aesthetic.

The refrigerator is just right size, spacious inside with adjustable shelves, love it !

Beeps if open more than 3 minutes now making loud beating noise.

I could't believe how loud this refrigerator was. Doors didn't align properly so a lot of frost and ice built up in a short ( 2 days ) time.glad I was able to return it

I purchase this and it was delivered on 11/26/21. A year and 3 months later, the freezer went out. Of course my 1 year warranty is over. I'm not happy.

I originally purchased a Whirlpool refrigerator on 9/20, that was delivered 9/30. It was defective. A new one delivered 10/7 was defective, and the delivery drivers did not even bring it in. Same thing happened 10/11, 10/18, and 10/22. NOTE: that is 5 units that were all defective. For all the anticipated deliveries, I cancelled other appointments, and made other arrangements to be home. So I not only wasted a lot of time over 5 days. I finally gave up on Best Buy!!!

The refrigerator was delivered but never seem d cool enough. After a couple of weeks, it stopped working. We are waiting for a repair man to come this Friday. I am so sorry we bought this appliance!

Too noisy. Sounds like jet engines. Beautiful looking.

I purchase this refrigerator on April 28th. Today is June 12th and I am having to schedule a second service appointment! The freezer doesn't self defrost and then the refrigerator temperature goes up in to the 50s and 60s. Very disappointed! I have lost food twice now since I lost food from my 16 year old refrigerator going bad. At least I got 16 years out of the old one instead of 2 weeks out of the new one!

Very large interior but the plastic layers and containers seem very fragile.

Needed a fridge that was siza compatable for the small space in my kitchen!

Love the fridge, hate Best Buy! Worst customer service in the world!

The geek squad nev6offer me a replacement, gave me number to have it repaired from whool pool com. Return back to best buy for refund and cancel order for stove.

this is the second one that I have had. It works fine and ....

One of the worst purchases ever made. Had it delivered to our home and stored it in my garage until my daughter was moving. On moving day while refrigerator was still boxed and never opened when we went to open box it was so damaged it was unbelievable. The box and all the foam was all intact and you would never know it was damaged. It was so damaged it literally looked like it was damaged then boxed up. This was a gift for my daughter and we was scrambling on moving day to find another refrigerator and unfortunately we had to go to a competitor to buy one.

had to turn it up to get items cold the way I like

This fridge has MAJOR condensation issues. The service guy said there were 200 other with the same issue I had. 1st they said there was an ice blockage stopping air flow between the freezer and fridge. then they replaced a fan. Then they replaced the door. I still have pools of condensation in summer. Puddle of water in the vegetable bins. Service just came back and seems to be starting the whole cylce over! Why don;t they just replace this lemon?