Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$799.99
Save $190
The comparable value is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3556 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,556 reviews
  • Rated 4 out of 5 stars

    Basic Refrigerator OK - ORDERING & DELIVERY NOT OK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no complaints on the product- basic refrigerator price point is good Bought it for a rental Although it would have been nice for Best buy to have asked about which way the door should open, and communicated to the delivery guy/installer that there was no ice maker so he didn't hook up the water line that ended up dripping water for weeks until we went in to check on the property and found the carpet in the bedroom on the other side of the wall was sloshy with water AND had to pay for someone else to go in and switch the direction the doors open

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best Refrigerator I've Ever Owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is without a doubt the most spacious refrigerator I have ever owned. The height is small enough to fit under the low cabinet space in most mobile homes, yet wide enough from side to side to give you the space you need. The interior door storage are containers that are spacious and removable for easy cleaning. The shelves offer many optimal levels, and the produce bins keep produce for an extra long time. With Whirlpool Quality You Can't Go Wrong !!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Awesome piece

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Awesome space, well lite inside. Elegant look and I like it very much.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Sônia

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, works perfectly good size and good value

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Whirlpool refrigrator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigrator.It is spacious and makes no noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Top and Bottom Refrigerators

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the trend is to buy side to refrigerators, and refrigerators that can talk to you and plan your day and take your blood pressure (lol), but sometimes it's nice to go old school. We have heard from many friends that while the bells and whistles of some of the newer refrigerators are nice, the space isn't all it's cracked up to be. I looked in Best Buy for this type of fridge and it was amongst the cheapest but largest, so a win win. It has plenty of space in the fridge, freezer and on the door. We are very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the garage Perfect you need that little extra space for storage of food

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great fridge for a small kitchen. I also love that it has enough room inside the fridge. Freezer is not so big but is also not that small.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 4 out of 5 stars

    Great Service at Store - Adrian

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took 2 times to get this all straight, but thanks goes to Adrian for sorting out the mess Pacific Sales created originally. Refrigerator was delivered by Best Buy. Door was on wrong side, wife asked about changing it and Geek Squad member said this model does not have that capability. I called Best Buy 1-888 number and they researched and said the model did not have reversible doors. When into the Best Buy store and Adrian looked it up and said it is reversible. He arranged for the Geek Squad to come back out the next 2 days and they reversed the door.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Good fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has a lots of room and works great but it is too loud

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    BEST Fridge/Freezer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we absolutely love it! great storage!! and it works fantastically!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Amazing product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool and very big! Better than the main refrigerator that we have inside the house!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is compact and it has great capacity

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Value!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator met all my requirements. It works very well and is very simple inside. I don't like a lot of unnecessary plastic pieces inside. It is a tremendous value for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase of a Whirlpool refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was relieved to find the Whirlpool 20.5 cu. ft. top freezer refrigerator was in stock and purchased it after shopping at several other stores which didn't have smaller refrigerators in stock. I like the Whirlpool brand-has stood up well for me over the years. I have enjoyed using my new refrigerator--with larger freezer room than my old one and a larger shelves in the refrigerator area than my old whirlpool. I was limited in my kitchen for the space available for the refrigerator. I am very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Tom MacDonald

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice refrigerator nice stainless steel exterior fits nicely

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Size of this fridge is exactly what we needed.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room in the fridge with adjustable shelves. Good size freezer, just disappointed there is no light.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very pleased!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fit my space perfectly. The size of the freezer is large. I did order an ice maker. The handles were easy to put on and the finish is not going to show fingerprints. I would buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. We need another year to see how it works for better rating.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a perfect replacement. It's quiet extremely quiet compared to the old refrigerator. it's perfect the stainless steel is beautiful whirlpool appliances are simply perfect.

    I would recommend this to a friend