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Customer Ratings & Reviews

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$699.99
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The comparable value is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3564 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the refrigerator's excellent overall performance, perfect size, and surprising capacity. They also appreciate its low noise level, well-designed aesthetic, and easy-to-adjust temperature controls. However, some customers note the absence of a light in the freezer and insufficient shelving on the door. Additionally, a few customers mentioned the product's basic feature set.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 3,564 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect little Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great refrigerator for my rental unit. The space is limited and this one fits perfectly and has lots of room inside of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator for the price. Plenty of room in the freezer for storage. Shelves are really well placed in the refrigerator. So happy with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy + Whirlpool = Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson was very friendly and helpful. We encountered issues with finding a working register, but got the transaction done. Very thorough on explaining the delovery process. Delivery was accurately on time, quick amd efficient. Completely satisfied with my very first major purchase for my inherited family home!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Overflow Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing fancy, but it works for our needs. We use it as our overflow fridge and it is stored in our garage. We use the freezer to store our meats as I don't want them in our main fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    really nice fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for the price point it is really nice and excellent fridge. Some people complain it has some noise produced, but what’s that matter if you put in the kitchen rather in your bedroom? Has larger capacity so really like it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    24 years old and still working.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original whirlpool refrigerator is in the garage and still working after 24 years. I just wanted to get a newer one for our remodel kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Best Buy product nice and beautiful freezer with small space

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge not bulky dosent take much space it is just what i was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well designed with a clean look and I love the LED lighting. Because I liked it so much….i bought another and now have two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 21 cu ft ref

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large space.. enough for my groceries. Recommended temp is just right. Freezer dont ice.. fingerprint magnet but not an issue.. just have to wipe it all the time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Garage Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s done the job that I got for. No problems after almost a month. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love our new fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fridge. It’s works great keeping everything cold and wider than we expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fresh Food Bonanza!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nutritional life has taken a fantastic turn with the installation of this Whirlpool Refrigerator. All appliances should be this perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Extremely Happy with my Best Buy purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my purchase. Great Whirlpool refrigerator. The delivery went without a hitch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great purchase. It is smaller than I expected as I did not measure my older one prior to this purchase. This has worked great for me so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator works great for our space and hasn't given us any trouble. Happy with our purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator had a very small dimple dent. Exterior was a mess cosmetically, I used a mild detergent and rubbed it out. I bought it as a basement refrigerator in my unfinished side of my basement. I would not accepted it for a main kitchen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Horrid Best Buy Install - as usual.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saw installers tip the unit backwards in road on metal dolly to remove bottom packaging before installing. They removed the cardboard perforated cover from water line solenoid bracket on back of refrigerator and brought it into home and installed knowing that the solenoid bracket was completely crushed and tubing damaged. Went to inspect couple months after install because considering adding ice maker and this is what I found - ridiculous!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It works!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator for my tenant after the old one broke. It's an old house form the 70' so only a handful of refrigerators fit in the opening. This fridge was the best fit for the size and the prize. My tenant is very pleased with the new refrigerator.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T FALL FOR BEST BUY LIES SELLING ANYTHING

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was told it was a display item thats why it was a open box bought this refrigerator it barely freezes the bootle barely stay cool and shuts off goes to warm no matter what the temperature is set to the freezer barely freezes constantly unthaws destroying $500 in meat the refrigerator part has destroyed $450 of my food fruits & veggies smh HORRIBLE.the Refrigerator. They jad the refrigerator painted as if it was new smh the refrigerator it bleeding lile a orange rust colormaking the refrigerator look nasty dirty old just disgusting

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We are deeply sorry to hear about the significant loss of food and the distressing experience you have had with your refrigerator. We understand how frustrating it is to deal with cooling failures and cosmetic concerns like rust and poor paint quality, and we want to look into this right away to find a resolution for you.
      Please connect with us directly using one of the options below.

      Facebook: https://tinyurl.com/Whirlpool-Facebook
      Instagram: https://tinyurl.com/Whirlpool-Instagram
      Live Chat: https://www.whirlpool.com/services/contact-us.htm l (Tuesday - Friday, 8 AM - 6 PM ET)
      USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
      We look forward to connecting with you soon! WhirlpoolBrand