Customer Ratings & Reviews
- Model:
- WRT311FZDW
- SKU:
- 8982107
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the 20.5 Cu. Ft. Top-Freezer Refrigerator for its overall performance, size, and capacity, noting that it works well and fits perfectly in their spaces. The refrigerator is also appreciated for its low noise level and easy-to-adjust temperature control. However, some customers have expressed concerns about the absence of a freezer light and the weakness of the freezer door seal.
This summary was generated by AI based on customer reviews.
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice refrigerator lots of space and great price. They delivered it quickly and took away the old refrigerator
I would recommend this to a friend- Pros mentioned:Temperature control
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I searched for a while for a hood buy for our office location. Easy setup and the freezer is cold!
I would recommend this to a friend - Pros mentioned:Size
Whirlpool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Noisy compressor, tried unplugging and plugged back in a couple of times...it would quiet down for a while but then the compressor would make an annoying whining sound...we did like the color (black) and the size of the fridge...we eventually had best buy pick it back up...they stood by there return policy 100%...we will get another fridge and it will come from Best Buy as they stand by there products.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, HarryS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Noise level
Good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.spacious, quiet, good price, I really like my freezer.
I would recommend this to a friend - Pros mentioned:Size
new whirpool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is the only size that would fit in my space but I love Whrlpool.
I would recommend this to a friend - Pros mentioned:Overall performance
Great spacious sleek fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving the fridge, so spacious and has been working just as described. Very happy with my purchase
I would recommend this to a friend - Pros mentioned:Overall performance
Man Cave fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Using it as a second fridge in my Mancave. Super clean. Really roomy. No complaints.
I would recommend this to a friend - Pros mentioned:Overall performance
Great product and installation service - Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great ;product and service installation was great!
I would recommend this to a friend Nice refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. 3 drawers. I had to put refrigerator at coldest level for the freezer to be at its coldest.
I would recommend this to a friendnoisy and shoddy construction
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The attached photo shows the poor construction on the underside of the freezer door. Basically a hole where they injected foam insulation with some of the insulation stuck to door frame. In addition this fridge is definitely noisier than any others I've owned. Much noisier than the 25 year old fridge it replaced. Otherwise it seems to work fine so far.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Whirlpool refridgerater
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value. Does the job it was intended for. No frills to go bad.
I would recommend this to a friend - Pros mentioned:Noise level
Good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for price great quality low noise fit in space limited height
I would recommend this to a friend - Pros mentioned:Overall performance
New fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First dilevery was canceled because they said they couldn't get to the door because of the snow. Best buy made up for it. Fridge is great
I would recommend this to a friend Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very nice and durable. Though a recommendation that I have to to add extra organization containers-to use up the large amounts of space effectively. It has perfect storage space is lovely!
I would recommend this to a friendGreat Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator for my my house when I moved in. I was looking for just a basic refrigerator not really looking for a lot of features. To my surprise when the geek squad can and installed the refrigerator it didn’t take long to get cool and the freezer part freezes ice, food and other foods fast. Especially can pops lol
I would recommend this to a friend- Pros mentioned:Overall performance
Evaluation of goods
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing is better,service attitude is also very good!
I would recommend this to a friend - Cons mentioned:Freezer light
Whirlpool 20.5 cubic ft black refrigerator
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice from outside, however noisy and not efficient to freeze and cool food well. No freezer lighting.
No, I would not recommend this to a friend Whirlpool Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not to happy with the freezer part, the glass shelf looks like it will fall in, can not utilize the door shelving to much…not alot of items can fit there..needs to be wider AND you can not fit a tall item in like frozen soup containers OR ice cream containers…it will not shut, where s the light ?
No, I would not recommend this to a friendDo not purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this! Year and a half, stopped working. Tossed out much more food than what the warranty “Total Tech”, I purchased will cover. Also, the meat tray didn’t last a week. The plastic is worse than dollar store quality. Speaking of the Total Tech, the call center is not helpful, the reps speak in circles. Service call over a week ago. The tech sent parts to my house, knowing the compressor most likely is going!! It’s totally dead! Letting everyone know I have severe medical issues, need a fridge for meds, etc, still waiting for a call back from manager for 2 days, which won’t happen, thanks but no thanks to Louis. Next service call available was booked out over 2 weeks. Which will result in another service call for more parts or not sure if the unit will be replaced. When I bought the warranty, “Total Tech” told if any issues we will just replace the unit. Sure, when the red tape is exhausted and everything is in the trash! Very disappointed, not satisfied at all.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Whirlpool refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Making too much noise, vibrating or sounds from fan?
No, I would not recommend this to a friend