Customer Ratings & Reviews

The gasket seal is damaged. It does not stay cold. I have had this since last year in June waiting on it to be replaced. I can't keep my food cold when I cook a big meal and try to store it. I have to constantly try to keep things out of the refrigerator and put them in the freezer to keep the fridge cold. It will stay cold if you have some milk, eggs, butter and cheese in it, and maybe a few cokes, and carrots in the drawer, and some condiments in the door, but that is about all you can keep in it without it warming up past 40 degrees. If you keep it open longer than 1 second it warms up to 45-60. It's frustrating. When we go to the grocery and come home to put stuff in it, we have to pray it will cool off within 2 hours. I have to put the meat in the freezer so the fridge can cool off, and then not forget to take it back out to put it in the fridge so we can cook it the next day. Also on month 14 the digital temperature control and light went out. When they came to deliver the last refrigerator, which by the way was broken, I asked if they could fix it. But he couldn't. They keep sending me a broken or scratched refrigerators. I don't want to accept it. I just want a good refrigerator that stays cool and not a scratched up or broken one, or with loose gaskets. I am going to try the GE. Hopefully they will bring it to me and it won't have scratches on it, or be banged up or broken. This will be the 5th one. I'm embarassed. And I pray it keeps our food cold.

I bought this fridge for my mom at a great price. It was an open box purchase. We saw it on display at the Yonkers,Ny location, another customer couldn't fit it through their door so it was returned. The fridge is super spacious and has many levels of cooling even has cooling levels for the veggie drawers. Great buy

Great second fridge; working as expected. Have always trusted the Whirlpool brand.

This is a back up refrigerator which is sitting in our garage. Needless to say, summer temperatures in West Palm Beach are in the 90s, and our garage almost certainly tops 100. Even with that, this refrigerator did a wonderful job of keeping foods frozen and well preserved.

Great basic refrigerator. I didn't want a lot of extras, and this meets my needs perfectly! It has plenty of space in both the refrigerator and freezer sections. The only extra thing that would have been nice is a light in the freezer, but that is not a necessity. Great product!

Plenty of good things to buy prices low service is great

Great product. Well worth the price. I like it very much and for sure I’ll get one in the near future. Thanks for good service and nice team.

We love the fridge and haven’t had any issues with the fridge itself. We bought the EZ Connect ice maker and installed it to find that we have a faulty ice maker and now have to exchange it out for one that actually works.

We’ve had the refrigerator for a couple weeks. Seems to be good so far. Delivery and setup was exceptional. Highly recommend Best Buy customer service.

Works great, was easy to set up and start using and the delivery went smoothly as well.

Fridge arrived in great condition and works great. I forgot to measure my doorway to make sure it would fit through, but thankfully the boys that delivered it knew what they were doing and (just barely) got it inside! Had it four months and don't have any complaints at all. :)

White gets dirty quick but no choice... had to match the other appliance in kitchen. The texture finish make it hard to clean. You have to get microfiber towel and really wipe it down. For the price it’s worth it.

Glad Best Buy had our choice of refrigerators. Staff helpful in answering questions and the ordering process. Delivery professional. Not a five star as always room for improvement but willing to give 4.5 stars.

Very pleased about the temperature of both freezer and fridge! On the medium setting my thermometers average 1.5 degrees F in freezer and 38 degrees F in the fridge.

Refrigerator door shelves are not very flexible, the rest of the storage is good. The compressor is not as quiet as expected. Overall the refrigerator is good

Nice looking and easy to clean. Temp in refrigerator and freezer were fine. Only didn’t like the control dial and refrigerator light location in center on first shelf. Tall items would not fit under it and kept hitting it

it's wonderful you can change you compartments however you want to, up down, to different height levels on the door & even inside so it's awesome that way. I wish I would have gotten an ice maker tho I can add it & it's QUIET & when you clean the outside with no kids it stays clean for awhile for stainless not like other brands...

It's a good refrigerator. Here are the negatives: louder than expected, no light in the freezer, no shelving in the freezer, and cost $50 more for the 'black' model.

Very happy with the refrigerator, delivery and installation

Solid, second fridge for the family. My last fridge died after 10 years. This replacement is both simple, solid, and affordable. Nothing fancy - but good product.