Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Clearance
$699.99
Save $290
The comparable value is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3558 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are impressed with the overall performance, convenient size, and ample capacity of this product. Many appreciate its low noise level, easily adjustable temperature control, and smart design. However, some customers have noted the absence of a freezer light and a weak door seal. A few customers also mentioned the lack of a water dispenser.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,558 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator died so we needed a new one. Checked online and found this one. Working great. We were limited on choice because of height restrictions due to cabinets but we are happy with our choice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect additional/overflow fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a lot of gatherings with friends and family and have always needed additional fridge/freezer space. The Whirlpool 20.5 Top-Freezer Refrigerator was perfect. Fast delivery!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Simply the best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great refrigerator for this price point, lot's of room in doors and interior. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good Basic Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator as a second refrigerator for our garage. It works well in that role. We bought it on sale, so we feel like we got a good basic refrigerator at a good price.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It keeps my food in the best condition The shelves are done with good design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great product. I use Whirlpool refrigerators for all of my offices across the country. Wouldn't use any other brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, has a lot of room. It keeps things cold.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great value.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cost effective, nice refrigerator. Runs quietly, has decent storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge,plenty of room.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge great price great service.fridge has plenty of room.love the humidity vents in the crisper boxes.also the door has large shelves for larger items.would not hesitate to buy another just like it,from these guys at best buy.just awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and affordable! Unfortunately, it's a bit noisy. It's okay once you get used to it, but still, every now and then, it can get quite loud. Other than that, so far, so good!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some trouble with the delivery due to novices. They upgraded me to stainless for a small fee due to damage initially, but the fridge is gorgeous and definately does the job! Perfect for 1 or 2. I love the moving drawers/shelves. Very roomy and nice freezer room. The stainless is perfect with a retro look.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great refrigerator

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator & fits well in the space I have. Easy to see what is available as refrigerator is deep. Plenty of space for food & the door shelves are excellent. The price was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent price for a brand name refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool 20.5 Cu Ft Top-Freezer Refrigerator is fantastic, way beyond my expectations. Extremely satisfied with this product. The delivery was better than expected. Thank you again Best Buy for your quality product and excellent customer service. I am never disappointed when making a purchase from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Worth the Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    large enough freezer to accommodate food if a deep freezer isnt present sliding deli tray and adjustable door shelves delivered with doors installation included attaching handles and the removal of all packaging price match guaranteed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received exactly what I needed. Works great. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best price in town and delivery was fast and excellent

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 3 out of 5 stars

    I won’t buy any Whirlpool products in future.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to think Whirlpool was a great brand but my last purchase, s top freezer refrigerator, changed my mind. In total, the quality isn’t satisfactory. The compressor makes weird sounds once starting to work. The door opens and closes with annoying sound. The storages don’t move smoothly. After couple days I noticed some small scratches on its body. And all these have happened in just less than 3 weeks. Even there wasn’t a good and helpful catalog in the package. Sorry it’s not ok at all.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good service and great installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sized refrigerator. In Idaho, where customer service is stall happening. Great installation. Very professional people.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Great wide refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being used to side by side units, this refrigerator was purchased due to its fridge space. Did not need much freezer space as it is being used in an office. It has lots of space available.

    I would recommend this to a friend
  • Cons mentioned:
    Features

    Rated 4 out of 5 stars

    Very nice.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very nice. Wish it had an ice cube tray and holder and wish it had the place to put eggs in.

    I would recommend this to a friend