Customer Ratings & Reviews
- Model:
- WRT311FZDW
- |
- SKU:
- 8982107
Customer reviews
Rating 4.4 out of 5 stars with 3558 reviews
(3,558 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers love the product's excellent overall performance, perfect size, and generous capacity. They also appreciate its low noise level, easy temperature control, and smart design. However, some customers note the absence of a freezer light and a weak freezer door seal. Additionally, a few users wished for a water dispenser on the front.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Rated 5 out of 5 stars
Great for the price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator! It gets cold fast and is large enough for a family of 5 to 6 people. The refrigerator is very roomy!
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best refrigerator to buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is one of the best I have bought. Thank you best buy
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Easy to store food and locate at a glance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clean and simple. We use this unit in our basement as a cold storage backup. Does the job. On recommended factory setting, it seems to register slightly below the desire temps.
I would recommend this to a friend Rated 4 out of 5 stars
Great customer service from whirlpool.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem first thing as refrigerator would not cool below 40 degrees.called whirlpool and they had a tech at my house at 8a.m. the next morning.he adjusted chimney on back wall that lets cold air come from freezer.that was 3 weeks ago and it has been on 37degrees since then.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and value. Perfect for a second fridge for the garage.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase! This refrigerator is amazing. Perfect for my airbnb.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this refrigerator and we would buy it again. We need a small refrigerator bc off the limited space. We haven’t had any issues and are happy!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
New refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge. We are very pleased with the delivery.
I would recommend this to a friend Rated 5 out of 5 stars
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator! Purchased for extra backup refrigerator in lower level of our home. Good freezer space and refrigerator space
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator delivery and hookup.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Juan and Jose delivered our new refrigerator yesterday and they were one hour earlier than we expected. They were very courteous and professional. The hookup and initial setup went perfect. They were in and out in about 15 minutes. We are happy customers.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is fine but the process to get was not. servicemen here were fine but you need to work harder on customer relations
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect for the garage.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator fits our need. Just wanted something to keep extra stuff fresh and this was just right; size, price and features.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this as a second fridge for our garage. MUCH better than the Frigidaire we first purchased.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Nice basic refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice basic refrigerator for a decent price - The optional icemaker works well. It does the job, and most importantly, fits in the limited space that we have.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
basement fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price. We had Whirlpool previously so brand choice was easy.
I would recommend this to a friend - Cons mentioned:Door seal
Rated 4 out of 5 stars
good but scatches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice fridge, but a few scratches on front door
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace the whirlpool that was 27 years old and yes it still ran good figure its time for an upgrade ,it is the same size as the old one with a few more features and the price was great, 5 star all the way
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend - Cons mentioned:Freezer light
Rated 1 out of 5 stars
Don’t buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible fridge/freezer and horrible experience with Best Buy and whirlpool. We bought 3 of these fridge/freezers, one for our main house, one for the garage and one for the finished rental basement. None work! 15 days after buying one of the freezers didn’t feel that cold, everything slowly started thawing. We called Best Buy they said too bad call whirlpool you didn’t buy a warranty with us and only 10 days to return. Called whirlpool and they came out and said it’s because it’s in the garage and left. That I could understand. Went inside and both other freezers were starting to dethaw. In fully lived in indoor settings. That’s ridiculous! What’s the point of having a fridge and freezer if you need to run your indoor heat super high to work it! We don’t drop our heat lower than 68. Now we are stuck with 3 fridge/freezers that won’t stay cold enough to freeze food. We loved Best Buy and we loved whirlpool but now second guessing both companies that won’t stand behind 15 day owned fridge/freezers that don’t stay cold.
This review is from Whirlpool - 33 in. Wide 21 cu. ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Squeegee18, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed. No frills fridge. Exactly what was needed.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Garage Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was everything we were looking for. It has lots of room in both the freezer and the lower section. The price was not a steal, but it was not out of what was expected.
I would recommend this to a friend


















