Customer Ratings & Reviews

I purchased a Whirlpool refrigerator that has never worked properly from the start. It has been over three months, and Whirlpool has yet to repair the issue. Despite countless calls and assurances that the problem would be resolved, I am still left with a non-functional refrigerator. The level of customer service is absolutely the worst I have ever experienced. The technicians arrive unprepared, unaware of the issue, and without the necessary parts—even though I was told they had been ordered. The lack of communication and accountability is appalling. I trusted Whirlpool for a reliable product and responsive service, but this experience has been nothing but impossible. I strongly urge others to think twice before purchasing a whirlpool.

I wanted a simple fridge with easily accessible fridge space-which is exactly what this refrigerator gives me. I have my freezer space but it's below and out of the way-I love it. I didn't want a refrigerator with too many options, gadgets, etc. so this model is perfect!

Love this fridge. I do wish it came with more shelves.

The refrigerator works fine so far but it's very flawed. The black stainless steel scratches very easily. We needed the handle switched when it was delivered...well, you can't without marks and scratches where it was factory attached. No other options were available. Also, both Whirlpool and Best Buy we're clueless about how to deal with the issue.

So far so good. The only thing is I cannot remove from the freezer section a divider on the top shelf. Makes it hard for the ice cube trays to fit in cause I can't move to a different position.

I like the single door so that I can line up all my products on one side

I did my research on this refrigerator and when it arrived I was surprised with additional features that I was unaware of and love!

Pretty good. Don’t make them like they used to but it’sa good value for the money

I waited to review this fridge until I’d used it for a while. I’m very happy with this purchase so far and hope to enjoy it for many more years. The ice maker is a bit noisy when it drops new ice, but that’s pretty typical.

This refrigerator is replacing one about eight years old. It's very quiet in comparison. We find that we're wasting less food due to the LED lighting and clear shelves really show off everything.

We've always been a loyal Maytag /Whirlpool client. However, We are a little disappointed with this one thus far. From day one it has had an extremely loud and annoying humming noise while it is running and the door has extreme suction everytime you open it, it is very difficult to open!

Get what you pay for although the refrigerator look nice once it was set up and the delivery personnel were excellent, the interior of the refrigerator is very very cheap. The crisper bins do not line up with the gaskets, and the material, plastic, is very very cheap. It was a desperation purchase, as I needed a certain size and height and I needed it very quick . If I didn’t did not need something so quickly, I would’ve taken the time to explore other options. This refrigerator might be good for landlords having to replace refrigerator is and their rental properties

So far everything seems ok. Like the inside especially the door area. Enjoying black stainless, very nice. Quite large on inside.

Love it! We purchased this for our pantry after a 2year old LG absolutely died. We choose Whirlpool because it is efficient, made in the USA and has local repai.

this purchase was for my samsung fridge/washer/dryer perfect combo and received a gift card saved so much money I bought an extra fridge

This product went on sale for $170 cheaper a little more than a month after I purchased it. I'd like for Best Buy to have a more generous price guarantee than the current 14-15 days.

Working so fsr. Have had it for a year and the maintenance has been pretty easy.

We purchased Whirlpool because it is American made and had, what we thought, a good reputation. When we received the refrigerator, it was dented and the door and freezer drawer front were poorly finished. There have been 2 attempts by Best Buy to resolve the problem and yet each time the finish was as bad or worse. We are now awaiting a third attempt and we are not hopeful. Whirlpool needs to improve their quality control procedures so that customers do not have to experience such disappointment, inconvenience, and expense.

I am so pleased with this refrigerator. It is very well made and offers alot of possibilities in how you adjust shelving on door and inside the refrigerator.

Just what I needed. Great purchase. Solid construction