Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1208 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 22 Cu. Ft. Bottom-Freezer Refrigerator for its overall performance, impressive capacity, suitable size, normal noise level, great design, and spot-on temperature control. The LED lighting is also a highlight for many users. However, some customers have noted that the door can be hard to open and that the surface is prone to showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,208 reviews
  • Rated 3 out of 5 stars

    Really, really cheap produce drawers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The produce drawers are incredibly cheap! They don't glide, they don't shut all the way without force, they run into the stupid little lever that controls humidity, and the hand-holds which you have to push really hard are sharp. I so wish I had pulled the produce drawers out of my old identical refrigerator. This is so disappointing!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    It's a solid fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge serves its purpose. I like it. The only thing I struggle with is opening it. The seal and/or the magnets require a strong pull to open it. The bottom plastic that covers the wheels broke during delivery. The delivery men were excellent and called to request a replacement sent to the house. It's been a month and we still haven't gotten it. Disaapointed with that because I contacted best buy who said they'd get back to me but didn't.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DID NOT LAST A MONTH!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off good, created ice cubes and kept everything cold. Fan started making a ticking sound, and now it stopped making ice and everything is melting in the freezer. What a piece of junk! My old side by side Whirlpool lasted 31 years, and produced endless ice. Thought its time to replace to reduce electricity use and figured it’ll die one day and ill loose my food. Big mistake, now i already have to throw out my soggy freezer food.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us,. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    My frig review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. Disappointed at the slides on the vegetable drawers. They jam easily. This was why I replaced my other frig.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Frig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service for delivery was great. However, the refrigerator was not leveled and we didn't realize it wasn't until later in the day when the door was not closing.That should have been part of the service of delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge, roomy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last Fridge same model failed after 10 years pretty good run, started acting up then quit a couple days later, we went back to Whirlpool we had success with their product, we get 10 years out of this one I will be tickled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator for the price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this fridge replaced one that I had for ten years. The quality is great and Made in the USA. I like the pull out freezer door and shelf. Nothing bad to say about this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person was super informative and the GeekSquad was amazing to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and clean look

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple fridge with easily accessible fridge space-which is exactly what this refrigerator gives me. I have my freezer space but it's below and out of the way-I love it. I didn't want a refrigerator with too many options, gadgets, etc. so this model is perfect!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a fan...

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works fine so far but it's very flawed. The black stainless steel scratches very easily. We needed the handle switched when it was delivered...well, you can't without marks and scratches where it was factory attached. No other options were available. Also, both Whirlpool and Best Buy we're clueless about how to deal with the issue.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      HI RickyDJr, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Nice ice box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The only thing is I cannot remove from the freezer section a divider on the top shelf. Makes it hard for the ice cube trays to fit in cause I can't move to a different position.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research on this refrigerator and when it arrived I was surprised with additional features that I was unaware of and love!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 3 out of 5 stars

    Good Size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the single door so that I can line up all my products on one side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    6 months later

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited to review this fridge until I’d used it for a while. I’m very happy with this purchase so far and hope to enjoy it for many more years. The ice maker is a bit noisy when it drops new ice, but that’s pretty typical.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. I do wish it came with more shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and well-lit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is replacing one about eight years old. It's very quiet in comparison. We find that we're wasting less food due to the LED lighting and clear shelves really show off everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. Don’t make them like they used to but it’sa good value for the money

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A little disappointed on this one...

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've always been a loyal Maytag /Whirlpool client. However, We are a little disappointed with this one thus far. From day one it has had an extremely loud and annoying humming noise while it is running and the door has extreme suction everytime you open it, it is very difficult to open!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Disappointing, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 2 out of 5 stars

    Get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get what you pay for although the refrigerator look nice once it was set up and the delivery personnel were excellent, the interior of the refrigerator is very very cheap. The crisper bins do not line up with the gaskets, and the material, plastic, is very very cheap. It was a desperation purchase, as I needed a certain size and height and I needed it very quick . If I didn’t did not need something so quickly, I would’ve taken the time to explore other options. This refrigerator might be good for landlords having to replace refrigerator is and their rental properties

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Dear Lisam65, Thank you for taking the time to write regarding your Refrigerator. Feedback from our customers is an important source of information. We regret that you are not totally satisfied with your Refrigerator. We manufacture several different models with various feature and accessory designs while trying to provide appliances that are versatile in meeting the needs of our customers and adhering to increasing governmental restrictions. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Very Nice.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything seems ok. Like the inside especially the door area. Enjoying black stainless, very nice. Quite large on inside.

    I would recommend this to a friend