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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1201 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 22 Cu. Ft. Bottom-Freezer Refrigerator for its overall performance, impressive capacity, suitable size, normal noise level, great design, and spot-on temperature control. The LED lighting is also a highlight for many users. However, some customers have noted that the door can be hard to open and that the surface is prone to showing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,201 reviews
  • Rated 4 out of 5 stars

    Working well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pleased with this refrigerator. This is my first bottom-freezer and I really like it. The two baskets in the freezer work well. If you purchase a lot of bulk frozen items, it could be a problem as space is limited. The unit does get a bit loud at times. It is louder than my previous side-by-side ever was but it isn't horrible. I do wish there was a water filter on the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    NOISY! Otherwise a good fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cons: This is a loud fridge. I don't have the icemaker hooked up, and the compressor is loud, period, much moreso than my 18-year old Amana that recently died. And it runs A LOT of the time -- I would estimate 60-70%. The sound is just short of over-the-top obnoxious, which might be why some reviewers say it's quiet; it might be fine for some people, but it's super-annoying in my small condo, and it drives me nuts. I've had it for 5 days and am exchanging it for an LG that has excellent noise ratings on Consumer Reports. Pros: I'm reluctantly giving a second star because if you don't mind a loud compressor -- for example, if you are not noise-sensitive, or you're not in/near your kitchen much, or if this is for a garage, then it's a great fridge. I've only had it a few days, but it seems to hold temperatures well, and it's functional and attractive. The stainless steel front is magnetic. It's too bad Whirlpool didn't put more effort into making this model a bit quieter with insulation or other methods -- I'd gladly pay 10-15% more for this same fridge but quieter!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey AnotherSarah, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge and has more then enough space and shelves

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    Great Fridge, but noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say that I love this refrigerator's space and design. At the time, it was on sale for $400 off, so it was a steal. However, the one and only thing I do not like is that it can be noisy at times. I don't recall my previous fridge making this much noise. I feel like every 10 minutes or so you hear the fan kick on like an AC. My living room backs up to my kitchen and I can hear it from time to time. Other than that, I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool refrigerator in black stainless steel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just love my Whirlpool refrigerator. It is so roomy and I love having the freezer on the bottom. The black stainless steel is beautiful!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fridge rattles while running

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it 2 stars because it cools food as it should, also makes ice, and Bestbuy guys got it here just fine. This thing rattles like no other though every time it kicks on. I tried taping up the cords and hoses in the back, still nothing. There is something inside that rattles and if you give it a shake it stops, sometimes for a while, sometimes for a second, then comes back. It is the most obnoxious thing I have ever had. Almost wish I had my old refrigerator back. Clearly there is something inside this that is laying lightly up against another surface and causing a rattle with the vibrations while running. Someone didn't secure internal components as they should have.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Joshua, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Effective refrigerator in general. No complaints. I wish the refrigerator closes like the one I had before, meaning it just needed a little push to close. But I like it, and I’m satisfied with it. Thanks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too many poor features.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this frig (Whirlpool model WRB322DMBM) for about six months now. It was narrow enough to fit in the space occupied my our old frig, and it got a great review in Consumer Rep0rts, so we thought it would be perfect. Nope. I wish CR would re-review items after using them for a few months. This GE bottom-freezer unit would definitely get the thumbs-down. The longer I have it, the less I like it. Yes, it keeps the food cold. But don't they all? The worst feature of this unit is how the doors of both the fridge and freezer don’t’ shut firmly. We've had so many instances of everything in the freezer totally melting after the door didn't quite catch and shut all the way when someone has a late-night snack. When we notice this in the morning, it's too late. I thought we'd get used to this and become accustomed to shutting the door extra firmly, but that's not been the case. I've owned many refrigerators over the years, and I've never had one that shuts so poorly. Another negative--the light bulb in the freezer just burned out. It's an LED bulb, and it burned out in 6 months?! I'm guessing that a used bulb or a particularly low-quality brand was originally installed. Other negatives: the usable freezer space is very small. The bins have empty space below them that can't be used. There is non-movable space divider at the back of the top freezer rack that creates a tiny space. You can't move the divider to really use the area, so it's just wasted space. I also still miss having a water dispenser (which my old Amana bottom-freezer frig had) and a butter storage area on the door. I'd love to get a new frig, but after spending so much on this GE, I think we're stuck with it for a long time. These days all refrigerators can keep your food cold. It's the extra features that make the unit a good purchase or a lemon. This was a big purchase error for us.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey EEDC, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Westinghouse Refrigerator with Bottom Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud noises coming from the motor or something. Drawers stick as they are cheap made plastic. Storage area in freezer horrible

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    I was unimpressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a house that had this fridge. The size, features, and price point were similar to the LG fridge we bought a few years ago at our old house, so we expected a similar experience. We were a bit disappointed. Here are the things that we feel are a downgrade from the LG: Size and location of the deli drawer Ice bucket tends to overflow and spill Freezer drawer does not open and close as smoothly Freezer drawer requires more force to close, and easy to leave open a crack No "door open" alarm Besides those small complaints, the fridge keeps things cold, it's quiet, it works fine. But I think the LG was a better value. We bought a new Whirlpool side-by-side fridge and moved this one to the garage.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an emergency purchase since our 16 year old GE french door fridge died unexpectedly and was not worth the repair cost. Was very excited for a bottom freezer since the french door fridge was a complete disaster in a small Manhattan apartment kitchen. The fridge is very quiet, and generates a lot less heat than my old GE.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Form and function combined- outstanding

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for a week now, and I love it so far. It replaced a 20.5 cubic foot unit with a top freezer. This refrigerator has more room for storage- the adjustable door compartments and shelving are well configured. The LED lighting helps a great deal with viewing items in the fridge and in the freezer. The freezer drawer is easy to open, and has good capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are truly enjoying this product and recommend it highly!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool Bottom Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for almost three years and have no complaints. For a family of 2, it will accommodate our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 years later, still great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints here. Itself been solid since day 1. Lots of space, good seal, good temp controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just had it installed and it looks good, except we can not get the dividers out in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator! Lots of room easy controls to use. Bottom freeze plenty of room as well love the 2 shelf system. Definitely would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it, with one caveat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a fairly loud sizzling sound when defrosting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Appliance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this unit for about three months now. Lots of space, well lit and keeps everything cold. A bit noisy, but that doesn't bother me in the least. Very happy so far.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I Won't Buy a Whirlpool Again

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pretty disappointed with this refrigerator. Within two weeks of having it installed, the ice maker stopped working due to a faulty water intake valve. Additionally, the door, once filled with items, has become really heavy, meaning it must be held to prevent it from swinging back and damaging the hinge. In general, I've decided to not buy a Whirlpool refrigerator again. The last one I had lasted not quite four years before it stopped working and required about a thousand dollars in repairs.. so I opted to buy this one and I really wish I would have chosen a different brand. Whirlpool used to be reliable, but they as well as most appliance makers now, seem to be making really sup-par products.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Angie55,
      We value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand